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Enhancing your soft skills in 2023?

Red Star Kim

Change management 20 insights on change management processes and communication (kimtasso.com). Change management 20 insights on change management processes and communication (kimtasso.com). Coaching Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). kimtasso.com).

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. I’ve reviewed several books on selling (see the list below) and this one is different as, rather than focusing on the stages in the sales process, it provides pragmatic tips to help. Each page is packed with insights and ideas.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

This post summarises the key themes discussed, provides an additional learning resource for the delegates and includes further information – as promised – to some of the questions posed by delegates. Private client management and marketing: Business plans, recruitment, assessments and automation. kimtasso.com).

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Referrer Management – Capacity and Capability

Red Star Kim

This post adds to the learning resources from the session. Expectations and business goals The business case for devoting resources to this time-intensive activity has to be clear and compelling. We considered a few sales processes and RAIN (from Insight Selling – which is similar to Challenger selling) was appreciated.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. This article supplements the learning resources from the session.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

Being easy to read, short and jargon-free The Strategy Book (FT Publishing, 2012) is a considerable achievement bearing in mind the subject matter. I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. I wish I’d had access to such a book when I studied for my MBA.

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Nine insights: Sales processes and selling skills for targeting and meetings

Red Star Kim

Last week, we welcomed UK and international delegates to a PM Forum digital workshop on “Selling Processes and Sales Skills for Marketing and BD Professionals”. This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. sales processes 2.

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