Brooks Group

MARCH 7, 2024

Each type of buyer may have very different reasons for purchasing the same product or service. Instead of pushing a specific product, sales professionals use a consultative sales process, ask open-ended questions , and actively listen to uncover needs and pain points before recommending a solution. Is this deserved?

Procurement 68

Procurement Management Decision-making Sales Training 68

Brooks Group

APRIL 25, 2024

Your customer success team can be your best ally. Your customer service team and your sales team both serve the same purpose: to support customers and improve the bottom line. These teams are on the front lines, directly interacting with customers and prospects. You’ve got to keep plugging when you work in sales.

Customer Success 52

Customer Success Supply Chain Sales Sales Training 52

KAMCast

NOVEMBER 12, 2020

???? ???????? ??????????????: In many organisations, the divide between the sales and marketing teams cause real problems. Silo working, a blame culture and all while the business is missing the opportunity to close the gap and add more value for customers and prospects, …ultimately increasing the chances of winning more business.

Marketing 52

Marketing Key Account Management Publishing Account Management 52

Apptivo

JULY 25, 2023

In this blog, we will provide you with a comprehensive guide on how to handle customer complaints like a pro. Rather than deflecting blame or making excuses, accept responsibility and assure the customer to address their concerns. One critical aspect of customer service is the skillful handling of complaints.

Retail 52

Retail Customer Experience Decision-making Profitability 52

SBI Growth

JUNE 10, 2013

He blames his sales leader for lack of foresight. But she took her support to a higher level. She quickly recognized that the existing sales team would struggle selling the new product line. Buyers of the new product line rely on social input to make purchase decisions. Problem employee. I can’t keep up.”.

Sales 102

Sales Decision-making Leadership Meetings 102

AchieveIt

NOVEMBER 1, 2023

Preparing your team to take on any kind of expansion before anticipating possible consequences can lead to disaster. Poor Managerial Skills or Lack of Leadership Managers and leaders can heavily influence productivity, revenue, innovation and turnover. A strategic plan without measurable objectives is no strategic plan at all.

Energy and Utilities 52

Energy and Utilities Decision-making Innovation Business Planning 52

Arpedio

JULY 11, 2022

Combining Product-led Growth and Account-Based Selling. ? Back to blog. In this much anticipated talk with Chet Lovegren, we look at ABS as a strategy that continues to work, and how you can combine it with product-led growth. Too many SDR and Sales teams typically only target one similar persona, and that’s a big problem.

B2B 52

B2B Account Management Customer Success Leadership 52