Nutshell

JANUARY 17, 2024

Provide social proof: Another benefit of customer reviews is that they offer social proof, allowing prospective customers to read what their peers have to say about a product or service. Improve customer service: Customer reviews often include descriptions of people’s experiences with your company. Loox Price: Starting at $9.99/month

Artificial Intelligence 71

Artificial Intelligence CRM Software Software 71

Hubspot Sales

MARCH 18, 2024

Welcome to “The Pipeline” — a weekly column from HubSpot, featuring actionable insight from real sales leaders. Point out that the better quality, more robust feature set, or greater support provide more than enough value to justify the higher cost. This week's installment comes from Arash Asli, CEO of Yocale.

Advertising 103

Advertising Sales Marketing 103

Nutshell

APRIL 3, 2024

With sales pipeline creation and management features, you have a visual view of where your current leads and clients are in their journey and what the next best action is for your sales team at any given moment. With a robust starter option plan and unique add-on options, Nutshell is built for service businesses looking to scale.

Software 71

Software Software CRM Acquisition 71

Nutshell

DECEMBER 22, 2023

SurveyMonkey for best overall Price: Free, or starting at $25/user/month Key features: Hundreds of question variations and survey types across templates 100+ app integrations and plug-ins AI and machine learning tools like SurveyMonkey Genius 2. Customizable template gallery Shareable forms that can also be embedded into websites 9.

CRM 126

CRM Software Software Internet 126

Hubspot Sales

DECEMBER 13, 2023

You'll provide a brief overview of your product or service and try to gain their interest. You’ll ask open-ended questions to understand their pain points and determine if your product or service is a good fit. Are there any specific features, services, or terms that are of particular importance to you?

Negotiation 96

Negotiation Telecommunications Sales Software 96

Nutshell

AUGUST 22, 2023

Let’s take a look at how CRMs are using AI, whether it’s worthwhile for your business to use AI in your CRM, and which CRMs are providing the best AI-powered features. An example is Nutshell’s timeline summarization feature , which summarizes the chronological record of your customer interactions to provide an actionable summary.

Artificial Intelligence 114

Artificial Intelligence CRM Management Decision-making 114

Nutshell

JANUARY 11, 2024

Email apps vs. email services What makes a great email client? Email apps vs. email services Before we go on, let’s quickly distinguish between email clients and email services. Services refer to the companies that run your email account, storing all your emails on their servers and transferring emails between accounts.

Marketing 71

Marketing CRM Digitalization Management 71

Nutshell

JANUARY 11, 2024

Email apps vs. email services What makes a great email client? Email apps vs. email services Before we go on, let’s quickly distinguish between email clients and email services. Services refer to the companies that run your email account, storing all your emails on their servers and transferring emails between accounts.

Marketing 71

Marketing CRM Digitalization Management 71

Hubspot Sales

SEPTEMBER 27, 2023

Excited about the potential of subscription-based offerings, you convince your team to launch a new subscription service. Customers are complaining about billing errors, experiencing delays in service activations, and struggling with subscription changes. Use analytics features to report on KPIs.

Management 81

Management Software Software Decision-making 81

Hubspot Sales

SEPTEMBER 8, 2023

With softphones, you can call a client, prospect, customer, or colleague from anywhere, as long as you have internet service, a microphone, and a speaker. Powered by VoIP (Voice Over Internet Protocol) technology , a softphone functions like a desk phone with additional features like call recording and voicemail transcription.

Internet 86

Internet Remote Working Software Software 86

Nutshell

MARCH 15, 2024

Lead nurturing is the process of building relationships with prospects who aren’t quite ready to purchase your product or service. Part of relationship-building is also educating the prospect on how your product or service can resolve their problems and improve their business.

CRM 71

CRM Software Software Communication 71

Nutshell

MAY 17, 2023

Copper offers a healthy range of CRM features, including a drag-and-drop board view, email templates, task automation, and a meeting scheduler. The drawbacks of the Copper CRM Despite Copper’s key features and benefits for G Suite users, there are some significant drawbacks. Copper CRM pricing : Copper’s pricing is another frustration.

CRM 119

CRM Sales Software Software 119

Nutshell

JANUARY 19, 2024

But when people buy from you, you need a way to bill people for your services and accept payments. Benefits of using an invoicing app Features to look for in a free invoicing app 7 best free invoicing apps PayPal Square Invoice Ninja Paymo Wave Invoicely Invoice Home What is invoice software? Keep reading to learn more!

Software 71

Software Software Sales Analytics Digitalization 71

Zendesk

FEBRUARY 6, 2024

Artificial intelligence has the potential to not only improve the customer experience but also drastically improve the admin and service operations experience. Our latest improvements have expanded the usability of this feature to larger businesses, which often have more complex workflows.

Artificial Intelligence 59

Artificial Intelligence Finance Prioritization Innovation 59

Brooks Group

APRIL 18, 2024

In a selling situation, a well-timed and well-delivered story can help the prospect visualize how your product or service will solve their challenge or make their life easier. When prospects remember the stories shared by the sales professional, they are more likely to recall the key points about the product or service being offered.

Sales 75

Sales Decision-making Sales Training Communication 75

Nutshell

MARCH 25, 2024

And you wouldn’t be alone—this is how many businesses introduce their clients to their products and services. Client onboarding is a structured procedure that includes a series of steps to welcome new customers and provide them with the information they need for success using your product or service. But there’s more to do.

Client Onboarding 127

Client Onboarding Onboarding Customer Experience CRM 127

Nutshell

APRIL 26, 2023

It’s about creating a lasting impression that will keep all your customers engaged with your products or services and coming back for more. With features like lead attribution in your CRM , your team can evaluate which channels bring in the most leads and adjust your marketing approach accordingly. Table of Contents What is CRM?

Marketing 171

Marketing CRM e-Learning Software 171

Hubspot Sales

OCTOBER 5, 2023

In this post, we’ll discuss the best social selling channels to use according to our recent data and the best features these channels have to offer. Best Social Selling Features The top social selling features among social media marketers are Instagram Shops , Facebook Shops , then Instagram Live Shopping tools.

Media 92

Media B2C Advertising B2B 92

Nutshell

APRIL 4, 2024

Table of Contents Features to look for in a meeting scheduler tool 10 best meeting scheduler apps for your business Nutshell Scheduler Calendly Doodle Sidekick Motion Google Calendar SimplyMeet.me One of the biggest features to look for is a good user experience, primarily when it comes to ease of use. Keep reading to learn more!

Meetings 71

Meetings CRM Software Software 71

Hubspot Sales

OCTOBER 10, 2023

Price: HubSpot charges a percentage of each transaction, so you only pay for the service when you use it. Zoho Source Zoho Subscriptions is a software that enables businesses to set up billing frequencies and cycles for their products or services. There are no setup fees, monthly fees, minimums, or hidden charges. Price: Free.

Software 106

Software Software Banking Value Proposition 106

Customer Think

JANUARY 14, 2024

Are your customer service staff spending too much time answering repetitive questions? Do you want to improve customer satisfaction and reduce your support team’s workload? Then, it’s time to consider implementing a knowledge base.

78

78

Insightly

FEBRUARY 12, 2024

It includes a data quadrant for the category where it shows an axis for innovation, leadership, service and challengers. The data shows that service experience, features, and capability are three areas where software users indicate that Insightly edges out Salesforce. The responses will be enlightening.

Software 52

Software Software CRM Small Business 52

Hubspot Sales

MARCH 27, 2023

You can also buy virtually anything online, including services. These services range from financial counseling to tarot readings. But, it's advantageous for businesses to sell services online, especially now, when a plethora of services can be offered virtually. How to Sell Services Online 1.

Media 117

Media e-Learning Onboarding Marketing 117

Apptivo

DECEMBER 15, 2023

What is customer service software? Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4. Important components of customer service software 5. The top features of customer support chat software 7. Types of Customer Service Software 10.

Software 52

Software Software Retail Media 52

Apptivo

DECEMBER 15, 2023

What is customer service software? Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4. Important components of customer service software 5. The top features of customer support chat software 7. Types of Customer Service Software 10.

Software 52

Software Software Retail Media 52

Nutshell

DECEMBER 8, 2023

Nutshell Price: Free in every Nutshell subscription (starting at $16/user/month) Notable features: Designed to be used on-to-go, during conversations, etc. Insightly Price: Starts at $29/user/month for 15 scans/month Notable features: Limit on number of scans—and the numbers are low: 15, 25, or 50/month depending on your plan.

CRM 123

CRM Sales Software Software 123

Freshworks

FEBRUARY 6, 2023

Increasingly, they’re questioning the value they get from their tech stack—particularly large-scale software solutions that are often loaded with features and services they never use. If enterprise leaders can find less costly, less complicated solutions that excel at just the features they need, that’s a win-win.

Software 98

Software Software Profitability Decision-making 98

Nutshell

MARCH 20, 2024

Benefits of lead generation software 10 best lead generation software How to choose lead generation software for your business Looking for an easy-to-use CRM with all the features you need to boost sales? Explore Nutshell’s Features What is lead generation software? Nutshell has what you’re looking for.

Software 77

Software Software CRM Management 77

Nutshell

MAY 26, 2023

That makes it an essential tool for any business, including professional services companies like yours. So, you may be asking, “Should I use a professional services-specific CRM or a general-purpose one?” Table of Contents What is a professional services-specific CRM? What is a professional services-specific CRM?

CRM 62

CRM Small Business Marketing Sales 62

Arpedio

FEBRUARY 22, 2024

As businesses strive to differentiate themselves and capture the attention of increasingly discerning consumers, traditional sales approaches centered solely on product features and pricing often fall short. What is a Value Selling Framework? This is where value selling shines.

Value Selling 52

Value Selling Value Proposition Negotiation Prioritization 52

Agile CRM

NOVEMBER 29, 2022

As technology advanced, email marketing tools evolved to include features such as segmentation, automation, and personalization. . These tools vary in features and pricing, but they all offer the ability to create and send effective emails that can help increase engagement and drive sales. Benefits of email marketing tools.

Marketing 98

Marketing Media Software Software 98

Zendesk

JULY 12, 2023

That said, hospitality brands continue to face challenges that impact their ability to consistently deliver a high level of service to their guests, including: Labor shortages: Like most industries, hospitality companies struggle to maintain staffing levels to pre-pandemic levels, including customer service and guest service staff.

Supply Chain 93

Supply Chain Digital Transformation Innovation Management 93

Nutshell

APRIL 4, 2024

Table of Contents Features to look for in a meeting scheduler tool 10 best meeting scheduler apps for your business Nutshell Scheduler Calendly Doodle Sidekick Motion Google Calendar SimplyMeet.me One of the biggest features to look for is a good user experience, primarily when it comes to ease of use. Keep reading to learn more!

Meetings 62

Meetings CRM Software Software 62

Insightly

JANUARY 26, 2024

Salesforce, HubSpot, and Insightly are three prominent customer relationship management (CRM) platforms, each offering unique features and functionalities tailored to diverse business needs. Businesses finding themselves choosing between the three will have some research to do, since all three have extensive features and benefits.

CRM 52

CRM Artificial Intelligence Decision-making Marketing 52

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Arpedio

FEBRUARY 20, 2024

Upselling is a sales technique where a seller encourages a customer to purchase a more expensive or upgraded version of a product or service, or to add additional features or accessories to their existing purchase. This could include premium versions of software, larger sizes of products, or higher-level service packages.

Telecommunications 40

Telecommunications Value Proposition Retail Software 40

Zendesk

NOVEMBER 9, 2023

In fact, two-thirds of consumers believe that generative AI will soon become an important part of their service experiences. When applied to customer service, generative AI can improve personalization efforts, reduce resolution times, or even create more conversational experiences between customers and bots.

Customer Experience 52

Customer Experience Retail Innovation Meetings 52