SmartKarrot

FEBRUARY 15, 2022

As a Senior Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience. Design customer communications and feedback processes.

Customer Success 19

Customer Success Customer Experience Stakeholders Onboarding 19

SmartKarrot

APRIL 4, 2023

Promote product uptake, customer experience, and customer outcomes. By directing projects and programmes to enhance engagement strategies based on customer segmentation and fostering a culture of continuous improvement, you may define and optimise the customer lifecycle.

Customer Success 19

Customer Success Account Management Leadership Customer Experience 19

SmartKarrot

APRIL 4, 2023

Promote product uptake, customer experience, and customer outcomes. By directing projects and programmes to enhance engagement strategies based on customer segmentation and fostering a culture of continuous improvement, you may define and optimise the customer lifecycle.

Customer Success 15

Customer Success Account Management Leadership Customer Experience 15

SmartKarrot

SEPTEMBER 7, 2022

Execute on a customer business outcomes-driven strategy to ensure successful onboarding, adoption, retention, renewal, and expansion of your customer portfolio. Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores. Promote the value of the product.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

FEBRUARY 22, 2022

As a Sr Director of Customer Success, you will develop strategies that enhance and improve customer experience and drive differentiate customer value, including providing a compelling digital customer post-sales experience. Delivers tailored training programmes for priority accounts and doors.

Customer Success 19

Customer Success Retail Onboarding Customer Experience 19

SmartKarrot

MAY 17, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience. Operationalize this strategy leading a global team of customer success professionals.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

AUGUST 2, 2022

Apply here: [link] Role: Senior Director, Customer Success Location: Remote, United States Organization: Paper As a Senior Director of Customer Success, you will set the overall vision & strategy for the Customer Success team. Drive the understanding of customer health in collaboration with the data team.

Customer Success 19

Customer Success Leadership Onboarding Communication 19

SmartKarrot

JULY 8, 2022

Apply here: [link] Role: Customer Success Manager Location: Remote, United States Organization: Applied Systems As a Customer Success Manager, you will develop and manage strong relationships with new and existing customers. Conduct regularly scheduled touchpoints with customers.

Customer Success 19

Customer Success Insurance Onboarding Government 19

Nutshell

APRIL 23, 2020

According to research, the likelihood that an existing customer will respond to an upsell is 60 to 70%. This is especially true for B2B companies, where 90% of customer value comes after the first sale. Finding new customers is expensive. Another reason you absolutely must retain customers in the long-term?

Sales 71

Sales Customer Success CRM Communication 71

SBI

JANUARY 31, 2020

The information we get through TechTarget’s Email Alerts will enable our sales teams to focus on specific opportunities and customers who are currently in-market for NWN’s solution-as-a-service portfolio, allowing them to deliver better solutions, faster, while transforming the customer experience. Account Planning.

Account Planning 29

Account Planning Digital Transformation B2B Sales 29

SmartKarrot

JULY 17, 2020

Your work should lead to increased value, retention, and customer satisfaction for their clients. Apply here: [link] Role: Customer Success Manager Location: San Mateo, US Organization: Engagio Engagio is looking for a CSM who can own the product adoption and customer value.

Customer Success 10

Customer Success Account Management Account Growth Leadership 10

SmartKarrot

JUNE 15, 2020

Apply here: [link] Role: Customer Success Manager Location: Remote, US Organization: Narvar As a Customer Success Manager, you will have to understand the customer’s goals and use cases. Ensure your support, account management and customer advocacy.

Customer Success 10

Customer Success Retail Account Management Stakeholders 10

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. Be the voice of the customer internally, providing feedback to all relevant departments.

Customer Success 10

Customer Success Facilitation Account Planning Customer Experience 10

SmartKarrot

JUNE 11, 2021

Gain the skills, tools, and knowledge required to keep and manage customers. Drive customer value and thereby increase company value with top class approaches in customer success strategy and accelerate your career in customer success management. For course details, click here.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22

SmartKarrot

DECEMBER 24, 2020

Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach in navigating challenging customer situations. Accountable for driving healthy Customer Adoption, Customer Value and supporting strong customer retention metrics.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10

SBI

DECEMBER 4, 2019

Chosen by industry leading brands including Starwood Hotels and Resorts, Yelp, Refinery29, and the Sacramento Kings, ClearSlide helps sales teams create truly amazing customer experiences and make every interaction count — whether it’s in person, on the phone, or through email. Account Planning. Account Planning.

Artificial Intelligence 26

Artificial Intelligence Account Planning Innovation Acquisition 26

Account Manager Tips

JULY 6, 2022

Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Constructive customer participation. Create a seamless, frictionless customer experience. By the way, check out my interview with Phil in which he shares the 12 Tenets of Account Management.

Co-Creation 130

Co-Creation Value Proposition Account Planning Suppliers 130

SmartKarrot

JULY 22, 2022

Work closely with leadership in Customer Marketing, Account Management, and Implementation to deliver value across the customer lifecycle and proactively tackle bottlenecks to customer value realization. Drive the understanding of customer health in collaboration with the data team.

Customer Success 3

Customer Success e-Learning Stakeholders Onboarding 3

SmartKarrot

APRIL 23, 2020

Customer Success vs Customer Experience: The Difference Between the Journey and the Destination : Customer experience concentrates on touchpoints, while customer success focuses on the end game. Two Customer-Centric Approaches. It’s the difference between the journey and the destination.

Customer Experience 10

Customer Experience Customer Success Onboarding Digitalization 10

OnStrategyHQ

JULY 8, 2022

Competitive advantages help us understand what we’re best at in the market, what unique strengths we possess, and what our customers value. Offerings represent the reliability and technological advancement and solidify our position as the semiconductor solutions market leader hyper-focused on customer experience.

Insurance 52

Insurance Logistics Construction Manufacturing 52

SmartKarrot

SEPTEMBER 6, 2022

Apply here: [link] Role: Customer Success Manager Location: Mississippi, United States Organization: Thomson Reuters As a Customer Success Manager, you will empathize with every aspect of the customer experience, putting customers’ needs first.

Customer Success 19

Customer Success Value Proposition Onboarding Stakeholders 19

SBI

NOVEMBER 7, 2019

The world’s largest enterprises — including Mazda, IWG, Robert Bosch, and Rockwell Automation — use Percolate to create a coordinated customer experience, reduce production costs, and understand marketing impact. Public Relations Manager, Seismic. Nancy – Click ‘custom content sections’ tab below.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20