The Center for Sales Strategy

AUGUST 10, 2021

Client retention is and will always be pivotal for the success of businesses. In fact, client retention is a true measure of the experiences an organization delivers to its clients. Based on these experiences, clients or customers decide if they want to continue business with a given firm or not.

Profitability 121

Profitability Organization Account Growth 121

Account Manager Tips

JUNE 29, 2021

How a capture strategy helps avoid competitive bidding Is your client due for renewal? Avoid a bidding war and follow these 10 capture strategy tips to keep your client long before they think of going to RFP. Add value on a regular basis and show your client the benefits of your partnership well in advance of the renewal.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Hubspot Sales

JANUARY 24, 2018

Client Gift Ideas. Better Swag. Customer retention is crucial to sustainable company growth. Don’t overdo it: If your client pays $200 a year for your product/service and you send them a $300 coffee maker -- that’s overdoing it. Think outside the holidays: Don’t relegate gifts to the holiday season.

e-Learning 141

e-Learning Software Software Communication 141

ClearPoint Strategy

JUNE 9, 2021

Many organizations have failed at trying to get everyone on the same page and agree to the details of a plan—more often than not, their efforts proved to be both ineffective and time consuming. Something had to be done. Albert Humphrey of the Stanford Research Institute determined in the 1960s to identify why corporate planning consistently failed.

Finance 98

Finance Leadership Organization Decision-making 98

Account Management Skills

MARCH 6, 2023

I believe it’s pretty game-changing for account managers to help them communicate on a much more deeper level with their clients. I believe it’s pretty game-changing for account managers to help them communicate on a much more deeper level with their clients. Soumya is the co-founder and COO at Poised.

Account Management 52

Account Management Communication Management Meetings 52

ClearPoint Strategy

DECEMBER 17, 2020

Do you have an exceptionally high employee retention rate? A SWOT analysis is a high-level strategic planning model that helps organizations identify where they’re doing well and where they can improve, both from an internal and external perspective. It is an acronym for “ S trengths, W eaknesses, O pportunities, and T hreats.”

Brainstorming 52

Brainstorming Leadership Government Decision-making 52

Red Star Kim

FEBRUARY 28, 2023

This post summarises some of the key themes emerging from the recent online MBL “How to manage and grow your private client practice” full day session . Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI. Effectively, it extends recruitment reach (and retention) in terms of potential talent.

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130