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Leadership Decision Making: My Head, My Gut or Both?

Aepiphanni

Leadership Decision Making delves into the practicality of gut-driven choices and the precision of data-driven strategies. Discover when to use each.

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5 Decision Support Tools for Strategic Decision Making

Flevy

Do people always follow a rational linear process to come to a decision? Studies have suggested that a combination of Decision Making Models are used by people to reach quality decisions. Strategic Decision Making is a complex process with a lot riding on those decisions. Case-based Decision Analysis.

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Decoding Strategic Decision-Making

AchieveIt

One of the most notable changes we’ve observed is how data has enabled us to tackle decision-making in a more evidence-based manner. Data-driven decision-making allows you to develop strategies that will positively impact your business and then make the best choices for those strategies.

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Making Difficult Decisions: Essential Steps for Leaders

Thoughtful Leader

Knowing how to make difficult decisions is a challenging part of leadership. When you're a leader, making difficult decisions is part of the job. Here are some examples that highlight the difficult decisions that you might need to make in your role: [.].

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5 Leadership Tools for Decision-Making and Prioritization

Customer Think

I originally wrote today’s post for CMSWire. It appeared on their site on September 12, 2022. As customer experience professionals, the work you do to identify improvement opportunities and other initiatives to design and deliver a better experience.

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Enhancing Data-Driven Decision Making for Contact Center Leaders

Customer Think

In the fast-paced world of contact centers, making informed decisions is crucial for success. Enhancing your data-driven decision-making skills is a must for contact center leaders. The post Enhancing Data-Driven Decision Making for Contact Center Leaders appeared first on Call Center Leadership Training.

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The Leadership Challenge

The Center for Sales Strategy

One of the main reasons leadership is challenging is because you are managing a fast-moving conveyor belt of decisions. One decision after another is rolling off the conveyor belt: Should I remove this non-performer even though I have two other open positions?