Upland

MARCH 29, 2023

Relationship management in sales is all about delivering value and understanding the people and problems at play within accounts – both from prospective and current customers – in order to help solve their greatest challenges. What is relationship management? Enter the importance of relationship management.

CRM 195

CRM Management Stakeholders Decision-making 195

Brooks Group

MARCH 6, 2024

Sales effectiveness also corresponds with the return your organization gets from its sales investment. But improving sales effectiveness is a complex task that few organizations do well. Most organizations track a few key performance indicators (KPIs) such as win rates, quota attainment, and revenue growth.

Organization 84

Organization Account Management Sales Sales Training 84

Red Star Kim

AUGUST 11, 2022

I have reviewed several books on change management (see the list below) to support those attending training workshops on change management. The standard describes the knowledge, established norms, processes, tasks and skills necessary for change management practitioners. Organizational alignment and change management.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Strategic Planning and Management Insights

FEBRUARY 15, 2023

Learn more about how we can help you and your team create a strategic plan with our strategic planning facilitator and ensure your strategy gets cascaded throughout your organization with our strategy consulting services.

Communication 89

Communication Management Facilitation Organization 89

Help Scout

AUGUST 22, 2023

Managing customer interactions across an organization isn’t easy, but customer communications management software can help! Here are seven great tools to try. Read the full article

Communication 40

Communication Software Software Management 40

PandaDoc

APRIL 29, 2024

The main benefits of data room index are increased searchability, speed, transparency, automation and enhanced communication. Efficient communication A logical data room structure enhances communication within all members and assigned users. And better communication works hand-in-glove with optimized collaboration.

Organization 52

Organization Investors e-Learning Shareholders 52

MDI Training

MARCH 14, 2024

Organize Your Team in a Hybrid Workplace Prefer to listen to the article? Organize Your Team in a Hybrid Workplace In his new Rise Course, our MDI trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. Are they all known, intentional , and communicated ? This includes how we organize our work.

Organization 52

Organization Digital Transformation Leadership Artificial Intelligence 52

Insightly

MARCH 25, 2024

Unsurprisingly, CRM, or Customer Relationship Management , is the foundation of any successful sales and marketing strategy. At the heart of CRM lies lead management —a process that involves capturing, nurturing, and converting leads into loyal customers. What is Lead Management? What is a CRM? Let’s start with the basics.

CRM 52

CRM Management Prioritization Communication 52

Account Manager Tips

MAY 25, 2021

Definition of key account management. If you're not sure what key account management is, don't worry, you're not alone. Before we get to that, let me explain how key account management became a business strategy. Key account managers kept them. Has access to middle-management Business Consultant. Burnett, K.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. Account management involves the strategic management of client accounts to ensure their needs are met, their expectations are exceeded, and their businesses thrive.

Account Management 52

Account Management Management Client Relationships Communication 52

Strategic Planning and Management Insights

AUGUST 15, 2019

Communication is such an overlooked component of leadership and business, even though you spend so much time doing it. Improving your communication by 10 or 20% can give you extra hours every day to do things, move your team forward, and be the great leader that you are.

Communication 53

Communication Organization Leadership 53

MDI Training

MARCH 24, 2021

This is where the Process Communication Model (PCM) can help. A great communication and personality model! In this blog, Anita Berger, Gunther Fürstberger and Masha Ibeschitz share more about the Process Communication Model (PCM) and other valuable impulses that help to consciously initiate change.

Communication 95

Communication Leadership Digital Transformation Innovation 95

AchieveIt

MARCH 25, 2024

Let’s dive into how you can master remote change management as we share practical strategies for successful business transitions. Remote change management involves directing and controlling change processes without the luxury of traditional in-office interactions.

Management 52

Management Remote Working Construction Communication 52

Sales Gravy

NOVEMBER 20, 2023

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. You'll learn why a focused and intentional account management strategy is essential for net revenue retention and account expansion.

Account Management 90

Account Management Management Client Relationships Business Growth 90

SalesGlobe

AUGUST 30, 2023

The modern sales organization is a hybrid one. These factors are making a hybrid sales organization ubiquitous. What is really changing with the modern sales organization, and ultimately, how does this impact total rewards? For the sales organization, the biggest challenge is upward mobility. It’s become a blend of both.

Organization 52

Organization Sales B2C Decision-making 52

Insightly

MARCH 11, 2024

You’ll also hear almost any professional is willing to share what CRM or customer relationship management software they are using, since the CRM is a must-have, and is typically the lifeblood of a business. Let’s explore the different roles in an organization and how CRM looks to each.

CRM 52

CRM Organization Decision-making Facilitation 52

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Red Star Kim

SEPTEMBER 26, 2023

As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions and taking people on the change journey. Nurture a change management movement – From “Let it go” to “Let it grow”. Nurture a change management movement – From “Let it go” to “Let it grow”.

Management 113

Management Co-Creation Communication Leadership 113

Arpedio

MARCH 5, 2024

This is where effective account management comes into play. Businesses across industries are increasingly turning to account management solutions to streamline their processes, enhance client satisfaction, and drive growth. Importance of Efficient Account Management Efficient account management is essential for several reasons.

Account Management 52

Account Management Management Client Relationships Facilitation 52

Zendesk

JUNE 1, 2022

The best customer communication strategies arm your team with the tools and knowledge they need to engage with buyers according to their preferred communication methods and channels. Read on to learn more about customer communication, including: What is customer communication? Common customer communication channels.

Communication 98

Communication Artificial Intelligence Media Customer Experience 98

Arpedio

MARCH 8, 2024

Effective Business Relationship Management Strategies Explore the ARPEDIO platform ← Back to blog Table of Contents In today’s dynamic business landscape, the capacity for relationship building and partnership development is more than a nicety—it’s a sturdy keystone of enduring organizational success.

Management 52

Management Stakeholders Facilitation Innovation 52

Red Star Kim

MARCH 7, 2023

A key theme arising at the March PM Forum “ Future Marketing/Business Development Manager” (with delegates from legal, accountancy and consultancy firms) was about being overwhelmed. There were conversations about overwhelmed marketing/BD managers, overwhelmed M&BD teams and overwhelmed fee-earners. What are our goals?

Marketing 130

Marketing Management Emotional Intelligence Leadership 130

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

Account Management 52

Account Management Management Client Relationships Prioritization 52

AchieveIt

MAY 22, 2023

Here are a couple of scenarios you’re likely to be familiar with: Scenario 1: Your organization is full of people who do their jobs, but they don’t really understand why they’re doing it. Scenario 2: Your organization communicates the strategic plan to the team. The same can be said for your internal communications plan.

Communication 52

Communication Government Meetings Organization 52

ClearPoint Strategy

MARCH 16, 2021

Ask any project manager to name the most crucial part of their job and many of them would say the same thing: communication. In addition to the need to communicate effectively with team members, there are often external groups and company leaders to keep apprised of progress. 10 Project Management Communication Strategies.

Communication 40

Communication Management Stakeholders Meetings 40

DemandFarm

MAY 2, 2024

Effective relationship management transcends mere customer satisfaction—it’s a strategic endeavour that involves nurturing deep connections that foster loyalty, satisfaction, and mutual growth. The global Customer Relationship Management market is projected to grow from $71.06 What Is Relationship Management with an Example?

Management 40

Management Banking CRM Profitability 40

AchieveIt

JANUARY 16, 2024

In the modern business environment, implementing a successful change management strategy is crucial. A good change management strategy includes methods, strategies, and plans for smoothly adopting new initiatives. In this article, we’ll share essential tips for effective change management.

Management 52

Management Decision-making Leadership Facilitation 52

Arpedio

FEBRUARY 20, 2024

What is Relationship Management? Relationship Management can be described as the strategic process of understanding, organizing, and nurturing relationships with stakeholders to drive positive outcomes and achieve business objectives. Book demo The post Relationship Management – What is it?

Interpersonal Skills 52

Interpersonal Skills Management Stakeholders Communication 52

PandaDoc

APRIL 17, 2024

In this article, we’re going to learn all about contractor management software (CMS). Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. It can help you control costs.

Software 52

Software Software Management Construction 52

PandaDoc

APRIL 17, 2024

In this article, we’re going to learn all about contractor management software (CMS). Contractor management software is a tool that helps organizations streamline and automate the processes related to hiring, onboarding, monitoring, and evaluating external contractors and vendors. It can help you control costs.

Software 52

Software Software Management Construction 52

Strategic Communications

SEPTEMBER 16, 2021

I’m often surprised that the most overlooked audience, when it comes to communicating with key constituents, is the internal or employee audience. Companies are generally pretty good about recognizing that they need to communicate with customers and prospects, but employees tend to be an afterthought. their benefits?

Communication 97

Communication Prioritization Digitalization Publishing 97

Envisio

JUNE 28, 2023

Strategic planning is a key tool for running an effective public sector organization. When done correctly, it turns today’s vision into tomorrow’s reality–but in order to meet the goals in the plan efficiently, these organizations need a management reporting system that helps them implement their plan.

Management 92

Management Government Stakeholders Decision-making 92

Strategic Communications

JULY 19, 2022

I gave a presentation on employee communications recently to a group of about 80 HR people representing about 60 different organizations. I asked the group, through a show of hands, to indicate how many had an internal communication plan. Don’t Just Communicate—Communicate Strategically!

Communication 52

Communication Publishing Digitalization Organization 52

Sales Outcomes

SEPTEMBER 18, 2023

Change is often necessary, but change needs managing. For sales leaders to change, the leadership team must commit to providing change management and enablement support to front-line sales leaders who will drive the change. For salespeople to change, sales leaders must change. “Just do it” is not alignment.

Organization 52

Organization Leadership Prioritization Sales 52

The Chapman Group

DECEMBER 8, 2020

It is understood that within many organizations there are existing account managers who have either been trained or who are extremely gifted and intuitive in the art and science of strategic account management. These are often the top achievers in the organization.

Account Management 133

Account Management Management Value Proposition Account Planning 133