Flevy
MARCH 20, 2024
Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Digital Transformation frameworks used by management consultants. It emphasizes the importance of a comprehensive approach to Value Creation , beyond just customer-facing operations, to encompass the entire Digital Value Chain.
Planview
JULY 22, 2022
As the world grows more and more digital, customers across every industry are expecting digital-first, timely assistance and support. As shown in this digital transformation in banking case study roundup, all businesses — including banks — have been forced to change and evolve with the times.
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Red Star Kim
JUNE 7, 2023
The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%
Red Star Kim
JANUARY 23, 2023
I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. I know this from many sources, including the calls I had from barristers seeking help with networking, prospecting and winning new work challenges. The importance of soft skills? Let me share some of the findings.
Showpad
JUNE 29, 2021
The challenge #3 ( not enough training to succeed with remote selling ) and #4 ( not having access to the technology needed ) shows that many organizations didn’t focus enough to set up and implement digital transformation along the customer journey prior to the pandemic. Reason #3: Lack of digital adoption.
Red Star Kim
MAY 2, 2023
Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. Contact mpf@pmint.co.uk
Zendesk
MAY 3, 2021
The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. While 54 percent of financial services companies saw budget increases for CX in 2020, 21 percent faced decreases. No industry is immune to digital transformation.
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