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Top CRM trends for 2021

Insightly

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. The global CRM market was valued at $47.79 billion by the year 2027 , exhibiting a growth rate of 11.6%. It’s a lucrative business. Every year, new trends come up in the CRM space.

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CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity.

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6 ways to jump-start business growth in 2022

ACT

What’s more, the rapidly spreading labor shortage has drastically impacted small businesses. In Q4 2021, more than half (51%) of small businesses said they couldn’t fill all of their job openings. Building more market share , also known as market penetration , is one of the best business growth strategies for small businesses.

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Best CRM Software: How to Find The Right CRM For Your Business in 2021 (An Unbiased Opinion)

SuperOffice

That’s why customer relationship management (CRM) software has become a fundamental part of a company’s strategy to accelerate sustainable, long-term growth. Are you in the process of choosing the best CRM software for your business? What makes the best CRM software?

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The best sales CRM software for 2023

PandaDoc

To help you establish those long-term relationships, one of the most important tools you can use is CRM (Customer Relationship Management) software. Let’s look at how CRM tools can help your sales process, as well as what the best sales CRM systems available on the market in 2023 are. How does CRM software help sales?

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Ranking the top email marketing platforms by their CRM features

Nutshell

Can you rely on your email marketing platform to do the job of a CRM ? . Email marketing software offers users a basic way to manage their database of contacts, which makes it extremely valuable to new businesses. Which email marketing platform has the best CRM features? Mailchimp’s best CRM features.

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A Guide to Building a Referral Network for Your SMB

ACT

In this post, we’ll discuss effective ways to build a referral network for your business. But let’s first take a closer look at how referrals impact business growth. Additionally, a 2021 survey found that 55 percent of consumers discovered a new product through word-of-mouth the previous year. A CRM platform like Act!