Hubspot Sales

DECEMBER 12, 2019

Management Consulting. Management consulting is the most common type of consulting and includes many different niche consulting careers under its umbrella. Firms like McKinsey , Bain & Company , and Deloitte primarily work in management consulting. It’s a $260 billion industry — at least, where it stands as of 2019.

Healthcare 112

Healthcare Supply Chain Software Software 112

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Make note of market movements and potential industry ramifications.

Customer Success 19

Customer Success Client Onboarding Retail Onboarding 19

SmartKarrot

MAY 18, 2023

Role: Customer Success Manager Location: Berlin, Germany (Remote) Organization: Canonical As a Customer Success Manager, you’ll familiarise new Canonical customers to our products and customer support procedures. Work together with sales and support to create and deliver engagement plans that achieve the goals of the client.

Customer Success 19

Customer Success Client Onboarding Onboarding Digitalization 19

SmartKarrot

MAY 22, 2023

The customer strategy will be completely in line with the CC’s area management strategies as well as our divisional goals. To promote customer success and loyalty, assemble a team of customer success managers and customer care agents. Cultivate enduring connections with BioSpace customers.

Customer Success 19

Customer Success Client Onboarding Onboarding Organization 19

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Ramp up CSMs’ knowledge of the platform and internal operations.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

DECEMBER 1, 2022

Manage software defects reported by clients, log them into a defect tracking system and work with client support managers for resolution. Oversee client onboarding and lifecycle experience, stepping in as needed to navigate difficult situations. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

OCTOBER 19, 2022

Strengthen and expand the relationships with clients and partners by establishing trusted and productive relationships with key stakeholders. Oversee client onboarding and lifecycle experience, stepping in as needed to navigate difficult situations. Manage the client data collection process throughout onboarding.

Customer Success 19

Customer Success Onboarding Client Onboarding Banking 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Make note of market movements and potential industry ramifications.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

SmartKarrot

MAY 19, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Data Focus – analyzing and continuously improving how we work.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

Brooks Group

APRIL 17, 2023

LinkedIn’s State of Sales Report for 2020 states that top-performing sales reps are up to 33% more likely to train with their managers and up to 46% more likely to receive training from other sales experts. As the manager, you will need to find the leads and prospects for your employees. There is always more to learn.

Sales Training 52

Sales Training Negotiation Sales Decision-making 52

SmartKarrot

JUNE 11, 2021

Deploy a team to project manage key customer deliverables and ensure on-time delivery. Help manage upsell processes and procedures. Develop a strong relationship with clients based on value add, expertise, and being a trusted partner. Manage adoption across all stakeholders for Measured products and services.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

DECEMBER 4, 2020

Provide leadership to individuals on team(s) through coaching, feedback, development goals, and performance management. Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing. Closely manage and nurture accounts to identify and eliminate the risk of attrition.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

Red Star Kim

MARCH 16, 2023

We were joined by delegates from legal, accountancy and consultancy firms for PM Forum’s “Cross-selling and referrer management accelerator” workshop earlier in March. While we discussed various tools and methods to promote cross-selling and referral management, a key theme emerged around changing culture. Another cultural shift.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Support the CS Team in developing scalable and effective processes for ongoing management of many complex accounts.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JUNE 14, 2021

Develop and implement effective strategies for ensuring client engagement and adoption. Manage enhancement requests and work with the technical team to implement changes. Work closely with Account Management organization and implement changes as needed. Run weekly reports to watch utilization trends.

Customer Success 10

Customer Success Finance Investors Client Onboarding 10

SmartKarrot

OCTOBER 30, 2020

Role: VP, Customer Success Location: New York City, NY, US Organization: Urbint As a VP of Customer Success, you will drive strategy and alignment of customer success and transformational impacts through the adoption of innovative offers combined with market-leading cloud solutions that accelerate business value for the customers.

Customer Success 10

Customer Success Cybersecurity Value Proposition Client Onboarding 10

SmartKarrot

FEBRUARY 2, 2021

Launch and manage AB and multivariate testing across P4’s portfolio of sites. You will be responsible for coordinating with the site leadership team and marketing to maintain and improve customer communication materials, including site presentations, virtual tours, letters and other direct communication mediums.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

OCTOBER 6, 2023

Such a role involves working very closely with the clients to understand their requirements, end goals, and expectations. Knowing the clients better and then adding value through marketing research and query resolution is how a client partner can elevate any customer’s experience.

Communication 10

Communication Insurance Onboarding Decision-making 10

SmartKarrot

OCTOBER 1, 2022

Sustain ongoing, detail-oriented relationship management with client decision makers including C-suite executives. Create, customize, and deliver compelling presentations that demonstrate individual client value of Eleanor Health services, performance, and potential growth. Lead complex customer onboarding projects.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

SmartKarrot

JULY 25, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Nearpod As a Director of Customer Success, you will successfully lead, manage, and mentor School Team Managers who lead Customer Success Managers. Create strategy and playbooks that will aid Customer Success Managers in their daily interactions.

Customer Success 3

Customer Success Client Onboarding Onboarding Acquisition 3

SmartKarrot

JULY 16, 2020

The average cost of acquitting a client could be more than 2-10 times the average spend of a customer in a month. The pace with which the client acquisition costs are paid off is easier to calculate in the SaaS industry. Formula: Total cost of the sales + Marketing / Total number of customers acquired. Well, yes, you cracked it!

Acquisition 10

Acquisition Client Onboarding Customer Success Onboarding 10

SmartKarrot

MARCH 14, 2022

Hold your team accountable for performance metrics related to resolving customer service issues, completing new client onboarding, consistently conducting client product training, identifying and closing renewal and revenue growth opportunities. Design and manage processes related to customer operations.

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

SmartKarrot

JUNE 23, 2022

Role: VP, Customer Success Location: New York, NY, US (On-site) Organization: Dandy As a VP of Customer Success, you will manage a team of Customer Pods with CSMs tasked to drive material growth in a book of business of 200-300 dental practices. Develop and manage long-term partnerships with key customers and stakeholders.

Customer Success 3

Customer Success Client Onboarding Onboarding Finance 3

SmartKarrot

FEBRUARY 28, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Bidgely As a Director of Customer Success, you will be acquiring a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy-efficient future. Identifying and managing risk areas in a proactive manner.

Customer Success 3

Customer Success Client Onboarding Stakeholders Onboarding 3

Apptivo

OCTOBER 21, 2021

And that’s why client relationship management tools or CRM tools have been on the rise. Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. Learning how to manage a CRM is one thing. It can’t get any simpler than that. Create KPIs.

CRM 98

CRM Healthcare Digital Transformation Software 98

SmartKarrot

DECEMBER 20, 2021

Represents Client Success within the organization as warranted via meetings, committees, councils, and workstreams. Serve as your clients’ advocate internally by liaising with senior company leaders including sales, marketing, product, engineering, and support. Maintain existing customer success metrics and data as directed.

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

Zendesk

APRIL 1, 2022

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. Customer success operations (CS Ops) is the behind-the-scenes crew that helps customer success managers excel at their jobs. Software evaluation.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SBI

JULY 12, 2018

This week I interview Joe Andrews, VP of Product & Solution Marketing for InsideView. Joe: InsideView helps B2B companies drive rapid growth by empowering business leaders to quickly and confidently make go-to-market decisions. This helps sales management & operations plan where salespeople need to be assigned.

Marketing 41

Marketing Sales Client Onboarding Decision-making 41

Liston Witherill

OCTOBER 30, 2020

It can be tempting to go to a new market or a new problem, but start with something familiar and go deep on that. I like to focus on a type of client and then deliver more solutions to them because it makes selling and marketing a lot easier and more efficient. You’ll also have the ability to market effectively.

Value Proposition 52

Value Proposition Onboarding Client Onboarding Decision-making 52

SmartKarrot

AUGUST 5, 2021

Oversees proactive engagement with clients to build value and ensure a long-term partnership. Partner cross-functionally with Sales, Marketing, Product Management, Technology, Professional Services, Training and Support groups to gain alignment and drive results. Manage the onboarding process for new clients.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

PandaDoc

MAY 8, 2023

This helps businesses manage customer inquiries quickly and efficiently while providing better visibility into the status of any requests. 10 Zendesk is a customer service platform that helps businesses to manage their customer relationships. Zendesk What is it: An all-in-one customer service and support platform. Ease of use: 8.5/10

Software 52

Software Software Communication Publishing 52