article thumbnail

The Kraljic Matrix

Flevy

The procurement function in most organizations deserves more attention than it gets. Most executives associated with procurement lack the competencies and perspectives required to identify gaps and effectively manage the function. The Kraljic Matrix presents an objective methodology to identify supply bottlenecks, threats, and flaws.

article thumbnail

9 Unexpected Reasons Why Key Account Management is Important

Account Manager Tips

Importance of key account management Existing business is cheaper and more profitable than new business. Account growth, renewals and advocacy are difficult for indirect suppliers because procurement focus on spend management. Pass it on. Click to Tweet. But (and it's a big but). The answer? Key account management to the rescue!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How Project N95 streamlined its volunteer-staffed support using Zendesk

Zendesk

As we enter year two of “life after coronavirus,” procuring proper personal protective equipment (PPE) can be just as difficult as it was in the early days of the pandemic. While most hospitals have a good supply, it can still be tough for small health care facilities and regular citizens to pick up a cache of affordable, high-quality PPE.

article thumbnail

Value chain analysis how-to: Definition, examples, and guide

Zendesk

Value chain analysis lets you pinpoint the costs and values of every aspect of your business so that you can put your best foot forward and increase your profit margin. When you know exactly where to make cuts or increase investments, you have the power to revitalize your supply and sales chains for maximum benefit.

article thumbnail

Current Challenges in B2B Wholesale

QYMATIX

Between supplier price pressure, supply chain problems and customer anger: Why wholesalers win with value-based customer management. Which customers can order quantities be reduced in view of the supply chain problems and which are better off not in the interests of the company itself? This has consequences.

B2B 40
article thumbnail

ERP and CRM: Differences and Benefits

Apptivo

Both ERP and CRM help increase an organization’s profitability. Where they differ is in their approach to increasing profitability. Supply chain management. For instance, for the manufacturing industry, ERPs help with material procurement. How does ERP benefit companies?

CRM 52
article thumbnail

Selling to the C-Suite: Strategies for Reaching Executive Decision Makers

Brooks Group

How much impact does your product or service have on your customers’ profitability, revenue, or cash flow? Senior decision maker titles also vary by industry. Is your product or service an operational component that relates to day-to-day activities of your prospect?