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SEO in 2024: Adapting Your Content Strategy for New Algorithms

Strategic Communications

As we move further into 2024, the landscape of Search Engine Optimization (SEO) is evolving at an unprecedented pace, largely driven by advancements in artificial intelligence (AI) and machine learning. SEO in 2024 is characterized by a blend of technological advancements and a continued focus on user-centric content.

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Intelligent customer experience (ICX): A guide for 2024

Zendesk

What is intelligent customer experience? Intelligent customer experience (ICX) is how a business uses artificial intelligence (AI), automation, and data to provide personalized and proactive experiences. The Zendesk Customer Experience Trends Report 2024 dives into why intelligent customer experience is so important.

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Creating Connectedness in a Hybrid Environment

MDI Training

But also, what contribution you can make to the corporate strategy and how you live the corporate values or even prioritize them for yourself. March 2024 | Impuls series , Leadership Tips , Learning Transfer | 0 Comments Purpose – Why Hybrid is more than a Buzzword Prefer to listen to the article?

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Top 35 customer service and support podcasts for 2024

Zendesk

It shares actionable strategies from seasoned CX professionals, so it’s an excellent resource for businesses looking to prioritize customer service as a cornerstone of their operations. The post Top 35 customer service and support podcasts for 2024 appeared first on Zendesk.

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6-Step AI Transformation Workshop 

OnStrategyHQ

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 2024. Step 5: Evaluate your opportunities.

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Navigating Account-Based Selling: CRM, AI and Customer Understanding

Arpedio

This article uncovers the transformative power of ABS, particularly when augmented by Artificial Intelligence (AI). AI not only helps us gain a profound understanding of our customers at record speed, surpassing previous levels, but also aids in prioritizing time and team resources for enhanced effectiveness and efficiency.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. So, what can salespeople expect and be prepared for in 2024? In 2024, conversational AI will play a huge role in lead qualification. But what changes will it bring to the sales industry?