Arpedio

JUNE 2, 2023

It’s a guide that combines sales and account management best practices with practical tactics that your sales reps and account managers can use. Without this strategic framework, it’s tough to develop an effective playbook of tactics and foster long-term business relationships. Let's talk! Superior together.

Account Planning 52

Account Planning Account Management Client Relationships Stakeholders 52

Revegy

AUGUST 12, 2020

If you’re responsible for growing your company’s revenue, either through a sales or an account management role, the panic of deal slippage or limited revenue opportunities may feel unavoidable. Developing customer insights isn’t a one-time, static exercise. Account Intelligence is the Core of Customer Centricity.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

Hubspot Sales

APRIL 4, 2023

For example, "My expertise in carbon management, combined with my desire to work on tough problems, makes me an ideal candidate for this position. I have a proven track record of helping clients develop practical and sustainable solutions that consider cost-benefit." Focus on the ones that are most relevant to the position.

Supply Chain 100

Supply Chain Leadership Construction Artificial Intelligence 100

SBI

SEPTEMBER 23, 2019

Register for this webinar if your team: Does not reach out to enough stakeholders. Finally I can manage my team’s prospecting efforts and coach better! Pernilla Hammar, Manager Client Development, eWork Group. Has poorly qualified prospects and hand-overs from pipeline. Because HOW you prospect matters.

Client Development 37

Client Development Stakeholders Management Sales 37

SmartKarrot

FEBRUARY 3, 2022

Apply here: [link] Role: Customer Success Manager (m/f/d) Location: Sydney, New South Wales, Australia (On-site) Organization: HRS Group As a Customer Success Manager, you will support your clients and ensure outstanding service quality in answering requests and providing excellent advice with regards to business data reporting or hotel bookings.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

MAY 31, 2023

Role: Customer Success Manager Location: San Francisco, CA, United States (Remote) Organization: Fieldguide As a Customer Success Manager, you’ll recommend best practises to increase usage, adoption, and income, you will have a book of business where you are personally accountable to renew and extend accounts.

Customer Success 19

Customer Success Onboarding Client Development Stakeholders 19

SmartKarrot

DECEMBER 20, 2022

Develop a digitally-led, low-touch customer communication/engagement strategy through the customer lifecycle – including onboarding and launch. Develop processes to manage escalated and at-risk, low-touch customers with a focus on maximizing ROI. Ensure senior stakeholder relationships are grown and maintained.

Customer Success 19

Customer Success Suppliers Procurement Client Development 19

SmartKarrot

FEBRUARY 16, 2023

For your clients, develop strategic account and customer success plans, and track their progress towards predetermined objectives and outcomes. Escalations should be strictly managed, with one internal team serving as the quarterback for all important situations. Management of conflicts and many priorities.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

APRIL 22, 2022

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products. Hire and develop a Customer Success team as we scale.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

SmartKarrot

DECEMBER 14, 2021

Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

SmartKarrot

AUGUST 12, 2021

Lead the development and implementation of the customer success strategy. Manage customer service vendors. Develop a trusted advisor relationship with key client stakeholders. Enhance clients’ understanding of IAS products, methodologies, User Interface, and general ad-verification industry knowledge.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

JUNE 30, 2021

Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Working closely with Product to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

JUNE 21, 2021

Develop and advise on best practices in change management, and identify opportunities for continuous improvement. Customer Success Manager, Brands Location: Phoenix, AZ, US Organization: LiveRamp As a Sr. Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

DECEMBER 22, 2020

Work closely with the Product team to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Manage customer escalations as the senior business owner for their success. Delivery regular business reviews to client stakeholders.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

JANUARY 12, 2021

Build relationships and establish rapport with key decision-makers including Marketing, Population Health, IT, Strategy, Clinical and C-Suite members within assigned client base. Work closely with internal teams to identify key strategies to maximize the impact of client campaigns. Be a Customer Consultant. Report regularly on KPIs.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

Arpedio

JANUARY 11, 2023

How to Succeed With Account Management. Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. What Is Account Management?

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

MAY 9, 2022

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: EveryPig, Inc. As a Customer Success Manager, you will understand customer outcomes by communicating with customers, analyze customer health metrics, run NPS and gather other feedback via Intercom, email, SMS, Zoom, and other methods.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Build strong executive and vertical relationships with Technisys clients.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3

SmartKarrot

JANUARY 10, 2022

Role: Customer Success Director Location: Austin, TX, US (On-site) Organization: Cognite As a Customer Success Director, you will be responsible for managing the relationship with Cognite customers. Developing a trusted advisor relationship with key stakeholders and executive sponsors. Execute consulting projects with customers.

Customer Success 3

Customer Success Client Onboarding Onboarding Stakeholders 3