Red Star Kim

DECEMBER 12, 2023

Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc). Others specialised in subjects such as events and internal communications.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

JULY 7, 2023

Heads, hearts and hands – rational, emotions and behaviour Throughout the session we considered the different approaches to changing heads (rational business case), hearts (emotions and motivation) and hands (behaviour and actions – with a focus on small, tiny and atomic habits). So the delegate highlights are presented accordingly.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). without relying on long and detailed PowerPoint presentations).

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

FEBRUARY 9, 2023

Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Hubspot Sales

AUGUST 31, 2022

Emotional intelligence (EQ). Research from TalentSmart EQ found that 90% of top sales performers are high in emotional intelligence. Take this free emotional intelligence quiz from the University of Berkeley-California. They are present. And the underlying characteristic of strong relational skills?

Emotional Intelligence 145

Emotional Intelligence Publishing Communication Management 145

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. Show them by evoking emotions. Show them with evidence.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

DECEMBER 15, 2023

We require communication to survive”. This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). There’s guidance for parents on how to help children recognise and name emotions and to model stress tolerance.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Brooks Group

JUNE 27, 2022

In addition, being transparent and keeping communication open, both during and after the negotiation process, can help build trust between parties. Rapport is the close relationship between two people or groups who share similar ideas or feelings and communicate effectively with one another. Persuasive Communication.

Negotiation 84

Negotiation Emotional Intelligence Sales Profitability 84

Hubspot Sales

AUGUST 24, 2023

It can gather intelligence, saving time and personalizing prospect communications. Artificial intelligence (AI) sales reps have revolutionized the sales domain, offering various applications that transform sales professionals‘ operations. The application of generative AI in sales is diverse.

Artificial Intelligence 81

Artificial Intelligence Emotional Intelligence Negotiation Sales 81

Hubspot Sales

NOVEMBER 14, 2018

When we talk about emotional intelligence , one of the most important things we're referring to is the ability to recognize, understand, and respond to the emotional state of others in an appropriate way. You need to possess the ability to engage on an emotional level and become a resource for potential customers.

Emotional Intelligence 98

Emotional Intelligence Sales Communication Decision-making 98

CMOE

OCTOBER 15, 2021

Learn and apply different leadership styles: Daniel Goleman, an expert on emotional intelligence, explains there is not one type of leadership style that reigns over all others. Possess highly effective communication skills. Great mentors have the capacity to be aware of, control, and express their emotions appropriately.

Leadership 59

Leadership Emotional Intelligence Organization Communication 59

Red Star Kim

NOVEMBER 1, 2023

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. This has changed the sales process fundamentally in many environments.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Chally

JANUARY 27, 2022

Soft skills, also known as interpersonal skills, equate to having a higher emotional intelligence. Using communication, storytelling, and negotiation tactics, a salesperson demonstrates the ability to understand and connect with buyers. Slow down and be present. Communication Storytelling Negotiation Presentation.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Jermaine Edwards

DECEMBER 6, 2023

The old connotations of the word have preserved to the present day, where trust as we know it is an essential ingredient for thriving interpersonal relationships – from families, to friends, to organizations. How does trust show up in our everyday communication and engagement? TWO: Competence demonstrate value Here’s the truth.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Hubspot Sales

NOVEMBER 8, 2023

If you can refine your process and strategy and present that to your team from the beginning — you're sure to start off on the right foot. In the hybrid work environment, you might be one of the few internal colleagues with whom a sales representative regularly communicates. Utilize emotional intelligence.

Sales Management 98

Sales Management Management Energy and Utilities Emotional Intelligence 98

Red Star Kim

JULY 25, 2023

Mindfulness (paying attention to the present moment) is described as the driving lesson for managing the mind. Here the author looks at coping strategies – where you feel emotions in your body, how they relate to thoughts and the impact of acting on your initial urge. It means we are willing to let fear be present for a while.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

MDI Training

JANUARY 24, 2024

How AI co-trainers are transforming leadership development at MDI I have been working with an AI co-trainer “Rudi” in my leadership training (lateral leadership, communication, …) for about 2 months now. Note: Rudi invented this last example – I have never used it for live feedback on presentation skills.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

MDI Training

SEPTEMBER 29, 2023

My wife (who, by the way, will be presenting at the next MDI Leadership Horizon) and I playfully interpret the “GPT” in ChatGPT as “ Genius Partner For Thinking.” And discipline to use regularly, communication to get the most, creativity to imagine solutions, and humility to recognize their limitations.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. Coaching potential This is one of the biggest challenges for AI. Who do we delegate to?

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Hubspot Sales

APRIL 4, 2023

I think it presents a huge opportunity to optimize marketing campaigns — especially with customer segmentation and targeting. Based on the data, I identified several areas for improvement, including better communication from leadership, more opportunities for professional development, and a more inclusive workplace culture.

Supply Chain 100

Supply Chain Leadership Construction Artificial Intelligence 100

CMOE

JUNE 21, 2021

Supervising can be extremely rewarding but also challenging—there are varying personalities, communication styles, skill sets, and roadblocks to manage, all while trying to maintain high-quality output. Key soft skills include: Communication : About 86 percent of employees and executives attribute workplace failure to a lack of communication.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

Shapiro Negotiations

MARCH 9, 2023

The art of negotiation is being able to interact and communicate with others effectively to reach a goal — and it is a skill you likely use in your work every day. If you do not have a handle on your emotions during a negotiation meeting, it can easily get off track, and the negotiation will fall through.

Negotiation 52

Negotiation Emotional Intelligence Construction Meetings 52

MDI Training

SEPTEMBER 29, 2023

I analyze their requirements and present customized solutions to meet their business needs. The concern that artificial intelligence (AI) could replace human labor is understandable. This can lead to efficiency gains, but it also presents challenges and opportunities for the workplace. Consider fears and concerns.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

FEBRUARY 22, 2024

This means that they are more likely to accept the ideas whereas they may be resistant to ideas presented by a third party. In coaching it is valuable because it empowers the person answering the questions to come up with ideas and answers themselves. So it can help with buy-in.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

APRIL 24, 2023

Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

CMOE

OCTOBER 27, 2020

The Host: Rory Rowland, a consultant and presenter to businesses across America. Best Episodes: Randall Stephenson , executive chairman of AT&T, explains the importance of diversity, emotional intelligence, and more. Best for: Business leaders, managers. The Host: Miles Fisher. Best for: Leaders, managers, professionals.

Management 93

Management Leadership Supply Chain Performance Review 93

Cosawi

FEBRUARY 22, 2023

Can you assess your own emotional intelligence? SAMA Conference Presentation, VACA2021. . & Boyatzis, R. Evidence supporting multi-rater assessment.” Hay/McBer Research Report. Billingsley, T., Thompson, J. & & Lennon, T. KAMs as Leaders: The challenges and benefits of informal leadership. Beckhard, R.

Innovation 52

Innovation Leadership Emotional Intelligence Stakeholders 52

CoSell

MARCH 23, 2021

I know because I’ve often been asked to help people with their presentation skills. I’ve designed programs to help subject matter experts be comfortable and at ease when giving presentations, meetings, and training—virtually. These tiny things have a huge impact on communication. Pets have improved many other virtual meetings.

Emotional Intelligence 52

Emotional Intelligence Meetings Internet Communication 52

CMOE

AUGUST 24, 2022

The ability to listen goes hand in hand with effective communication. You need to be able to communicate your views, but you also need to listen carefully to what others have to say. Communication. Communication is a crucial interpersonal skill for every career. Verbal and Written Communication. Active Listening.

Interpersonal Skills 11

Interpersonal Skills Emotional Intelligence Negotiation Leadership 11

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

PandaDoc

APRIL 24, 2023

A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. Slide decks: Presentations including information on market trends, industry challenges, and how your products solve customer pain points. It’s their job to head up your approach.

Sales 52

Sales e-Learning Onboarding Software 52

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. ’ BombBomb and GoldMail - Communicate in a captivating and engaging way that gets noticed.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

SmartKarrot

MAY 8, 2023

For instance, it makes it harder for HR teams to communicate with remote workers, manage HR processes, and ensure compliance with relevant laws and regulations. Improved Communication Imagine this scenario: You have a query for the HR team regarding a policy, but you were wrapped up in your work and it is already late Friday evening.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10

Sales Gravy

JUNE 22, 2023

Use handwritten notes to show appreciation and make your communication more human. Most sales organizations seek individuals who are good communicators, curious, and confident, but also have enough industry knowledge to be credible. Use handwritten notes to show appreciation and make your communication more human.

Emotional Intelligence 97

Emotional Intelligence Communication Meetings Organization 97