Zendesk

AUGUST 1, 2022

Whether it’s growing customer expectations, labor shortages, digital transformations, or market uncertainty, sales professionals are facing more pressure than ever. The digital transformation of the sales process means businesses are investing in more tools and technologies for their sales reps. As one U.S.

Digital Transformation 52

Digital Transformation CRM Sales Retail 52

QYMATIX

APRIL 19, 2022

Key Performance Indicators (KPIs) are also used to manage companies in the retail and wholesale sectors. KPIs also help retailers and wholesalers to analyse and monitor essential processes. For B2B retailers, it is vital to detect deviations at an early stage and to react to adverse developments in good time.

Artificial Intelligence 52

Artificial Intelligence Retail Procurement B2B 52

Freshworks

JUNE 21, 2021

The accelerated digital transformation we saw in 2020 has forced businesses to embrace and invest in omnichannel capabilities more than ever before. Organisations have been talking about omnichannel for years. As we all know, new channels and touch points emerge but old ones don’t disappear. Channel gaps.

Digital Transformation 70

Digital Transformation Customer Experience Retail Decision-making 70

Luminas Strategy

NOVEMBER 28, 2022

Microsoft CEO Satya Nadella said as much when he told investors, “We’ve seen two years’ worth of digital transformation in two months.” The company moved decisively through global panic: between March and June 2020 alone, it made five acquisitions to expand its cloud computing empire. So, should some supply chains be shorter?

Innovation 52

Innovation Supply Chain Suppliers Digital Transformation 52

Zendesk

NOVEMBER 4, 2021

“I think we were one of the very first organizations to make the decision that all of our sales were going to be one hundred percent remote indefinitely,” says Monica Telles, Vice President of Zendesk Sell. What is digital business transformation? Why is digital transformation still essential?

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

QYMATIX

OCTOBER 19, 2021

Sales today – Digitalization drives sales forward – faster. Any swift question such as: “with which customers did we make the highest margin in the last six months?” Digitalization drives sales forward - faster. Digitalization drives sales forward - faster. Fifty years on, digital sales will be highly profitable.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

Arpedio

JUNE 2, 2022

Its designs are sold through leading retailers worldwide, its own webshop, as well as to office spaces, hotels and restaurants. The lack of information and collaboration made GUBI extremely vulnerable to employee churn, and made it difficult to create accurate forecasts as decisions were largely based on gut feeling rather than actual data.

Stakeholders 52

Stakeholders Account Planning Account Management B2B 52

SBI

SEPTEMBER 18, 2018

With sophisticated, AI-driven features and automation that supports each phase of the buying process, the Bigtincan Hub makes it easier for sales reps to leverage customer data, interaction history and existing organizational content to fuel meeting preparation, ensure more productive customer interactions and prioritize deals more efficiently.

Digital Transformation 53

Digital Transformation Energy and Utilities Onboarding Retail 53

QYMATIX

OCTOBER 19, 2021

Sales today – Digitalization drives sales forward – faster. Any swift question such as: “with which customers did we make the highest margin in the last six months?” bctt tweet=”Digitalization drives sales forward – faster.”]. Like most disruptions, digital sales are getting off to a shaky start.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

Showpad

FEBRUARY 28, 2018

Now, B2B buyers conduct a majority of their research online and often are close to a decision before ever even contacting a sales representative. What was once a luxury e-commerce experience is now an everyday retail expectation. The new age of B2B selling. It goes without saying that Amazon has changed the way people shop.

B2B 40

B2B Artificial Intelligence Value Proposition Digital Transformation 40

Planview

DECEMBER 16, 2022

With the holiday season in full swing and a global recession predicted sometime in the new year, banks remain committed to investing in modernized technology through digital banking transformation efforts vs. traditional cost-cutting routes. “Retail banking customers are expecting more from their banks. Santander UK.

Banking 59

Banking Digital Transformation Artificial Intelligence Financial Services 59

Account Management Skills

MAY 25, 2021

So we do creative, digital, web, and video. And yeah, so certainly in the last year and a half, we’ve had a really heavy focus on digital and digital transformation. Given the kind of the current circumstances that are unfortunately still ongoing and you know, digital marketing has been a real big boom.

Account Management 52

Account Management Management Digital Transformation Digitalization 52

Tidio

FEBRUARY 26, 2021

For one, it has significantly accelerated the process of digital transformation. This leads us to several burning questions, though: What is it specifically that makes an online shopping experience positive? Poor visuals and slow websites make a negative customer experience for young shoppers. Did they succeed?

Customer Experience 145

Customer Experience eCommerce Advertising Digitalization 145

SmartKarrot

DECEMBER 5, 2022

The standard definition of Augmented Intelligence explains it as a design pattern of a partnership between humans and artificial intelligence with humans at the center of decision-making. This partnership is meant to enhance cognitive performance, including learning, decision-making, and having new experiences.

Account Management 19

Account Management Customer Success Artificial Intelligence Management 19