Strategic Account Management Association

FEBRUARY 2, 2021

By William Trail, Co-Founder, Opportunity State. If you have experienced the pain, humiliation and fear of having to tell your manager that you are not going to hit your “blood number,” your commit for the quarter, then I have news for you: It’s not your fault. You don’t have the technology to predict 90 days in advance which deals will be finalized in time.

Decision-making 987

Decision-making Account Management Management Suppliers 987

Hubspot Sales

FEBRUARY 2, 2021

Are you ever bothered by people overwhelming you with too much help? For instance, imagine you're at a department store, and the employee who greets you at the door doesn't just say "If you need help, let me know," and let you shop. Instead, they follow you around through every aisle, rattling off information about every article of clothing you look at, and constantly ask, "Do you need help now?".

Construction 134

Construction Sales Value Proposition B2B 134

Strategic Account Management Association

FEBRUARY 2, 2021

Jonathan Hughes, Partner, Vantage Partners, and David Chapnick, Partner, Vantage Partners. Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. Customer-facing teams need to continue to up their virtual game, even as they learn how to optimize a balance of virtual and in-person engagement.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

The Center for Sales Strategy

FEBRUARY 2, 2021

We just launched Season 2 of the Improving Sales Performance Series , which focuses on the data and analysis of the newly-released Media Sales Report. John Henley and Jim Hopes , managing partners at CSS, joined Matt Sunshine on the first episode of the season to discuss their key takeaways from the report, how sales management and leadership can use this data, and the feelings of the future and outlook of the media sales industry.

Media 100

Media Publishing Sales Leadership 100

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

CoSell

FEBRUARY 2, 2021

Curious what lies ahead for co-selling in 2021? We've scoured the news and selected the 7 critical trends for collaborative selling. All of the indicators from industry experts, news, and sales consultancies point to the ongoing reliance on collaborative selling. Not only do trends confirm that software will become more utilized, but teams will become more skilled in making the best use of technology.

Artificial Intelligence 75

Artificial Intelligence CRM Software Software 75

SBI Growth

FEBRUARY 2, 2021

Sales leaders are all inundated with a significant amount of data. The ability to draw insights from data (and act on these insights) is a key capability that separates winners from losers. Working with sales leaders across a wide range of.

Sales 59

Sales B2B Digitalization Marketing 59

Aepiphanni

FEBRUARY 2, 2021

Branding is no longer only a business marketing strategy. It has evolved over the decades into a personal strategy as well. In a nutshell, branding is how something or someone differentiates itself from other somethings or someones. For instance, for those of us over 50 will remember when the Kleenex company became quite well-known for its tissue products.

Leadership 45

Leadership Communication Marketing Management 45

Strategic Planning and Management Insights

FEBRUARY 2, 2021

Binna Kim is the Co-founder & President at Vested, a NYC-based communications agency that leads campaigns for companies at the intersection of finance, technology & innovation. With a background in marketing and communications for financial services, Binna and her co-founder set out to start Vested about 5 years ago. They wanted to lead something of their own that they were truly proud of, all while setting a good example as female entrepreneurs in the FinTech space, which hasn't always

Financial Services 40

Financial Services Finance Innovation Communication 40

SmartKarrot

FEBRUARY 2, 2021

When it comes to customer success career paths, customer success manager stands doubtlessly on the top. Recent past years have seen a sharp surge in this role making it one of the most sought-after positions in software industry. LinkedIn has reported it as the sixth fastest growing role with a year-on-year growth rate of 80%. With the rise of SaaS industry and most companies shifting their business model to subscription-based, the rise in customer success jobs is understandable.

Customer Success 8

Customer Success Marketing Management Software 8

Hubspot Sales

FEBRUARY 2, 2021

Have you ever been called sensitive? I certainly have, many times. As a personality trait, sensitivity can be a good thing — it can help us be more understanding and empathetic towards others. But when it comes to things like your teeth, or the buying habits of your customers, you’ll want to address sensitivity head-on. If even the slightest change in price causes your customers to go running towards your competitors, chances are you’re experiencing high price sensitivity.

Transportation 68

Transportation Onboarding Decision-making eCommerce 68

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

SmartKarrot

FEBRUARY 2, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Focal Systems As a Director of Customer Success, you will manage the timely and successful delivery of the solution, maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration, and represent the voice of the customer to the engineering and product teams.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

FEBRUARY 2, 2021

Businesses are constantly on the lookout to pull in ways to enhance their customer experience. Technology has indeed played a big role in shifting this experience to an automated journey over a manual one. That is when AI Customer Experience comes into the picture and steals the trophy. How does that benefit the company and what happens when it is not done right?

Customer Experience 8

Customer Experience Artificial Intelligence Insurance Customer Success 8