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Strategy case studies and more matrices

Red Star Kim

Occasionally, I summarise the key ideas – so here are some items that caught my eye recently – Strategy case studies and more matrices. Renewing business strategy – Case study at Fox Williams Jane Biddell shared the strategy review journey for Fox William (law firm) in PM magazine in Jan/Feb 2023.

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Zendesk ROI case study: Lush

Zendesk

Read the full case study by Nucleus Research and learn how to maximize your customer service resources. The post Zendesk ROI case study: Lush appeared first on Zendesk. After implementing Zendesk, Lush improved agent productivity by 17 percent and boosted manager productivity by 30 percent.

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Case Study: Zebra Technologies’ Journey to Effective Account Planning

DemandFarm

Explore their journey from complexity to clarity in this concise case study. Learn how they simplified complex relationships, digitized account planning, and achieved a 12% boost in win-rates, along with a 60% reduction in time spent on manual tasks.

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Case Study: How Org Chart helped Slalom manage over 50,000 key contacts

DemandFarm

In this case study, we observe the key role of DemandFarm’s Digital Key Account Management software being used by a Global Consulting Firm Slalom. Read the Case Study here Org Chart allowed increased collaboration between cross-functional teams to win key opportunities faster.

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How Zoom Uses AI to Ramp up Sales Certification and Proficiency

Download Second Nature’s case study to find out how Zoom achieved: 100% participation in their certification program. Zoom realized it was time to try a new, innovative AI-driven approach. Increased number of practice sales conversations performed. Standardized feedback and scoring of practice sessions.

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PMO Case Study Roundup: Improve Efficiency, Reduce Costs

Planview

In anticipation of International PMO Day, we began curating the stories for this PMO case study roundup several weeks ago. PMO Case Study Examples The following PMO case study examples highlight how Planview products help companies be agile and adaptable while increasing efficiency and contributing to cost reduction.

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Two Ways To Make Your Case Studies Stand Out

Customer Think

Earlier this month, Michael Brenner published a great post at the Marketing Insider Group blog describing how to create compelling customer case studies. Michael offered several valuable suggestions including: Make case studies "relatable" to potent.