Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. It should be essential reading for anyone in a L&D, HR, training or coaching role.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

Account Manager Tips

AUGUST 14, 2022

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. It's not an easy job, and you need many different skills to do it well. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Table Of Contents.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

SEPTEMBER 29, 2023

The September PM Forum workshop on “ Professional and Practical Skills for Marketing and Business Development (M&BD) Assistants” was attended by 18 delegates from legal, accountancy, consultancy and actuarial firms. Differentiation is a critical aspect of professional services marketing and is no different in personal brands.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Arpedio

DECEMBER 15, 2023

Account management is a crucial component of any successful business. This involves identifying their needs, communicating effectively, and providing value through customized solutions. At its core, account management is all about ensuring customer satisfaction and driving business growth through effective client management.

Account Management 52

Account Management Management Client Relationships Negotiation 52

Mike Kunkle

AUGUST 8, 2023

These architects of growth are tasked with navigating complex market dynamics, driving revenue streams, and fostering a culture of success. However, achieving the highest levels of growth remains a challenge for many. This is a definite growth killer. Establish customer advisory boards and sales advisory boards.

Sales 188

Sales Prioritization Innovation Leadership 188

Upland

JULY 3, 2023

By leveraging the power of ChatGPT alongside established sales platforms like Altify, however, organizations can unlock new opportunities to drive revenue growth and build stronger customer relationships. Additionally, ChatGPT’s data training is limited to 2021, and as such doesn’t have access to real-time data.

Facilitation 195

Facilitation Customer Success Innovation Customer Experience 195

Mike Kunkle

NOVEMBER 23, 2023

Despite a hodge-podge of definitions in the market, we know that sales enablement is the act of providing sales reps with the knowledge, skills, and resources they need to achieve the highest-possible levels of sales effectiveness and to achieve organizational goals. About a year later, the downsizing began.

Sales 258

Sales Finance Decision-making Profitability 258

Red Star Kim

JANUARY 28, 2024

We welcomed delegates from legal, accountancy and financial services firms. Particularly the role of leaders driving and embedding successful change. A key part of successful change management is engaging with employees Change management and Employee engagement (kimtasso.com). Leading change We considered how to lead change.

Emotional Intelligence 130

Emotional Intelligence Leadership Management Facilitation 130

Zendesk

JANUARY 18, 2024

The Zendesk Agents of Change program partners with nonprofit organizations that offer workforce development training and upskilling services to historically marginalized or underrepresented adult communities. Agents of Change was launched in 2021 by the Zendesk Tech for Good team.

Digitalization 78

Digitalization Organization Marketing Software 78

Mike Kunkle

AUGUST 30, 2023

This applies to the enablement profession as a whole, regardless of name – Sales Enablement, Revenue Enablement, Buying Enablement, Performance Consulting, or even Sales Training and our Sales Operations and Revenue Operations partners. At the same time, a unique set of challenges complicates this mission.

Leadership 262

Leadership Stakeholders Decision-making Sales Training 262

Arpedio

FEBRUARY 14, 2024

Welcome to our comprehensive guide on achieving sales excellence and driving business growth. In today’s competitive business landscape, sales performance and effectiveness are crucial to the success of any organization. It includes metrics such as revenue generated, number of deals closed, and customer acquisition.

Business Growth 52

Business Growth Sales Sales Training Decision-making 52

Red Star Kim

JUNE 7, 2023

I was delighted to return to Dublin to lead an in person training workshop for PM Forum Ireland on “ Being more strategic” with delegates from law, accountancy and consultancy firms. Furthermore, many large, complex firms had different strategies at both sector and service levels without a unifying firm strategy.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

Brooks Group

SEPTEMBER 14, 2023

Why Is Sales Coaching Important for Revenue Growth? Sales coaching gives sales professionals the mentoring they need to resolve critical skills competency gaps and be more productive. One-on-one coaching is an essential way to supplement group training sessions, with topics that are tailored for each individual.

Sales 91

Sales Sales Training Sales Management Onboarding 91

Brooks Group

MARCH 6, 2024

It encompasses various aspects of the sales process, including lead generation, prospecting, qualifying, presenting solutions, overcoming objections, negotiating terms, closing deals, and ultimately retaining customers for repeat business. Sales effectiveness also corresponds with the return your organization gets from its sales investment.

Organization 84

Organization Account Management Sales Sales Training 84

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Sales Training 98

Sales Training Management e-Learning Construction 98

Red Star Kim

JUNE 15, 2023

We covered a lot of material in modules on: Understand (context, aims and strategy), Plan (processes, data and systems) and Implement (activities, skills and motivation). profit, growth and core legal services) How can Nexl help law firms execute their Strategic Account initiatives? (no-data-entry Why do law firms needs SAM?

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

MAY 22, 2023

I’m often asked to provide training in conversation skills. Whether it’s for confident or commercial conversations as part of the networking skills toolkit or part of a relationship building or sales conversations. First, it looks at the way leaders communicate with their people and help shape organizational culture.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Arpedio

MARCH 26, 2024

In today’s competitive business landscape, the role of pre-sales strategy in driving business success cannot be overstated. It serves as the foundation for establishing strong customer relationships, understanding market dynamics, and ultimately closing deals that drive revenue growth. What is a Pre-Sales Strategy?

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Account Manager Tips

MAY 25, 2021

Strategic Customer Alliances. In other words, spend more of your time and resources on the clients with the best growth potential. More resources and attention on the needs of existing customers changed client relationships. More resources and attention on the needs of existing customers changed client relationships.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Mike Kunkle

FEBRUARY 5, 2023

The seller side can actually align to the larger customer lifecycle with the “sales process” or Opportunity Management aligning with the buying process or purchase pursuit. The map is a guide while driving requires attention, situational fluency, and skill. It’s how your sellers sell.

B2B 198

B2B Sales Decision-making Negotiation 198

Arpedio

JANUARY 3, 2024

When it comes to improving your sales team’s performance, there are two primary approaches: sales coaching and sales training. In this section, we will explore the key differences between sales coaching and sales training. Key Takeaways Sales coaching and sales training are two distinct approaches to improving sales performance.

Sales Training 52

Sales Training Sales Organization Meetings 52

Arpedio

FEBRUARY 14, 2024

​In the world of business, there are numerous roles and functions that contribute to the overall success of a company. Defining Account Management and Sales Roles ​In the business world, there are various roles and responsibilities that contribute to the success of a company.

Account Management 52

Account Management Management Sales Client Relationships 52

Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. Addressing these challenges is crucial for business success. Their role is multifaceted, involving elements of sales, customer service, and strategic planning.

Account Management 52

Account Management Management Client Relationships Communication 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. Ready to increase customer lifetime value? Try ARPEDIO's Account-Based Selling Platform! You won't regret it!

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

ACT

SEPTEMBER 19, 2023

In increasingly competitive market conditions , focusing on growth is the only way small businesses can survive and thrive in the long run. When you grow your team, acquire new assets, or invest in better tools and systems, you can face business challenges like reduced profitability, employee demotivation, and inefficient customer support.

Business Growth 52

Business Growth Management Small Business CRM 52

Red Star Kim

DECEMBER 5, 2023

The firm’s culture, business development processes, adoption by fee-earners and support staff and the quality of the data are key success factors. A variety of specialist (to professional services) and mainstream CRM systems were explored. Many reflected that it is rarely the system that is at fault if there are issues.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Brooks Group

JUNE 26, 2023

More than ever, sales professionals need sales training programs that can help them keep pace with the demands of the modern sales process. Sales training pays off in many ways. A recent study by Accenture found that every dollar spent on training got a $4.53 What is Sales Training? return, generating an ROI of 353%.

Sales Training 52

Sales Training Sales Onboarding Profitability 52

Brooks Group

NOVEMBER 8, 2023

WATCH ON DEMAND: Building a Successful Sales Strategy for 2024 Here are four steps for building the right sales strategy. Increase revenue Grow new business Improve margins Retain customers Enhance customer experience. Growth means retaining existing customers and breaking into new channels.

Supply Chain 73

Supply Chain Sales Sales Training Organization 73

Red Star Kim

FEBRUARY 14, 2023

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

Hubspot Sales

JANUARY 9, 2024

The skills you learn on the job may also help you climb the sales career ladder. Keep reading to learn 20 D2D sales tips that can fast-track your growth. Door-to-door (D2D) sales involves knocking on people’s doors to advertise or sell products/services. But that’s not all. Table of Contents What is door-to-door sales?

Sales 98

Sales Decision-making Meetings Insurance 98

Brooks Group

NOVEMBER 29, 2023

This is especially true when your job is to be a visible ambassador for a company and its products or services. Today, you’ll see far more transactors of products and services adopt terms like account, client, partner, and relationship manager for their job title than the overt “sales representative.”

Sales Training 52

Sales Training Account Growth Client Relationships Account Management 52

Hubspot Sales

APRIL 27, 2023

The SaaS (Software-as-a-Service) business model is one of the fastest-growing of the last decade. With this growth comes tons of new job opportunities for salespeople looking to get into the tech industry. This booming sector can offer sales professionals huge growth opportunities, financially and professionally. occupations.

Sales 102

Sales Account Management Communication Sales Management 102

Red Star Kim

JULY 22, 2022

I like to review recent books with a view to offering recommendations to those people who attend my training workshops. It isn’t specifically designed for professional service firms though. Mastery mindset (refines existing skills, learns new skills, speaks at events and is in high demand). Part One – Build your strategy.

Digitalization 130

Digitalization Marketing Construction Publishing 130

Brooks Group

MARCH 6, 2023

Technical Sales Manager Skills The sales manager plays an important role in any organization. Besides having soft skills, communication skills, and other common skills to boost sales performance, some technical skills are required for consistent success. Customer Satisfaction 10.7%

Sales Management 52

Sales Management Management Suppliers Sales 52

Mike Kunkle

JULY 4, 2022

Disclaimer: Before I continue, I want to disclaim that while I try to mention other initiatives throughout, I will talk a lot about training in this post, using it as an example. This makes your FLSMs a great source of content, customization advice, feedback, and training program (or other enablement initiative) reality checks.

Sales Management 130

Sales Management Management Sales Sales Training 130

Flevy

FEBRUARY 26, 2024

This strategic pivot is essential for enhancing competitiveness, improving customer experience, and fostering innovation. By leveraging these KPIs, organizations can navigate the Digital Transformation landscape with greater confidence and achieve sustained success in the digital age.

Digital Transformation 52

Digital Transformation Digitalization Management Innovation 52