2023 Digital Transformation Digitalization Software 
Red Star Kim
JUNE 7, 2023
Competitor analysis is discussed further here Pitching, differentiation and competitor analysis (kimtasso.com) It was interesting to read about the success of a “ one firm” strategy Capturing the value of ‘one firm’ | McKinsey (May 2023) where research across 2,000 companies shows that it pays to operate as “one firm.”
Agile CRM
NOVEMBER 25, 2022
Business Process Management Software (BPMS) is a tool that helps organizations manage and automate their business processes. BPM software provides a number of benefits for businesses, including: 1. Business Process Management Software (BPMS) can help organizations save money in a number of ways. Save money.
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Zendesk
FEBRUARY 3, 2023
Common customer expectations for the digital banking experience Customers expect an excellent customer experience regardless of industry. To wow and retain customers, banks will need to keep up with the kinds of fast, personalized, and seamless digital experiences that consumers’ favorite businesses are already providing. “We
Freshworks
JUNE 2, 2023
As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era. of B2C respondents and 65.2%
ACT
JANUARY 13, 2023
It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? Artificial Intelligence (AI) will continue to be popular in 2023. Automation.
MDI Training
NOVEMBER 14, 2023
Answer from Gunther Fürstberger: Artificial intelligence has had a permanent place at the table in our leadership meetings since July 2023. We will soon be trying out AI meeting software to optimize meeting documentation, including the formulation of action items. His core competence is leadership in digital transformation.
Red Star Kim
JUNE 27, 2023
In the 2023 Annual International Marketing Benchmark – PM Forum and Meridian West (kimtasso.com) client Experience (CX) and thought leadership remained top business development priorities. I’ve worked on a lot of digital projects in the past but want to refresh my knowledge and transfer skills to comms projects and campaigns.
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