Red Star Kim

SEPTEMBER 29, 2023

Qualities sought in NEDs included: financial literacy, tech literacy, ESG knowledge, change management experience, people literacy, interpersonal skills, team collaboration, consensus-building, intellectual capacity, integrity and independent-minded. Experience in stakeholder management and funding is also desirable.

Meetings 130

Meetings Government Management Finance 130

Red Star Kim

DECEMBER 5, 2023

New CIM professional marketing qualifications – 2020 (kimtasso.com) Be proactive – Recognise the need to move away from simply responding to requests and providing a service.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

NOVEMBER 1, 2023

0% Focus/targeting 0% Awareness/interpersonal skills 33% Sales process/methodology 67% Discipline and motivation What do you use to help fee-earners research sales prospects?

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

8% Achieving consensus/buy in 8% Managing disagreement between partners/teams 25% Dealing with fixed views 17% Managing involvement from other functions 8% Being confident of the outcome/results 17% Justifying the investment 17% Discussing implementation and evaluation criteria Related coaching and consulting posts Learning & Development Update: (..)

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

DECEMBER 7, 2023

However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. This book review was published in Magazine – PM Forum way back in 2008. Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Zendesk

MAY 26, 2021

Technical skills are important, but soft skills matter, too. Here are the top customer service skills your customer service representatives need: Language and tone. Interpersonal skills. Collaboration skills. Interpersonal skills. Learn the top customer service skills for 2021 in our blog post.

Interpersonal Skills 105

Interpersonal Skills Customer Experience Media e-Learning 105

Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. I am relieved that these were all things I mentioned in the 2020 book. The mental health revolution and our ability to face ever more uncertainty puts resilience high on the list.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100