The Center for Sales Strategy

JANUARY 16, 2019

I’m a sales performance improvement geek, and I admit it! I enjoy discovering, and sometimes creating, things that help sales organizations improve revenue performance. I encountered some really cool things in 2018 — here’s a list of my top 5.

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Organization Sales Sales Management Management 71

Miller Heiman Group

MARCH 11, 2019

The role of a sales manager may be the hardest job in sales. While coaching your team to sales success, your responsibilities include recruiting new talent and meeting the needs of key customers, all while collaborating with internal stakeholders such as marketing, product management and executives. Conclusion.

Sales Management 90

Sales Management Management Sales CRM 90

Miller Heiman Group

AUGUST 12, 2019

More than 80% of sales leaders believe they don’t have the right talent to succeed in the future, according to CSO Insights’ 2018 Sales Talent Study—a talent gap that’s disrupting most sales organizations. It’s an everyday pursuit and tenet from everyone in the organization, top to bottom.

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Organization Sales Onboarding Digitalization 82

Miller Heiman Group

APRIL 25, 2018

At the Elevate 2018 conference, industry disruption took center stage. From changing buyer preferences to declining sales performance to emerging sales technology, it quickly became clear that the world of sales and service will never be the same. As a result, organizations miss out on opportunities for innovation.

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Artificial Intelligence Sales Technology Sales Innovation 55

Miller Heiman Group

APRIL 12, 2018

Understanding sales enablement as a distinct, strategic discipline is a relatively new development. According to the 2017 Sales Enablement Optimization Study from CSO Insights , almost 60% of organizations have a dedicated sales enablement function in place. Why such a dismal track record for such an important function?

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Miller Heiman Group

JULY 18, 2019

On the surface, your sales organization looks like it’s doing everything your shareholders or board expects: Your revenue attainment is up, and more salespeople are exceeding their goal than you’ve seen in the last five years. Put the Customer at the Center of Your Organization. Get Your Data Strategy Right.

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Organization Sales Shareholders Sales Technology 55

Miller Heiman Group

JANUARY 29, 2019

In today’s unpredictable, fast-paced sales environment, midsize organizations need a formal sales enablement initiative to ensure that sales reps are having quality conversations with prospects that lead to more wins. Sales enablement affects the bottom line in a real way. percent win rate.

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Organization Onboarding Sales Technology Sales 64

Hubspot Sales

JANUARY 17, 2018

With the demand for sales development talent skyrocketing, we wanted to investigate how sales managers are successfully hiring the right people for the SDR position. But that mentality won’t help your sales org hit its targets -- and firing reps is an expensive (and painful) process. The 4 Most Popular Questions.

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Sales Decision-making Sales Management Management 83

Miller Heiman Group

JULY 8, 2019

Because it takes six to 12 months for organizations to achieve meaningful sales transformation , now is the time for chief revenue officers and chief sales officers to improve sales performance to bring their companies to a position of strength before the downturn hits. What does retention look like on your sales team?

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Sales Management Management Sales Sales Training 82

Miller Heiman Group

FEBRUARY 13, 2020

It’s challenging to work in sales management today. Sales managers often resemble Atlas, tasked with holding up the world as their areas of responsibility are ever-increasing: managing their team and market. delivering stronger sales results. Sales Organizations Continuously Reinvent Themselves.

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Sales Leadership Leadership Sales Sales Management 80

QYMATIX

OCTOBER 25, 2022

In short, the algorithms used to make valuable sales predictions are not magic. They use mathematics and probability applied to ERP and CRM sales data. This blog post shows five ways you can use machine learning for your sales organization to increase your sales potential – in our experience – by 25%.

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Artificial Intelligence Logistics B2B Sales 52

Showpad

JULY 1, 2019

Sales enablement is the driving force that gives reps the content, tools, and training they need to gain more traction with buyers. Various reports from industry-leading organizations over the past few years provide evidence for the value of sales enablement programs. Discover some of them here: . said salespeople exceed them.

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Manufacturing Sales B2B Onboarding 78

Miller Heiman Group

JULY 28, 2020

Change is constant in the age of the coronavirus, and it’s having deep effects on sales organizations. LinkedIn and Korn Ferry recently took a deep dive into the impact of the coronavirus on sales organizations. Below, we highlight five of the most critical of these trends affecting sales organizations.

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Sales Sales Technology CRM B2B 85

Hubspot Sales

MARCH 20, 2020

It requires a process, a consistent sales methodology, and time. Plan to invest at least two to three years in a sales coaching program to get it off the ground. Coaching vs. Managing. Today's sales managers need to wear two hats – their manager hat and their coaching hat. Sales rep retention is a hot topic.

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Sales Sales Training Sales Management Management 112

Miller Heiman Group

SEPTEMBER 6, 2019

These indicators reveal that sales have grown because of the booming economy, not because organizations have improved their sales methodology and processes. With the prospect of a recession looming on the horizon, are your sales numbers poised for a fall? Time is a precious resource for sellers and their managers.

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Sales Organization Onboarding Prioritization 68

SBI

AUGUST 20, 2019

Introduces Smart Proposal Generation Solution for Professional Services Organizations. Unika’s experience management platform combined with its new proposal generator, provide your sellers with the right information they need to better respond to client inquiries and win more business with your best content and relevant experience.

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Organization Account Planning Acquisition Account Management 20

Miller Heiman Group

MAY 29, 2019

As a result, they place a huge emphasis in these three areas: Talent: finding the right sales people. Training: training sales managers on how to hire, retain and grow sellers. 6:44] The right time to add frontline sellers and sales managers to an organization. [10:22] is making in their sales force. [23:03]

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Artificial Intelligence Sales CRM Sales Management 85

Miller Heiman Group

JULY 18, 2018

When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent. 1: A formal sales process drives CRM adoption.

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CRM Sales Sales Leadership Decision-making 81

Miller Heiman Group

OCTOBER 23, 2019

In their conversation, Dekiba and Moore geek out together over their shared love of sales ops, Dekiba offers her best advice on how executive sales leadership can own sales data strategy. Defining a Clear Sales Data Strategy. 17:00] Major trends with sales technology stacks. [18:35] What’s Yuri Dekiba’s Move? [11:05]

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Sales Technology Sales Leadership Leadership Sales 52

Chally

MARCH 18, 2021

These factors can be quantified as: Ramp time – The time it takes for a newly hired salesperson to reach proficiency Tenure – How long the salesperson stays with the company Promotability – The potential to grow into more senior sales roles or sales management. Most organizations struggle with all three factors.

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Onboarding Decision-making Virtual Selling Sales Leadership 52

Miller Heiman Group

JUNE 13, 2019

Ostensibly designed to help sellers close more deals, in many organizations, the CRM is just another administrative task on a salesperson’s already crowded plate. It’s a way for sales managers to monitor deal status that adds little, if any, value to their selling activities. But this approach to CRM is changing.

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Sales Management Matters

AUGUST 2, 2019

This blog is a continuation of a seven-part series by OpenSymmetry for the Sales Management Association. Customer-centricity in plan design can mean the difference between a successful and unsuccessful sales strategy. Research tells us that how a customer is sold to is critical for sales success. The Customer Perspective.

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Account Management Negotiation Organization Sales Management 75

Miller Heiman Group

AUGUST 24, 2019

While you consider the areas where you need to make investments, think about the answers to these questions: What are your sales goals for next year, and what kind of content, coaching and training does your organization need to achieve them? What sales-related challenges do you anticipate facing in 2020 and how will you overcome them?

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Sales Government Organization Stakeholders 77

Zendesk

JANUARY 24, 2022

When you’re writing a sales resume, it’s important to feature your most applicable skills for that particular job. These skills will vary depending on the position, so make sure you understand what hiring managers might want in a candidate. But you need proper sales experience before applying for a sales manager role.

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Sales Acquisition Sales Management Leadership 98

SBI

OCTOBER 4, 2018

If you’d like to hear from Lauren Mead, VP of Marketing for TimeTrade, I interviewed her on camera , at the Sales Enablement Soiree to learn more about TimeTrade. Next up was a chat with Greg Dette, Regional Sales Manager for TerrAlign. It can’t be done with a spreadsheet.

Manufacturing 55

Manufacturing CRM Onboarding Marketing 55

Hubspot Sales

AUGUST 25, 2020

What role does a manager play in a rep’s personal motivation, especially when you have a new or discouraged rep? Sales has one of the highest voluntary turnover rates compared to other industries. By 2018, the average sales rep tenure was 1.5 This often involves managing different players who cycle in and out of the team.

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Management Sales Sales Management Meetings 97

Nutshell

JUNE 2, 2019

Coming from a sales management and real estate background, I understood our customers’ hustle. Starting in June of 2018, I began scheduling a few hours a week for myself to connect 1:1 with new signups, and I listened. I deliver a customized action plan for their organization based on their unique timeline. The payoff.

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Customer Success Onboarding CRM Organization 107

Miller Heiman Group

JULY 15, 2019

In our last post , we started our deep dive into the best practices correlated with selling success in leading sales organizations, as identified in the “All That Glitters Is Not Gold: 2019 World-Class Sales Practices Study.” Our sales managers effectively coach salespeople to higher levels of performance.

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Artificial Intelligence Sales Sales Management Facilitation 58

Hubspot Sales

MARCH 21, 2019

In fact, the 2018 Global Data Management Benchmark Report found that 52% of the organizations surveyed said data and analytics would be a key source of opportunity in the coming years. Which metrics are regularly reviewed in company, sales team, and one-on-one meetings? Pipeline Sales Metrics. Sales Rep Dashboard.

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Decision-making Sales CRM Sales Management 109

Miller Heiman Group

JULY 18, 2018

When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent. 1: A formal sales process drives CRM adoption.

CRM 51

CRM Sales Sales Leadership Decision-making 51

SBI

DECEMBER 6, 2017

Just in time to get ready for a record-breaking 2018! The Top Sales Tools of 2017 Guide: Final Cut is where you’ll find the best sales tech for growing revenue. Pipeline Management & Deal Flow. Sales Enablement & Engagement. Sales Prospecting & Communication. Closing Deals.

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Innovation Sales Sales Technology Communication 55

QYMATIX

APRIL 20, 2021

2018 said Carlie J. A modern BI solution should merge different data sources and support equal access to analytics across the entire organization. Only when a BI solution can access separate data sources and make them available to users (or BI consumers) is the system suited properly to support strategic and operative management.

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Miller Heiman Group

AUGUST 12, 2018

How about sales forecast accuracy? CSO Insights’ 2018 Sales Operations Optimization Study reports that over the past several years, “actual deals won have been less than half of those forecast to be won.”. Sales managers, like salespeople, may dread reporting bad news to higher-ups. percent).

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Leadership Sales Sales Analytics Sales Leadership 51

Showpad

MAY 25, 2020

But now sales enablement professionals must work in overdrive to not only support sellers across their organizations, but do so while navigating the pitfalls of remote work and a rapidly changing business landscape. In fact, only 53% of sales reps hit their quotas in 2018, according to a report from ASLAN.

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Remote Working Onboarding Digital Transformation Digitalization 52

Mike Kunkle

MAY 15, 2019

[This article was originally published as part of the Sales Education Foundation 2018 Annual Magazine , co-authored with Robert M. Dean’s Distinguished Professor of Sales, Northern Illinois University Professional Sales Program ]. It is vital that sales organizations find agile and extemporaneous talent to match.

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Artificial Intelligence B2B Co-Creation Decision-making 130

Miller Heiman Group

OCTOBER 28, 2019

In part, this is because their experience as consumers has raised the bar, according to the 2018 CSO Insights Buyer Preferences Study. That is, unless their organization adopts a sales methodology designed to improve sellers’ conversational skills into its enterprise sales strategy. Take The Sales Conversation Metric.

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Sales Decision-making Negotiation Sales Training 49

Miller Heiman Group

DECEMBER 30, 2019

By bringing together Korn Ferry’s ability to align organizations with Miller Heiman Group’s experience in execution, we form a category of one that no competition can touch. His reflections on the evolution of sales strategy connected with literally thousands of listeners to be our most popular podcast episode as well.

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Sales Stakeholders Sales Management Facilitation 49