Cosawi

JANUARY 29, 2024

In the work we do, we find fascinating to see that Marketing as a function is often missing at the strategic account table. In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic account management is often missing marketing when time comes to establish its roadmap.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

Arpedio

JANUARY 5, 2024

In the dynamic terrain of sales, forging a path to success is an intricate dance of strategy, customer insight, and relentless pursuit of growth. Central to this quest is the art of strategic account planning , a methodical approach that marries sales strategy with customer relationship management to foster business growth.

Account Planning 52

Account Planning Value Proposition Account Management Sales 52

Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to big pharma to sit more consistently at the patient population management table. For any pharma organization sitting on the sidelines, “ waiting for the storm to pass ,” our message is clear.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

AchieveIt

JULY 13, 2023

Business leaders spend months ideating and developing the perfect strategy—but when it comes time to operationalize, companies often back down, tucking the corporate strategy away until the following year. Then, once approved, the strategy disappeared. People stop seeing strategy as a document on a shelf,” Candice says.

Banking 52

Banking Government Organization Account Strategy 52

Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to pharmaceutical companies to sit more consistently at the patient population management table. This raises the questions of an organization’s ability to pivot. THREE IMPERATIVES FOR MOVING CUSTOMER ENGAGEMENT FORWARD.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to big pharmaceutical companies to sit more consistently at the patient population management table. This raises the questions of an organization’s ability to pivot. THREE IMPERATIVES FOR MOVING CUSTOMER ENGAGEMENT FORWARD.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to big Pharma to sit more consistently at the patient population management table. For any Pharma organization sitting on the sidelines, “waiting for the storm to pass,” our message is clear.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

ProlifIQ

NOVEMBER 9, 2022

According to Forrester, “While product and company messaging can be generic, your account strategy and go-to-market plans should be highly account-specific.” Understanding the makeup of your top accounts should be a top priority for sellers and leaders. How can you provide support and guidance?

Leadership 52

Leadership Account Planning Sales Leadership Stakeholders 52

Cosawi

FEBRUARY 27, 2023

Today, as advisors in the strategic account management space, we are surprised and disheartened to see that marketing is often not only missing at the strategic account team table but also working from an inside-out products focus, rather than an outside-in customer focus.

Marketing 52

Marketing Suppliers Investors Account Planning 52

ClearPoint Strategy

FEBRUARY 11, 2022

An Introduction To Strategy Review Meetings. If you want to improve performance in your organization, it all starts with strategy. Strategic objectives are vital to the success of your organization’s future. Oftentimes board meetings have an element of strategy review and reporting in them.

Meetings 98

Meetings Decision-making Leadership Facilitation 98

SmartKarrot

MAY 4, 2023

Maintain up-to-date knowledge of pertinent sector and account-related news, and incorporate it into your account strategy. Development of communication strategies. As an Insurgo expert, you are the first point of contact for our users and manage their inquiries in a confident and solution-oriented manner.

Customer Success 19

Customer Success Leadership Account Strategy Onboarding 19

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Account Management 11

Account Management Key Account Management Management B2B 11

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Co-create new features with our internal teams.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

JUNE 14, 2023

Role: Customer Success Manager Location: San Francisco, CA, United States (Remote) Organization: Beyond As a Customer Success Manager, you’ll be securing possibilities for new product upsells, existing product upgrades, and yearly subscription renewals. Apply here: [link] Role: Sr.

Customer Success 19

Customer Success Construction Account Strategy Stakeholders 19

DemandFarm

JULY 20, 2023

By building and managing long-term relationships with your key accounts, you can create a foundation for sustainable growth. The 30-60-90-Day Blueprint is a time-bound, comprehensive approach to Key Account Management. This information will help you understand your key accounts’ needs and how best you can meet them.

Key Account Management 40

Key Account Management Account Management Meetings Account Strategy 40

SmartKarrot

APRIL 7, 2023

Communicate with the product team to offer suggestions and sway changes to our product. Collaborate closely with marketing on the lead generation and communication activities needed in the market or region. Collaborate closely with marketing on the lead generation and communication activities needed in the market or region.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

APRIL 7, 2023

Communicate with the product team to offer suggestions and sway changes to our product. Collaborate closely with marketing on the lead generation and communication activities needed in the market or region. Collaborate closely with marketing on the lead generation and communication activities needed in the market or region.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Has no plan Which clients need an account plan? Internal teams.

Account Management 246

Account Management Key Account Management Management Suppliers 246

Miller Heiman Group

JANUARY 31, 2019

You should be aiming to develop and communicate a vision for the future of the account relationship with a genuine focus on demonstrable value. Account planning goes beyond simply renewing existing products or a list of future products to present to the buyer. We know a thing or two about account strategy planning.

Account Planning 83

Account Planning Decision-making Account Strategy Prioritization 83

SmartKarrot

JANUARY 27, 2023

Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Storm6 As a Director of Customer Success, you will build fundamental relationships. Attract, hire, and maintain a high-performance Customer Success Manager staff. Responsible for timely and accurate management and execution of customer journey.

Customer Success 19

Customer Success Energy and Utilities Construction Stakeholders 19

Cosawi

DECEMBER 28, 2021

The idea of executive engagement implies an accountable and engaged member of the account team, rather than a distant back- room player. In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. Contribute to, and have accountability for, the account plan.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SmartKarrot

MAY 30, 2023

Role: Customer Success Executive Location: London, England, United Kingdom (On-site) Organization: Space32 As a Customer Success Executive, you’ll be a crucial member of our commercial team, whose primary goals are to qualify leads and convert inquiries from businesses searching for full- or part-time office space.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Ensure that our communications and updates are received by all users at each customer.

Customer Success 19

Customer Success Onboarding Customer Experience Finance 19

SmartKarrot

NOVEMBER 17, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Voxie As a Head of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Work closely with Growth management to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e.,

Customer Success 19

Customer Success Account Growth Customer Experience Account Planning 19

SmartKarrot

JULY 8, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Insurity As a Director of Customer Success, you will be responsible for the management of the customer success function for the US Market for the Geospatial Analytics Product Suite. Manage a portfolio of existing customer relationships within the US.

Customer Success 19

Customer Success Insurance Onboarding Government 19

SmartKarrot

APRIL 18, 2022

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Client Success Manager Location: Remote, Madison, WI, US Organization: Affirm As a Sr. Apply here: [link] Role: Sr.

Customer Success 19

Customer Success Advertising Finance Account Strategy 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Co-create new features with our internal teams.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

AUGUST 24, 2022

Role: Director of Customer Success Location: Westborough, MA, US (Hybrid) Organization: Connectbase As a Director of Customer Success, you will ensure customers derive maximum value from the Connectbase platform and utilize it to its fullest capability. Manage the post-sale relationship of Catchlight B2B accounts.

Customer Success 19

Customer Success Onboarding Client Relationships Leadership 19

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product.

Customer Success 19

Customer Success Client Relationships Facilitation Account Strategy 19

SmartKarrot

DECEMBER 13, 2022

Role: Customer Success Associate Location: Chicago, IL, United States (On-site) Organization: Wolters Kluwer As a Customer Success Associate, you will deliver prompt and professional service to the customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications. Apply here: [link].

Customer Success 19

Customer Success Onboarding Government Leadership 19

SmartKarrot

NOVEMBER 29, 2021

Role: Head of Customer Success Location: New York, NY, US (Hybrid) Organization: Pinecone As a Head of Customer Success, you will hire, train, and manage a high-performing customer success team including pre-sales, post-sales, and professional services. Forecast accurately and communicate clearly to senior leadership.

Customer Success 19

Customer Success Government Account Strategy Customer Value 19

SmartKarrot

JANUARY 21, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Twingate As a Director of Customer Success, you will hire a team of talented customer success managers and leaders. Identify and nurture opportunities to expand the commercial activities within an account.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

AUGUST 10, 2021

Role: Senior Director, Customer Success – Strategic Accounts Location: San Francisco, CA, US Organization: Checkr, Inc As a Senior Director of Customer Success, you will define and execute on a scalable strategy for driving adoption and growth across the customer base.

Customer Success 17

Customer Success Onboarding Account Strategy Prioritization 17

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

OCTOBER 17, 2022

The main objective of account mining is to help businesses empower long-term growth that can prove to be extremely transformative for the prolonged survival and scalability of an organization. Account mining can also provide your business with valuable insight into the lifecycle of each account. Like what you are reading?

Account Strategy 10

Account Strategy Account Management Digital Transformation Profitability 10

SmartKarrot

AUGUST 24, 2021

Role: VP Customer Success Location: Remote, United States Organization: SocialChorus As a VP of Customer Success, you will create a vision and strategic plan for leading Customer Success teams with delivering a scalable best-in-class customer journey for the 500+ global customers that maximizes revenue and retention.

Customer Success 19

Customer Success Stakeholders Account Strategy Business Growth 19

SmartKarrot

APRIL 27, 2021

Role: AVP, Customer Success Location: Remote, United States Organization: League Inc. As an AVP of Customer Success, you will own the vision and strategy of a robust end-to-end customer success framework. Expand revenue and League expanded offerings in existing accounts and increase average customer lifetime value.

Customer Success 10

Customer Success Account Management Stakeholders Finance 10