Service Excellence Partners

MARCH 12, 2017

Electric utility companies promoting power conservation programs discovered that simply informing consumers of their electricity usage relative to their neighbors lowered overall consumption. The mailers typically also include a list of recommendations for conserving energy. Why does this work? Surprisingly, this simple trick works.

Energy and Utilities 52

Energy and Utilities Government Decision-making Customer Success 52

Help Scout

JULY 15, 2021

It makes sense; frontline educators are incredibly important and often underappreciated. In order for frontline educators to do their jobs successfully, they need access to things like books, software, and various other supplies. Anytime you’re considering a new tool, make sure you list out the different privacy features you need.

Energy and Utilities 113

Energy and Utilities Prioritization Decision-making Stakeholders 113

Brooks Group

JULY 11, 2022

By its very nature, virtual selling removes the personal connection that is important to building relationships and making sales. It can be harder to build rapport and trust when you’re not meeting in person. It’s about being able to convince someone to make a purchase, sign a contract, or agree to something.

Virtual Selling 52

Virtual Selling e-Learning Sales Training Sales 52

Zendesk

MAY 17, 2022

When you collect CSAT scores, you give buyers the opportunity to voice their opinions, making them feel heard. If you’re looking to become a customer-centric business, it’s important to understand how CSAT helps make that happen. CES makes it easy to spot weaknesses during support interactions or within a product. Here’s why.

Computers and Electronics 98

Computers and Electronics Insurance Retail e-Learning 98

PandaDoc

OCTOBER 3, 2023

There are significant reasons why today’s fast-changing sales environment is making your job more difficult, including skyrocketing buyer expectations forcing sales reps to become trusted advisors, a switch from reactive adaptation to proactive prediction strategy, and widespread adoption of low-performing yet less risky sales techniques.

Artificial Intelligence 52

Artificial Intelligence Sales CRM e-Learning 52

Hubspot Sales

OCTOBER 5, 2017

In this growing sales landscape, we’ll outline the various processes and key strategies for prospecting -- the phase of selling that often consumes the most time and energy (and is the most crucial to get right). Decision-maker: The person in charge of making a final decision on the sale. Goal: Schedule next meeting.

Sales 144

Sales Decision-making Prioritization Media 144

SBI

SEPTEMBER 18, 2018

With sophisticated, AI-driven features and automation that supports each phase of the buying process, the Bigtincan Hub makes it easier for sales reps to leverage customer data, interaction history and existing organizational content to fuel meeting preparation, ensure more productive customer interactions and prioritize deals more efficiently.

Digital Transformation 53

Digital Transformation Energy and Utilities Onboarding Retail 53

Tenfold

OCTOBER 10, 2017

In fact, Badgeville, one of today’s leading enterprise gamification software companies, started operating in 2010. Jared Haleck of InsideSales.com restates an often-used reason why sales gamification works: “Sales reps are competitive by nature, but too often that competitive energy doesn’t get utilized on the sales floor.

Energy and Utilities 40

Energy and Utilities CRM Sales Software 40

SmartKarrot

SEPTEMBER 28, 2023

The ever increasing competition in the business setting calls for entrepreneurs to find strategies they can use to make sure their brands stay ahead of their rivals. However, small businesses often have reservations when it comes to adopting new technologies, such as process management software.

Small Business 10

Small Business Management Energy and Utilities Software 10

SmartKarrot

SEPTEMBER 1, 2022

The contract negotiation is the last of several challenges you must clear up, including introductions, calls, meetings, follow-up emails, and demonstrations. It is challenging and labor-intensive to develop a product that meets all the requirements of an enterprise organization. What makes enterprise clients different? .

Suppliers 10

Suppliers Insurance Energy and Utilities B2B 10

Insightly

JUNE 27, 2023

The energy in the room was palpable. Using a spreadsheet (like Google Sheets or Excel), using financial software, or using a basic CRM system are all inexpensive options, with spreadsheet CRMs being the most popular. Can spreadsheet software be a CRM? Is a spreadsheet CRM is a good solution for your small business?

CRM 52

CRM Small Business Energy and Utilities Software 52

Planview

SEPTEMBER 14, 2023

But as companies have adopted more standalone tools for nearly every business activity imaginable, their ecosystems have become saturated with apps and software. 1 A comprehensive, centralized platform of technologies managed by IT helps ensure uptime, cost controls, improved utilization, and effective governance.

Energy and Utilities 52

Energy and Utilities Government Decision-making Facilitation 52

ClearPoint Strategy

NOVEMBER 2, 2021

Your company-wide strategy is in place, but entirely ineffective—and you have a hunch that using a strategic planning model (and strategy software ) will make a big difference. There are many ways you can create a Balanced Scorecard, including using a program like Excel , Google Sheets, or PowerPoint or using reporting software.

Stakeholders 145

Stakeholders Software Software Organization 145

Hubspot Sales

AUGUST 21, 2023

To make the process easier to navigate, I’m going to walk you through everything you need to know to build a killer go-to-market strategy in this article. According to Gartner, the typical buying group for a complex B2B solution involves six to 10 decision-makers. These people make up what is called the "buying center."

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

Apptivo

MARCH 24, 2023

” This statement rings true in today’s highly competitive business landscape, where customer satisfaction can make or break a company. Therefore, it is crucial to take action, adopt a personalized approach, and leverage a help desk software to deliver an exceptional customer experience.

Energy and Utilities 59

Energy and Utilities Prioritization Media Communication 59

ClearPoint Strategy

DECEMBER 14, 2020

Chapter 6: Using Software To Execute On Performance Management. If your leadership team meets to discuss company-wide strategy or performance on a regular basis, this conversation may, at some point, lead into a more detailed discussion of how each department links their own goals or projects to those at the organizational level.

Management 52

Management Decision-making Leadership Software 52

Hubspot Sales

NOVEMBER 7, 2023

Don't waste time and energy evaluating CRM systems and features you don't need. A CRM system is software that stores information on client and prospect interactions with employees. By organizing all lead and customer information in one place and automating data entry, CRM software makes it easy to run the sales process smoothly.

CRM 107

CRM Software Software Energy and Utilities 107