article thumbnail

Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

It’s market position as a full-service law firm for the financial services sector was also admired. Matheson niche Delegates felt that the firm had successfully conveyed its international reach by pursuing opportunities in a niche created by Brexit.

article thumbnail

Digital Transformation in Banking Case Study Roundup

Planview

As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses β€” including banks β€” have been forced to change and evolve with the times.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Enterprise Software in SaaS: How They Are Categorized / Sized in the Americas, EMEA and APAC?

SmartKarrot

Enterprise software in saas is a segment that can be incredibly challenging for many enterprises to navigate. There are vast product and size options available for enterprise software in categories, industries, and verticals, just to name a few. What is Software as a Service (SaaS)? Like what you are reading?

article thumbnail

Sales Tech Game Changers: @Bigtincan – How to Learn Faster, Sell Smarter, and Win More

SBI

Patrick: The Sales Enablement Society (SES) and Sirius Decisions service great resources to help define what sales enablement software is and what it can do for you. NANCY: WHY DO ORGANIZATIONS NEED TO CONSIDER AI-POWERED SALES ENABLEMENT PLATFORMS AS PART OF THEIR DIGITAL TRANSFORMATION STRATEGY?

article thumbnail

Kainos, Revenue Growth & Net Revenue Retention

Deep Insight

Net Revenue Retention is not yet a commonly-used financial term in business even though it is a well-known term in Software as a Service (SaaS) companies. Brendan joined the company as a trainee software engineer from Ulster University in 1989. Revenues at Kainos, excluding acquired companies (Β£m, 2015-2022).

article thumbnail

Conversational CX: The next big thing for the Next Normal

Freshworks

Well, that’s digital transformation on steroids. The post Conversational CX: The next big thing for the Next Normal appeared first on Thoughts on Refreshing Business Software. Pretty much known, wasn’t it? Upon receiving a login link in your inbox, you’re all set to explore Refresh 2020.).

article thumbnail

5 digital banking customer experience trends to consider for 2023

Zendesk

Customer experience (CX) in banking is how customers feel about every interaction with your financial service, at all stages of the customer lifecycle. Customers are eager for better online and mobile customer service Banks have typically been slow to digitally transform. What is customer experience in banking?

Banking 52