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How to Resize and Retool Your Sales Force

Mike Kunkle

While I personally believe this is a time when well-managed, profitable firms should double-down on investing in their employees to gain competitive advantage in difficult times (I wrote about this recently on LinkedIn, as well ), I know that may not be possible for everyone. Solving Complex Business Problems. Strategy First.

Sales 130
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Book review: Influential Internal Communication by Jenni Field

Red Star Kim

I haven’t reviewed a book on the topic of internal communication and yet it’s a vital element of marketing, branding, organisational culture, change management and leadership. It’s about the business. Line managers matter. Business intelligence. So here’s a book review: Influential internal communication by Jenni Field.

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The Next Normal Arrives

Aepiphanni

2021 will initiate a period of transition into the post-COVID era. This blog covers some trends and factors that businesses can use in their preparation for the next normal. The COVID-19 pandemic isn’t over, but with vaccines in distribution globally, there’s a ray of hope for 2021.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

To successfully manage over the last few months, business leaders applied a playbook developed from lessons learned during the 2008-2009 downturn. Going forward, however, lessons learned in 2008-2009 will not be as relevant during our expected economic rebound. Yet change brings both opportunities as well as threats. .”

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

To successfully manage over the last few months, business leaders applied a playbook developed from lessons learned during the 2008-2009 downturn. Going forward, however, lessons learned in 2008-2009 will not be as relevant during our expected economic rebound. Yet change brings both opportunities as well as threats. .”

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How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times

Freshworks

As a long-time Freshworks client , they implemented several different Freshdesk features to enhance their customer-centric approach during 2020 and 21 with the aim of deepening engagement and strengthening their customer relationships. She continues, “they’re also our biggest critics, which we absolutely love.

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Anatomy of a Virtual Conference: The Inside Story of BOUNDLESS 2020

Nutshell

Finally, I worked with our video crew to produce a streamlined show that looked and sounded awesome.”. KRISTEN GRAY, CUSTOMER SUCCESS MANAGER. “I I assisted with the overall vision of the event, and managed our Trello board and meetings. I was the chat moderator during the event. That was really gratifying.