Strategic Account Management Association
FEBRUARY 3, 2022
By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. But as a provider of a robust set of sales management and methodology capabilities , our teams work with some of the biggest sales organizations in the world.
CMOE
JUNE 20, 2019
Every successful company or organization in the world is built upon the same foundation: knowledge. But this all goes deeper than simply ensuring your organization is comprised of talented and knowledgeable employees. You need to implement knowledge management. Knowledge Management: What It Is and Why You Need It.
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Nutshell
MARCH 19, 2024
Multiple touchpoints In this day and age, sales teams must contend with both the physical and online worlds, which introduces many customer touchpoints for most companies. Automate non-selling activities Streamline your sales process by investing in software that lets you automate administrative non-selling tasks.
PandaDoc
MAY 28, 2024
Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. Consultative sales, by definition, is a selling strategy that focuses on meeting customer needs. A deeper understanding of customer needs leads to insights that build trust. What is consultative sales?
Zendesk
NOVEMBER 28, 2023
What is SaaS customer support? SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. Nowadays, every business needs to provide an outstanding customer experience (CX) , but the level and expertise of support varies by industry.
SmartKarrot
JULY 5, 2022
Role: Director of Customer Success Location: Boulder, CO, US Organization: Floify As a Director of Customer Success, you will build, develop & maintain C-level and senior-level customer relationships for enterprise-level clients and ensure the renewal of key accounts.
Showpad
OCTOBER 9, 2020
The only way to provide value to the buyer is to be customer obsessed and know your customers deeply. Collecting and documenting customer knowledge can help your reps tailor the buyer experience to each customer. . This disorganization leads to every team thinking differently about the customer. .
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