Zendesk

MARCH 15, 2021

As we enter year two of “life after coronavirus,” procuring proper personal protective equipment (PPE) can be just as difficult as it was in the early days of the pandemic. People don’t know what’s legit, and they don’t know which suppliers are legit,” Anne Miller, executive director of Project N95 told the NYT.

Supply Chain 98

Supply Chain Healthcare Suppliers Procurement 98

Revenue Storm

APRIL 19, 2022

If you like “the promise” of how the team would engage, how it would feel conducting business, and a way for the client to judge the team during the procurement process… imagine the long-term relationship values. The team outlined the values, behaviors, and commitments they would bring to the table. Establish Credibility . Why did they win?

Procurement 78

Procurement Brainstorming Sales Training Suppliers 78

Mike Kunkle

FEBRUARY 5, 2023

Sellers sometimes work with professional procurement leaders and company executives who work together frequently and have processes and policies to guide their purchase pursuits. Even on the far right, with disciplined workflows, it’s not easy, and often harder if an RFP or RFI process doesn’t allow open communication.

B2B 198

B2B Sales Decision-making Negotiation 198

SmartKarrot

DECEMBER 20, 2022

Develop a digitally-led, low-touch customer communication/engagement strategy through the customer lifecycle – including onboarding and launch. Work with Revenue Operations to build reports, dashboards, and scorecards to communicate the customer health, retention probability, and effectiveness of low-touch customer success programs.

Customer Success 19

Customer Success Suppliers Procurement Client Development 19

Account Management Skills

JANUARY 11, 2022

He’s a consultant, a speaker, a trainer for marketing and communications agencies. ’ that kind of bias supplier relationship, then you start from the wrong place. So there’s this buyer/supplier relationship. This wrong mindset of seeing ourselves as this supplier, I’m here to do and implement.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Zendesk

MARCH 21, 2022

His model then dives into secondary (or support) activities that create greater value for the company than the cost of running those activities in the first place (infrastructure, tech development, human resources, procurement). A direct activity might be reaching out to suppliers for new raw materials. What are they charging?

Supply Chain 98

Supply Chain Logistics Suppliers Procurement 98

Account Management Skills

APRIL 20, 2021

But great account management is what transforms the relationship from a client supplier to one of a real partnership. Tina has 25 years working in marketing procurement. But she spent a lot of time dealing with agencies from a marketing procurement perspective. She’s dealt with hundreds of agencies through her time.

Account Management 52

Account Management Management Procurement Decision-making 52

Insightly

SEPTEMBER 19, 2023

Some CRM models focus on segmentation, targeting, and positioning (STP), while others emphasize communication channels and interaction points. A patient-centric approach also involves improving communication channels to ensure patients are well-informed and engaged in their healthcare journey.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

Some CRM models focus on segmentation, targeting, and positioning (STP), while others emphasize communication channels and interaction points. A patient-centric approach also involves improving communication channels to ensure patients are well-informed and engaged in their healthcare journey.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Account Manager Tips

JUNE 23, 2020

And it's about communication. Did all the right things, had communication skills, but couldn't say, "What do we need to do to move to the next stage? It's in communication and motivating teams. You don't know how you fit in with their other suppliers. So organisations bring in additional suppliers. All the time.

Key Account Management 182

Key Account Management Account Management Management Suppliers 182

SuperOffice

DECEMBER 21, 2021

A CRM system can customer facilitate quick communications to significantly improve the customer experience. Personalized communication and simplified sales processes. That’s why they make it easier to create personalized communications with customers and prospects. Your customers will be able to feel the difference, too.

Construction 75

Construction Manufacturing CRM Supply Chain 75

SmartKarrot

SEPTEMBER 1, 2022

You need a compelling reputation, organized procedures, unambiguous communication, and effective project management to attract such clients. You will undoubtedly spend that time in numerous meetings, perhaps entangled in office politics or navigating hoops as the legal and procurement departments investigate your business.

Suppliers 10

Suppliers Insurance Energy and Utilities B2B 10

Account Management Skills

AUGUST 7, 2023

So keep those conversations human to human or encrypted via email or all the other tools that you use to communicate with your clients or good old fashioned face to face meetings with somebody taking notes. At least there’s no safe way to do so right now, or no legal precedent for forcing the extraction right now.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52