Remove Brainstorming Remove Meetings Remove Publishing Remove Software
article thumbnail

Big questions, big answers: What’s top of mind for CX leaders in 2021

Zendesk

Software is the value-add. Zakaria says we’re moving from a physical economy into a software-led economy wherein software—with its increasingly predictive, data-rich capabilities—allows you to do more with a product than sometimes the product itself. Join us: Zendesk x Pop-Up Magazine present: The Digital Tipping Point ].

article thumbnail

Implications for B2B Selling in the Age of Artificial Intelligence

Mike Kunkle

[This article was originally published as part of the Sales Education Foundation 2018 Annual Magazine , co-authored with Robert M. Artificial Intelligence can have wide ranging definitions , but in essence it is a machine/software working and reacting like a knowledgeable human. LinkedIn Publisher: [link]. Peterson, Ph.D.,

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

What do ebooks, graphic design software, and online courses have in common? A physical product that doesn’t meet a customer’s needs could result in returns, recalls, or redistribution costs. Brainstorm potential digital products Decide what kind of digital products you want to sell and determine what your offerings will be.

article thumbnail

3 Ways to Cut Churn and Increase Sales Motivation While You Scale

Hubspot Sales

This was an epidemic in pre-SaaS software (and still happens, even in SaaS). It reduced the friction to implement software or move to a different vendor if one overpromised. By paying over time, software companies are incented to keep customers happy, rather than extract as much money upfront as possible. Maybe even 20%.

article thumbnail

OKRs: An Opinionated Guide To Driving Performance

ClearPoint Strategy

In either case, a target is associated with the key result—either meeting a specific quantitative performance measure or reaching an activity milestone, like completing a project. Starting with a brainstorming session that includes senior leaders, first determine your annual and Q1 top-level OKRs. Publish your OKRs.

article thumbnail

The Complete Guide to a Consulting Business

Hubspot Sales

All financial consultants meet certain requirements and obtain a license to offer financial advice. Information technology (IT) consultants implement and manage new technologies, such as systems integration, software development and management, and enterprise architecture. Human Resources Consulting. Marketing Consulting.

article thumbnail

Switching CRMs: the No BS, No Headache Guide

Insightly

And, since the vendor doesn’t publish its pricing, you’ll get to sit through several more pitch presentations, only to learn that you can’t afford the features you need most. . On the other hand, if you’re using self-hosted software, it’s important to note that most CRMs these days are priced on a monthly or annual subscription model.

CRM 98