article thumbnail

Spotlight on Richard Chaplin, PM Forum and Managing Partners’ Forum

Red Star Kim

And I hope this professional relationship and friendship lasts many more years… PM Forum PM Magazine: PM Forum PM Forum training: PM Forum Managing Partners’ Forum (mpfglobal.com) Leadership Development Programme Related articles Managing Partners’ Forum Strategy Summit (kimtasso.com) July 2023 Being more strategic – Case studies (..)

article thumbnail

The Last Public Seminars of 2011 | Don't Miss Out! | Jeffrey Gitomer.

Jeffrey Gitomer

My Last Public Seminars of 2011 | Don’t Miss Out! Gitomer | October 24, 2011 | Leave a Comment. Tweet Share I want to make sure you know about my last three LIVE public seminars of 2011: If you live in or close to San Diego, Dallas, or San Marcos, I want you to join me for my events. Online Training. See Jeffrey Live!

article thumbnail

Act Like an Owner – Revisited!

Customer Think

I originally wrote about this in 2011 and shared the story of an 18-year-old server at a pizza restaurant who took so much pride in his work that the. One of my favorite concepts to cover in my customer service keynote speeches is to act like an owner.

article thumbnail

Social media is dead – long live social media

Customer Think

Yes, I know, you have been pronounced dead numerous times already, and that as early as 2011 by the Sillicon Valley Watcher, if not earlier. Rest in peace, Social Media! You lived on. Still, now you really need to admit that you are a dead thing wal.

Media 69
article thumbnail

Sales Summit 2011 – Where Straight Talking, Bare-Knuckle Negotiating, Magic And Mystery Stole The Show

MTD Sales Training

Our 2011 Sales Summit was held on Thursday 17 th November in Heathrow, and with over 100 UK and international sales professionals in attendance it certainly was a packed day. .

article thumbnail

What Is The Linchpin Formula For Optimizing Stakeholder Experience And Value?   Part One

Customer Think

In his 2011 Book, Linchpins, Seth Godin laid out what is essentially an experience improvement formula, or templated recipe, whose five ingredients are culture and purpose, human emotions, brand equity, actionable stakeholder data, and perceived value.

article thumbnail

Rebranding your small business step-by-step

Customer Think

We launched in 2007 and rebranded in 2011. The middle logo was transitional. Sooner or later, every small business should rebrand. There are many reasons, such as a change in direction or ownership. Or there might be a change in consumer behaviour, social attitudes or even competition. Plus, many businesses start up in a flurry […]