Planview

OCTOBER 16, 2023

The State of Value Stream Management Report 2023 , in particular, stands out due to its inclusivity, drawing data from respondents across various organizational sizes, ranging from nimble startups with 1-99 employees to massive enterprises boasting 50,000+ personnel.

Management 64

Management Stakeholders Healthcare Manufacturing 64

Zendesk

MARCH 2, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 64 percent of shoppers will spend more if their issues get resolved on the channel they’re already using. Key takeaway: Meeting your shoppers where they are is all about expanding your ecommerce business with new channels and digital-first retail CX.

Retail 52

Retail eCommerce Digitalization Logistics 52

Insightly

JANUARY 30, 2024

One key takeaway from 2023 is that CRM systems should not operate in isolation. In today’s interconnected digital environment, where data is king and customer expectations are high, integrations are beneficial and essential for any business seeking to leverage a CRM fully.

CRM 52

CRM e-Learning Facilitation Decision-making 52

ACT

JANUARY 13, 2023

It’s probably no surprise that this last year came and went in a blur, and now we’re talking about the smart strategies we want to implement in 2023 to be more efficient and productive than ever before. What new SMB trends will be popular in 2023? Artificial Intelligence (AI) will continue to be popular in 2023. Automation.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Hubspot Sales

DECEMBER 23, 2022

From software that leverages your partner ecosystem to prospect databases, every tool on this list can help you fill your sales pipeline. Unlike manual prospecting, sales prospecting software allows you to quickly identify potential customers. Our team gathered 19 of the best sales prospecting tools on the market in 2023.

Artificial Intelligence 112

Artificial Intelligence Sales CRM Decision-making 112

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era. of B2C respondents and 65.2%

B2C 94

B2C Digital Transformation Digitalization Healthcare 94

Agile CRM

DECEMBER 27, 2022

Sales tool is a type of software that helps sales teams manage and optimize their interactions with potential customers. List of 10 Best Sales Tool Software. API: Use our API to connect your software to ours, so that you can access all the data we’ve collected in one place. OutReachly. Utilize CRM.io What’s Next?

Sales 52

Sales Software Software CRM 52

Nutshell

JANUARY 31, 2023

As 2023 kicks off, we’re excited for the future here at Nutshell. That’s why over the course of 2023, we’re investing an additional $1 million into our product, the support you get from our team, and, ultimately, you — our customers. Recently, some of the big names in the CRM space have been cutting costs and announcing layoffs.

CRM 127

CRM Digitalization Advertising Marketing 127

Customer Think

JANUARY 23, 2023

– Revenue in the eCommerce market is projected to reach US$4.48tn in 2023. Before you have any second thoughts about your business, we want you to consider the following statistics. – Revenue is […]

eCommerce 64

eCommerce Software Software Retail 64

Zendesk

OCTOBER 2, 2023

The infamous Log4j , which is widely considered one of the most destructive software flaws ever, was a zero-day vulnerability. Weak passwords, shared databases, and improperly maintained or secured operating systems, software, and firmware are also common attack vectors. For starters, it’s very lucrative.

Cybersecurity 87

Cybersecurity Computers and Electronics Internet Insurance 87

QYMATIX

DECEMBER 6, 2023

IHK Digital Congress 2023 The IHK Karlsruhe organized the Digital Congress on 31.10.2023. This congress focused on hot topics related to digitalization. The artificial intelligence-based Qymatix Predictive Sales Software provides analytics for cross-selling, churn risk and pricing in traditional and digital channels.

Artificial Intelligence 40

Artificial Intelligence Sales Analytics B2B Innovation 40

Freshworks

JUNE 1, 2023

Achieving customer service excellence in the digital transformation era depends on a complex alchemy of technologies, strategy, and human talent. The Freshdesk Customer Service Benchmark Report 2023 sheds new light on how companies in different industries and regions are delivering on that challenge. of B2B customers and 42.7%

Artificial Intelligence 66

Artificial Intelligence B2C Transportation Retail 66

Red Star Kim

DECEMBER 5, 2023

CRM and Marketing Automation Software for SMBs | Act! Microsoft Dynamics 365 CRM Software | Infor CRM SLX (In 2014, Infor acquired Saleslogix from Sage) What is Intapp CRM? Geographical and psychological distance can seem larger when in a digital space.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Planview

MARCH 20, 2023

Five years ago, Planview CTA Mik Kersten outlined the “turning point” in his bestselling book, Project to Product: How to Thrive and Survive in the Age of Software with the Flow Framework. Download the full report to get a more in-depth look at results from the 2023 Project to Product State of the Industry Report

Digital Transformation 52

Digital Transformation Government Digitalization Prioritization 52

Agile CRM

DECEMBER 21, 2022

billion by 2023, growing at a compound annual growth rate of 20.5% from 2018 to 2023. Features: Dynamic Content: With Adobe Target, you can instantly and consistently customize the content on websites, mobile apps, emails, and other digital engagements. Tweets by Pure360.

e-Learning 52

e-Learning Advertising Customer Experience Marketing 52

Strategic Communications

FEBRUARY 21, 2024

As GenAI took the world by storm in 2023, I began to see frequent posts from fellow writers and content creators wondering about how, and to what extent, the technology would replace the need for their services. In 2023, Politico reports, 3087 digital, broadcast and print news jobs were lost.

Publishing 52

Publishing B2B Communication Digitalization 52

Zendesk

JUNE 5, 2023

The rise of telehealth and digital health apps means that more and more, the patient experience begins digitally on web or mobile chat. But meeting regulatory requirements, including HIPAA, can be challenging because most software providers can’t deliver end-to-end secure systems.

Healthcare 91

Healthcare Organization Insurance Digitalization 91

Hubspot Sales

MAY 6, 2024

Your favorite graphic design software or AI tool may just be a unicorn startup dazzling in plain sight. This backbone isn't surprising given that 3 of the top 10 unicorn categories are software (#1), pharmaceuticals and biotechnology (#7), and healthcare technology systems (#8). Notion , a digital workspace. The founders.

Investors 63

Investors Innovation Software Software 63

Hubspot Sales

NOVEMBER 27, 2023

In 2023, 55% of British adults chose to repair an item rather than replacing it. Hey, learning real-world skills with their hands might be just what the digital-native generation needs. Then, build a software that zeroes in on a specific issue, such as tracking spare parts, scheduling appointments, or managing reviews. ?

e-Learning 77

e-Learning Manufacturing Government Software 77

MDI Training

NOVEMBER 14, 2023

Answer from Gunther Fürstberger: Artificial intelligence has had a permanent place at the table in our leadership meetings since July 2023. We will soon be trying out AI meeting software to optimize meeting documentation, including the formulation of action items. His core competence is leadership in digital transformation.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Planview

DECEMBER 12, 2022

Carey and I had a fascinating discussion on the problems with silos in software development, and I appreciated her interest in discussing the state of the art in academia on the topic. We held a mutual view on how collaboration and tooling are needed to span the end-to-end software lifecycle.

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

PandaDoc

JUNE 13, 2023

Digital signatures have become a customary method for conducting business transactions and signing documents in the world of e-commerce. The widespread adoption of eSignatures means that there needs to be safeguards in place to ensure that digital transactions are conducted fairly. Is PandaDoc software compliant with the ESIGN Act?

Insurance 52

Insurance Transportation Digitalization Software 52

QYMATIX

OCTOBER 16, 2023

The investor Fischer Group acquired the machines of the insolvent Ludwig Leuchten GmbH in an asset deal in February 2023. This situation is particularly true for wholesale companies that have yet to fully embrace e-commerce and digitalization, as they work with declining sales, margins, or both.

B2B 40

B2B Retail Artificial Intelligence Manufacturing 40

Upland

OCTOBER 21, 2022

But what exactly is account planning, and why is it so important in 2023? . Is Account Planning Still Effective in a Digital Age? If anything, the digital age demands a more human touch. Account Planning in 2023 Requires a Change in Mindset. But, realistically, account planning in 2023 is neither of these things. .

Account Planning 195

Account Planning Leadership Software Software 195

Apptivo

JANUARY 31, 2023

Choosing the best Contact Management Software 7. However, when it comes to a growing business, that network of contacts becomes unmanageable and companies choose a contact management software or a CRM software to organize and engage with all of their contacts effectively. Why is contact management important?

Management 59

Management Sales Software Software 59

Zendesk

NOVEMBER 27, 2023

The Signpost Project is an innovative digital platform aimed at helping crisis-affected communities around the world. To date, Signpost has reached over 60 million people, earning it the distinction of the UN Sustainable Development Goals (SDG) Action Campaign Award in 2023. Not sure where to start?

Information Technology 52

Information Technology Decision-making Innovation Digitalization 52

Zendesk

SEPTEMBER 15, 2021

Digital customer experiences are critical for surviving in a connected world. According to research from a Finances Online report, the helpdesk software market share is projected to reach $11 billion by 2023. As digital experiences improve in a more conversational world, more communication channels now exist.

e-Learning 97

e-Learning Digitalization Finance Retail 97

QYMATIX

APRIL 18, 2023

In the current digital age, the success of your business largely depends on your ability to understand your customers better and predict their buying behaviour. Like automated sales analytics and predictive sales software, you can better understand your customers and make informed decisions based on data. The solution lies in AI.

B2B 52

B2B CRM Sales Internet 52

Planview

APRIL 6, 2023

Last month, Planview released the inaugural 2023 Project to Product State of the Industry Report , and it is well worth the read. The data measures the flow of business value through all the activities involved in a software value stream. It’s hard work to get buy-in across supporting functions of a value stream.

Software 52

Software Software Decision-making Digitalization 52

PandaDoc

APRIL 3, 2023

See also: How to speed up your sales cycle in 2023 2. Estimating the probability of closing the next stage in your CRM funnel software is the most difficult part. Should you have legal questions on the validity of e-signatures or digital signatures and the enforceability thereof, please consult with an attorney or law firm.

Prioritization 98

Prioritization Sales Decision-making Government 98

PandaDoc

NOVEMBER 10, 2023

You’ll learn its fundamentals, define the benefits of streamlined quoting software, and take a look at how to implement an efficient quote management workflow. Adoption of purpose-built quote management software transforms disjointed, manual processes into streamlined workflows. What is quote management?

CRM 52

CRM Management Software Software 52

Apptivo

SEPTEMBER 13, 2023

Outbound sales tools are software applications, platforms, or technologies designed to assist sales teams in reaching out to potential customers and prospects. Email marketing platforms Take email marketing platforms to be digital tools that enable organizations to send personalized email campaigns. What is an Outbound Sales tool?

CRM 52

CRM Sales Decision-making Software 52

Zendesk

MARCH 8, 2023

Human agents must work more efficiently, and their employers need to use software to automate routine tasks and support workflows. It’s vitally important that the environments created to train bots run on a secure, trusted platform. Meanwhile, while chatbot iteration continues, the human side needs to make progress, too.

eCommerce 98

eCommerce Meetings Stakeholders Profitability 98

QYMATIX

FEBRUARY 5, 2024

But the ability to write text, compose music, and create digital art has made headlines – and inspired many people to experiment. AI-based predictive sales software is the best solution. The latest applications of generative AI can perform various routine tasks, such as reorganizing and classifying data.

B2B 52

B2B Artificial Intelligence Manufacturing Innovation 52

PandaDoc

APRIL 19, 2023

Fill in or assign any signature fields on your invoice PandaDoc provides the ability for your clients to immediately sign electronic invoices with a digital signature. Figuring out how to sign an invoice is simple—create a place for a digital signature by dragging the Signature block into the appropriate place on your invoice.

Procurement 52

Procurement Suppliers Banking Digitalization 52

Apptivo

FEBRUARY 16, 2023

Industries are implementing automation in various forms, ranging from the mechanization of business operations to the digitalization of commercial activity to the dream of self-driving cars. First impressions are everything in the digital era. Why is automation the smartest choice for email marketing? Love to hear from you!

Marketing 94

Marketing Artificial Intelligence Manufacturing Digitalization 94

SmartKarrot

DECEMBER 20, 2023

The Rise of Digital Customer Success and Automation In response to market uncertainties, organizations are exploring ways to maximize efficiency. Digital customer success and automation have taken center stage. The goal is to position your product as a must-have in a customer’s tech stack during periods of consolidation.

Customer Success 10

Customer Success Innovation Decision-making Onboarding 10