Brooks Group

APRIL 17, 2023

What Is the Best Enterprise Sales Training? Enterprise selling is sometimes overlooked in companies’ training because the sales process focuses more on other parts of the training deemed more important. However, enterprise selling is one of the most important parts of company sales training.

Sales Training 52

Sales Training Negotiation Sales Decision-making 52

PandaDoc

JULY 12, 2022

According to a recent study published by Gartner , the open rate for sales email is just 23.9%. of sales emails either get lost in the spam folder or are tossed in the (digital) bin. In this article, we’ll share a roundup of our 15 best tips for writing effective sales emails that actually get a response. The AIDA method.

Sales 52

Sales Decision-making Onboarding Marketing 52

Apptivo

OCTOBER 21, 2021

Why does it matter, and how can we optimize these tools to improve sales and customer service? Fundamentally, CRM software is a program that helps company sales teams, customer service teams, and marketing teams achieve three functions. But some sales funnels might look different. What A CRM Does. Customize your funnel.

CRM 98

CRM Healthcare Digital Transformation Software 98

Red Star Kim

MARCH 16, 2023

What will clients/referrers be interested in?). And incentive and reward systems drive attention on short term sales rather than long term relationships. During the discussion on setting goals and SMART objectives there was a question about how to calculate the share of wallet for professional services clients and referrers.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Hubspot Sales

DECEMBER 12, 2019

For example, let’s say you were hired to assess a sales team’s performance. Upon initial assessment, you recommend a new sales strategy and training plan. Sales Consulting. Sales consultants work to improve the performance of sales teams, regardless of size or industry. Marketing Consulting.

Healthcare 112

Healthcare Supply Chain Software Software 112

Liston Witherill

OCTOBER 30, 2020

It can be tempting to go to a new market or a new problem, but start with something familiar and go deep on that. I like to focus on a type of client and then deliver more solutions to them because it makes selling and marketing a lot easier and more efficient. You’ll also have the ability to market effectively.

Value Proposition 52

Value Proposition Onboarding Client Onboarding Decision-making 52

Zendesk

APRIL 1, 2022

Client onboarding time, total resolution time, and wrap-up time are a few other metrics CS Ops typically monitors for support and success teams. By the time a consumer reaches a CSM, they’ve likely interacted with marketing messages, a sales rep, and—in the case of SaaS—an implementation specialist.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

MAY 22, 2023

Create and implement client onboarding and training programmes to guarantee that the company’s product is adopted successfully. Act as the main point of contact for important clients, making sure their needs are met and problems are managed quickly and effectively. Cultivate enduring connections with BioSpace customers.

Customer Success 19

Customer Success Client Onboarding Onboarding Organization 19

SmartKarrot

MAY 18, 2023

Work together with sales and support to create and deliver engagement plans that achieve the goals of the client. Aid sales in spotting expansion possibilities or renewal threats. Work closely with clients to comprehend their strategic objectives and other KPIs. establishing corporate harmony for onboarding.

Customer Success 19

Customer Success Client Onboarding Onboarding Digitalization 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Make note of market movements and potential industry ramifications.

Customer Success 19

Customer Success Client Onboarding Retail Onboarding 19

SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey. Make note of market movements and potential industry ramifications.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

SmartKarrot

OCTOBER 19, 2022

Building a Customer Success organization that supports customers from onboarding through renewal. Creating best-in-class processes for onboarding, training, support, engagement, and business reviews. Partnering with the Sales and Product teams to define product goals and Tread’s roadmap.

Customer Success 19

Customer Success Onboarding Client Onboarding Banking 19

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

DECEMBER 1, 2022

Drive aggressive product adoption and account expansion by attaining a deep understanding of client needs and opportunities for upsells. Oversee client onboarding and lifecycle experience, stepping in as needed to navigate difficult situations. Share learnings acquired through client liaison with the product and marketing teams.

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

PandaDoc

MAY 8, 2023

There are several types of support tools available, and each is designed with specific features and capabilities that can help to maximize customer satisfaction and drive sales. And, if you find Intercom effective for customer support, leverage the same tools for marketing, sales, and other key roles. Ease of use: 8.5/10

Software 52

Software Software Communication Publishing 52

SmartKarrot

AUGUST 5, 2021

Expand Impact’s presence in the client organizations by developing relationships and facilitating strategic review sessions with senior-level people that have decision-making authority. Partner with the Sales organization to uncover and capitalize on upsell and expansion opportunities. Apply here: [link].

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

SmartKarrot

JUNE 11, 2021

Provide internal product feedback based on existing and potential client use cases. Deliver client training and seminars MeasuredU client education curriculum. Provide and interpret marketing performance reviews for clients. Design and interpret in-market experiments across addressable media channels.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

DECEMBER 4, 2020

Communicate enhancement opportunities & product feedback across engineering, product, sales & marketing. Apply here: [link] Role: Customer Success Manager Location: Sydney, AU Organization: Insight Timer As a Customer Success Manager, you will build significant long term relationships with our key clients in the US market.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Assist in the development and execution of marketing strategies specific to customer needs, resources, and audiences.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage. Apply here: [link].

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

JUNE 14, 2021

Coordinate, refine and own the deal operations process by working closely with Sales, Finance, and Product. Oversee and coordinate client operations team interaction with the institutional investors and external partners. Manage all post-sales client experience activity, including onboarding, user training, and ongoing engagement.

Customer Success 10

Customer Success Finance Investors Client Onboarding 10

SmartKarrot

OCTOBER 30, 2020

Role: VP, Customer Success Location: New York City, NY, US Organization: Urbint As a VP of Customer Success, you will drive strategy and alignment of customer success and transformational impacts through the adoption of innovative offers combined with market-leading cloud solutions that accelerate business value for the customers.

Customer Success 10

Customer Success Cybersecurity Value Proposition Client Onboarding 10

SmartKarrot

FEBRUARY 2, 2021

Apply here: [link] Role: Customer Success Manager EU and APAC CSS Location: Bathgate, Scotland, United Kingdom Organization: Catalent Pharma Solutions As a Customer Success Manager, you will be accountable for the onboarding experience that every new customer has on site. Support other CSMs in pursuit of the overall success of Go1.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

OCTOBER 6, 2023

Such a role involves working very closely with the clients to understand their requirements, end goals, and expectations. Knowing the clients better and then adding value through marketing research and query resolution is how a client partner can elevate any customer’s experience.

Communication 10

Communication Insurance Onboarding Decision-making 10

SmartKarrot

JULY 16, 2020

The average cost of acquitting a client could be more than 2-10 times the average spend of a customer in a month. The pace with which the client acquisition costs are paid off is easier to calculate in the SaaS industry. Formula: Total cost of the sales + Marketing / Total number of customers acquired.

Acquisition 10

Acquisition Client Onboarding Customer Success Onboarding 10

SmartKarrot

OCTOBER 1, 2022

Create, customize, and deliver compelling presentations that demonstrate individual client value of Eleanor Health services, performance, and potential growth. Project manage client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

SmartKarrot

JULY 25, 2022

Collaborate cross-functionally, internally with all departments, especially Sales and Marketing. Meet and exceed assigned targets for renewals, sales expansion opportunities, and strategic objectives associated with a portfolio of accounts. Prepare periodic performance reports covering and analyzing clients’ KPIs.

Customer Success 3

Customer Success Client Onboarding Onboarding Acquisition 3

SmartKarrot

MARCH 14, 2022

Hold your team accountable for performance metrics related to resolving customer service issues, completing new client onboarding, consistently conducting client product training, identifying and closing renewal and revenue growth opportunities. Coach and develop team members with a hands-on approach. Apply here: [link].

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

SmartKarrot

JUNE 23, 2022

Forge relationships with Sales, Marketing, and other leaders to promote collaboration in order to deliver collectively for the customers. Partner closely with Sales to maximize the flow of qualified expansion opportunities. Run the full sales cycle for any opportunity for any existing customer account.

Customer Success 3

Customer Success Client Onboarding Onboarding Finance 3

SmartKarrot

FEBRUARY 28, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Bidgely As a Director of Customer Success, you will be acquiring a deep understanding of the energy market and how Bidgely can play a disruptive role in creating a more energy-efficient future. Developing strategic partnerships with assigned enterprise clients.

Customer Success 3

Customer Success Client Onboarding Stakeholders Onboarding 3

SmartKarrot

DECEMBER 20, 2021

Develop a trusted advisor relationship with clients, understand their business strategy and KPIs, Deliver next-level results and service while continuously considering creative solutions to improve products and increase adoption. Client onboarding and take-up of the Onfido service working alongside Client and Onfido representatives.

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3