Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

JULY 11, 2022

Communication and education are required to manage expectations and promote enthusiasm and momentum. We also considered channel management strategies for referrer and referrals management. Which frameworks for M&BD planning do you use: 60% Sales funnel/pipeline/opportunity management. Prepare integrated campaigns.

Innovation 130

Innovation Marketing Stakeholders Value Proposition 130

Upland

JANUARY 29, 2024

Sales productivity involves how efficiently and effectively a sales team can generate revenue—while managing costs and resources, building customer relationships, and staying competitive in the market. This cross-functional teamwork helps you foster more unified and effective customer account management. An RFP landed on her desk.

Account Planning 195

Account Planning Sales Decision-making Shareholders 195

Deep Insight

SEPTEMBER 29, 2022

They also report it to their shareholders in their annual reports. International law firm DWF reported its first net promoter scores to shareholders in 2019. The following scores are taken from our Deep-Insight database and cover nearly 100 major B2B Customer Experience programmes, from 2015 to 2022.The Times have changed.

Shareholders 52

Shareholders B2B B2C Customer Experience 52

ClearPoint Strategy

DECEMBER 10, 2021

This shift in thinking came about in 2015 after city administrators read the book, “We Don’t Make Widgets: Overcoming the Myths that Keep Government from Radically Improving.” billion in cost savings and efficiencies, improved profitability and shareholder return, increased its Net Promoter Score, and hit record-low employee turnover rates.

Organization 98

Organization Computers and Electronics Banking Government 98

KAMCast

JUNE 10, 2021

What are the levels of motivation across your account managers and sales team? It’s long been acknowledged that happy and engaged teams lead to happy and engaged customers which ultimately create happy and engaged shareholders. What choices have you made in the way you and your teams engage on your key account management mission?

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52

MDI Training

SEPTEMBER 28, 2021

This will also be significantly influenced by the industry in question, the ecosystems of the companies, as well as shareholders and stakeholders who want and need different things. Talk to your management and your employees and don’t get carried away with quick decisions. What our employees want.

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98