SmartKarrot

JUNE 11, 2021

Develop relationships with C-Suite, EVP, and SVP stakeholders at the financial institution customers. Manage adoption across all stakeholders for Measured products and services. Provide and interpret marketing performance reviews for clients. Help manage upsell processes and procedures. Be seen as a product-minded leader.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

Showpad

OCTOBER 9, 2020

Showpad just hosted the world’s largest sales enablement conference. This post will recap TRANSFORM 2020 keynotes, breakouts and sessions and give you some new ideas about sales enablement you can put into practice right now. On the other hand, sales could also be ineffectively prepped and unable to articulate unique value.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

SmartKarrot

JULY 6, 2021

Role: Director, Customer Success Location: New York, NY, US Organization: Ogury As a Director of Customer Success, you will lead a team of CSMs & coach them across the full sales cycle, maximizing their customer service, performance, and revenue opportunities. Supporting the field-based new business sales team.

Customer Success 10

Customer Success Insurance Onboarding Partnership Management 10

SmartKarrot

JUNE 2, 2021

Collaborate closely with the Sales team to ensure effective project handoffs for new accounts. Coach team to achieve company and business unit goals and objectives, while supporting its vision and values, conducting and completing performance reviews in alignment with corporate strategy.

Customer Success 10

Customer Success Onboarding Performance Review Facilitation 10

SmartKarrot

NOVEMBER 20, 2020

Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization. Partnering closely with our sales teams to retain and grow customer accounts, and to engage with leaders at customer organizations to define goals and leverage our products and services to achieve them.

Customer Success 10

Customer Success Government Performance Review Stakeholders 10

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Maintain Pinnacle and PinnacleTech values of excellence, impact, growth, and innovation.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3

Agile CRM

DECEMBER 23, 2022

Strong Reporting: Paycor’s reporting tools are made to give you up-to-the-minute information and insights on employee performance, review processes, and workforce makeup. This would make it simpler to track results and progress, as well as to keep an eye on the overall performance of the hiring campaign.

Software 52

Software Software Onboarding Food and Beverage 52

Help Scout

JANUARY 13, 2019

Of course, you know that your higher-ups will turn to you to get a handle on user sentiment during a company crisis or will want to check in on your KPIs as the end-of-year performance review season looms, but when do you organically get a chance to show off to the whole company what support has accomplished? Likely not very often.

Communication 40

Communication Leadership Meetings Decision-making 40