SmartKarrot

FEBRUARY 3, 2022

Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Develop customer advocacy and secure customer success stories and references.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

NOVEMBER 24, 2021

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue.

Customer Success 19

Customer Success Account Management Leadership Account Growth 19

SmartKarrot

OCTOBER 21, 2021

Role: Director, Customer Success Location: Remote, United States Organization: FloQast As a Director of Customer Success, you will ensure the CS organization enables customers to reach desired outcomes while providing a great customer experience.

Customer Success 19

Customer Success Procurement Account Management Digitalization 19

SmartKarrot

OCTOBER 25, 2021

Role: Director of Customer Success Location: Remote, United States Organization: SheerID As a Director of Customer Success, you will assess Customer Segmentation and make recommendations to ensure our customers’ success as well as the scalability of the customer success program at SheerID.

Customer Success 19

Customer Success Onboarding Account Planning Customer Experience 19

Upland

OCTOBER 8, 2021

Worse, when high-profile accounts become marquee references for the organization, the rep is often disconnected from the requests coming from sales, leadership, and marketing. Sales Reference Manager solves this issue for AEs in three critical ways for sales references.

B2B 195

B2B Sales Leadership Organization Customer Success 195

SmartKarrot

JUNE 18, 2021

Role: Associate Director, Customer Success Location: Remote, United States Organization: AKASA As an Associate Director of Customer Success, you will demonstrate revenue cycle expertise by conducting customer onboarding and implementation activities such as process mapping or workflow review.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

JUNE 28, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

JUNE 29, 2021

Role: Director, Customer Success Location: San Francisco, CA, US Organization: DocMatter As a Director of Customer Success, you will provide suggestive strategies and solutions to optimize the customers’ ongoing use of the DocMatter platform. Advocate internally for customer needs and connect on priorities.

Customer Success 10

Customer Success Facilitation Account Management Leadership 10

SmartKarrot

JUNE 7, 2021

Role: Customer Success, Director Location: Bellevue, WA, US Organization: Zenoti As a Customer Success Director, you will be creating value, revenue, results, and rock-solid relationships with Zenoti customers by being a strategic, trusted business partner and advocate. Apply here: [link].

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

SmartKarrot

MARCH 31, 2021

Role: Vice-President, Customer Success Location: Greater Chicago Area, US Organization: Davisware As a Vice-President of Customer Success, you will achieve targeted Go-Live Dates to maximize Annual Recurring Revenues (ARR) through robust customer management, including effective hand-off to the account management team at go-live.

Customer Success 10

Customer Success Supply Chain Procurement Sales Leadership 10

SmartKarrot

NOVEMBER 19, 2020

Role: Customer Success Director, North America Location: Newton, MA, US Organization: CyberArk As a Customer Success Director, you will be responsible to accelerate time to value and drive higher product adoption by aligning customer goals to education, adoption roadmaps, and regular engagement with the customer.

Customer Success 10

Customer Success Logistics Government Sales Leadership 10

SmartKarrot

DECEMBER 16, 2020

Role: Vice President of Global Customer Success Location: Remote, United States Organization: Fourth As a Vice President of Customer Success, you will design, implement, and manage customer insight and sentiment programs, delivering churn and net retention planning, and driving bookings growth.

Customer Success 10

Customer Success Onboarding Finance Sales Leadership 10

SmartKarrot

NOVEMBER 5, 2020

Role: Regional Vice President – Customer Success Location: Remote, United States Organization: Innovaccer As a Regional Vice President of Customer Success, you will manage relationships and constant touch-points with customer executives. Manage a portfolio of customers within the Customer Success team.

Customer Success 10

Customer Success Construction Onboarding Facilitation 10

SmartKarrot

JUNE 26, 2020

Role: Customer Success Manager (Tier 1) Location: San Francisco, CA, US Organization: Coda This position is based out of Silicon Valley. In this role, you’ll have to work with the customers and understand your client’s needs, to build solutions that solve their business problems and delight them.

Customer Success 10

Customer Success Onboarding Sales Leadership Leadership 10

ProlifIQ

NOVEMBER 9, 2022

What Sellers need from Sales Leadership: If you want to be successful as a sales leader, it’s important that you set your team up for success by providing them with the resources they need to succeed. What Sales Leadership needs from Sellers: And now the inverse.

Leadership 52

Leadership Account Planning Sales Leadership Stakeholders 52

SOAR Performance Group

OCTOBER 21, 2021

The virtual meeting of the Sales Leadership Community hosted by the Chicago Chapter. The topic for the meeting was “Buyer Engagement in the New Reality”. A panel of senior executives […]. The post Episode 38: Buyer Engagement in the New Reality appeared first on SOAR Performance Group.

Sales Leadership 52

Sales Leadership Leadership Meetings Sales 52

Planview

JUNE 6, 2022

Sales leadership and account executives on closing business that leads to new revenue. Professional services leadership to improve pre and post sales engagements. Customer success so that we can have happy customers to expand our solutions.

Leadership 98

Leadership Sales Sales Leadership Meetings 98

Hubspot Sales

MAY 9, 2022

That's why we put together a list of some key tips aspiring sales leaders can refer to as they find their footing as managers. Even the strongest, most refined sales leadership skills can only take you so far if the team you're leading is unruly, unmotivated, and underqualified. Let's dive in. Set SMART goals.

Management 106

Management Construction Sales Sales Leadership 106

Hubspot Sales

JULY 6, 2021

As CRO is a senior role, those baseline qualifications can be coupled with any of the following: Significant years of experience (7-10+) in roles related to revenue operations, like customer success, marketing, sales, or product development. An understanding of customer needs. Tech and product savviness.

Decision-making 124

Decision-making Value Proposition Stakeholders Advertising 124

SmartKarrot

DECEMBER 21, 2020

If you are a customer success professional, you get to collaborate with many other departments in your organization. Customer success is not a siloed function. It brings many opportunities for other departments to leverage the customer data that it has access to. It is the customer success function.

Customer Success 10

Customer Success Value Proposition Business Growth Sales Leadership 10

SBI Growth

JANUARY 11, 2019

Your leadership wants you to drive more revenue, your sales leadership wants better leads, your customers expect more delivered to them with each. As a Marketing Leader, there are a lot of people in your ear on a daily basis.

Marketing 94

Marketing Sales Leadership Leadership Sales 94

Hubspot Sales

OCTOBER 26, 2017

AA-ISP Digital Sales World 2018. Sandler Sales & Leadership Summit. TOPO Sales Summit. SiriusDecisions Sales Leadership Exchange. CEB Sales and Marketing Summit. Sales Conferences 2017. Content is tailored for those in sales development, sales operations, and sales leadership roles.

Artificial Intelligence 111

Artificial Intelligence Sales Leadership Leadership Sales 111

SOAR Performance Group

APRIL 30, 2021

A virtual meeting of the Sales Leadership Community hosted by the Chicago Chapter. The topic for the meeting was “Customer Engagement in the Virtual World (Lessons Learned from 2020)”. The post Episode 35: Customer Engagement in the Virtual World appeared first on SOAR Performance Group. At […].

Sales Leadership 52

Sales Leadership Leadership Meetings Sales 52

SOAR Performance Group

JULY 21, 2023

In 2023, Customer Success Managers are stuck between the often opposing priorities of customers and companies. Customers are scrutinizing budget, spend and value more than ever, while companies are […] The post 4 Keys to Equip CSMs to Succeed appeared first on SOAR Performance Group.

Customer Success 52

Customer Success Management Value Selling Sales Leadership 52

KAMCast

JANUARY 7, 2021

In this episode David speaks to Jermaine Edwards, a serial entrepreneur and co-founder of The Irreplaceable Advisory Group and a Key Customer Growth Specialist. FIND OUT MORE ABOUT MY GUEST: JERMAINE EDWARDS Jermaine is a serial entrepreneur, co-founder of The Irreplaceable Advisory Group and a Key Customer Growth Specialist.

Suppliers 52

Suppliers Sales Leadership Leadership Client Relationships 52

Brooks Group

JULY 27, 2022

At The Brooks Group, we teach a six-step sales methodology, and constantly find that when salespeople follow the six steps — in order and at the same pace as their customers — success rates go way up. We also know that sales leaders who ensure a process is in place and coach to that process, have a more successful sales team.

Supply Chain 75

Supply Chain Sales Sales Training Negotiation 75

ProlifIQ

FEBRUARY 27, 2023

A survey conducted by the ABM Leadership Alliance found that companies using a key account management approach generate up to 208% more revenue from their most valuable accounts compared to companies without a KAM program. Which is precisely the job of a sales VP or manager.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

SmartKarrot

APRIL 11, 2022

Role: VP of Customer Success, Americas. As a VP of Customer Success, you will be responsible for a rapidly growing Customer Success team of 45+. Improve customer retention metrics (adoption, retention, engagement). Role: Head of Customer Success. Role: Senior Customer Success Manager.

Customer Success 3

Customer Success Onboarding Client Onboarding Strategic Thinking 3

Openview

MAY 11, 2018

The building blocks of developing a great sales team have not changed – recruiting, interviewing, hiring, training and development. However, the nuances within each discipline have modernized, requiring sales leadership playbooks to be updated. Here are 3 ways fast-growing startups build sales teams differently.

Artificial Intelligence 90

Artificial Intelligence Onboarding Sales Profitability 90

SmartKarrot

MARCH 14, 2022

Role: Vice President Customer Success – AI Software Location: New York, NY, US (On-site) Organization: BD Strategy Partners As a Vice President of Customer Success, you will evaluate and where appropriate, implement improvements to CS/AM workflow processes. Coach and develop team members with a hands-on approach.

Customer Success 3

Customer Success Client Onboarding Onboarding Government 3

SmartKarrot

FEBRUARY 24, 2022

Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Build Instrumentl’s Customer Success playbook to drive net retention.

Customer Success 3

Customer Success Prioritization Leadership Innovation 3

Insightly

DECEMBER 2, 2021

If your company is using account-based marketing, the buy-in of sales and marketing is crucial. ABM campaigns require sales results, account management expertise, agile digital marketing, and creative thinking. If your marketing and sales teams aren’t on the same page, your ABM campaign will struggle—or fail outright. .

Marketing 98

Marketing Sales CRM Sales Management 98

Insightly

DECEMBER 2, 2021

If your company is using account-based marketing, the buy-in of sales and marketing is crucial. ABM campaigns require sales results, account management expertise, agile digital marketing, and creative thinking. If your marketing and sales teams aren’t on the same page, your ABM campaign will struggle—or fail outright. .

Marketing 95

Marketing Sales CRM Sales Management 95

Hubspot Sales

DECEMBER 6, 2022

With larger and more complex deals, your organization might be too short-staffed to help a customer successfully onboard. If you sell a product, that could lead to lengthy implementations and custom integrations. If you sell a service, you may need adjacent services or software to facilitate the customer's success.

Onboarding 107

Onboarding Decision-making Organization CRM 107

KAMCast

OCTOBER 13, 2021

KILLER QUESTIONS SEGMENT In each episode we ask you, our listener, a killer question that is designed to get you reflecting on your business, your KAM Culture and where changes in thinking and behaviour could lead to increased customer success.

Sales Environment 40

Sales Environment B2B Key Account Management Healthcare 40

Miller Heiman Group

SEPTEMBER 16, 2019

Instead, sales must drive the process, under the leadership of the CRO, with sales enablement, sales operations, HR and other departments all playing a part. To achieve an effective talent strategy, the CRO and sales leadership need to coordinate anyone invested in sales talent in following these eight components.

Onboarding 50

Onboarding Sales Government Leadership 50

Miller Heiman Group

JULY 8, 2019

Last year, the average sales organization saw revenue attainment of 101%, according to CSO Insights, the research division of Miller Heiman Group. While that seems like good news, it’s a lagging indicator—and looking backward, rather than forward, won’t help sales leadership see their future.

Sales Management 82

Sales Management Management Sales Sales Training 82