ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

DemandFarm

APRIL 21, 2023

Large organizations rely on technology to streamline their processes and improve their efficiency – and are constantly looking for tools that can help them in this regard. With digital key account management tools , sales teams can offer numerous advantages over traditional methods, including increased security, convenience, and visibility.

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

DemandFarm

MAY 25, 2023

Here, let me show you how it works so you can extract the data and information you need to service this account.” Scenario 3: Before: Brendon is trying to find the best contact within an important clients organization. It has created a fundamental shift in how businesses operate and deliver value to their customers.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

DemandFarm

MAY 12, 2023

Among the challenges was gaining visibility into various aspects of their strategic accounts, leveraging best practices from different teams, and institutionalizing processes and systems to ensure smooth operations across their international offices. This is where Global Account Management (GAM) comes into play.

Global Accounts 52

Global Accounts Account Management Management Logistics 52

Strategic Account Management Association

SEPTEMBER 11, 2020

In strategic account management, companies have to address the never-ending question of how to differentiate themselves and gain market share. And yet most SAM organizations — large and small — haven’t tapped this potentially huge source of competitive differentiation. CXM vs. CRM: Do you need both? In a word: No!

CXM 520

CXM Account Management Customer Experience Management 520

Upland

JUNE 30, 2023

This powerful merger will revolutionize sales organizations, enhance customer engagement, and drive unprecedented insight into how B2B sellers and their prospects collaborate. Personalized Customer Experiences Modern enterprise sales methodology thrives on data-driven decision-making.

Co-Creation 195

Co-Creation Sales B2B Decision-making 195

Showpad

AUGUST 9, 2022

And nearly one-third of sales organizations reported that relevant content is completely inaccessible when needed. . One thing’s clear, it’s not the amount of content that’s the issue; it’s how well you organize content and how accessible it is that matters most. That’s 800-1,200 customer visits and business reviews per year. .

Organization 52

Organization Account Management Sales Suppliers 52

SBI Growth

JANUARY 8, 2020

It is the start of 2020, a new year for your organization. You are just getting back from vacation, coming into a flurry of activity. Last year probably had some ups and downs, but you are ready for a new.

Global Accounts 87

Global Accounts Account Management Management Organization 87

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Account Management 11

Account Management Key Account Management Management B2B 11

Strikedeck

MAY 24, 2021

Michelle Brown-Krier, in an interview with Vincent Manlapaz, discusses why organizations need a strong customer success vision to keep up with the competition.

Account Management 40

Account Management Management Customer Success Organization 40

SBI Growth

DECEMBER 9, 2019

For some time now here at SBI, we’ve been describing the measurable benefits of taking a more holistic approach to customer experience. Taking a broader view of your customer’s experience usually requires an expanded line of sight for marketing –

Customer Experience 87

Customer Experience Marketing Account Management Organization 87

Arpedio

FEBRUARY 14, 2024

By implementing strategic account planning , businesses can gain a deeper understanding of their customers’ needs, set clear objectives, and develop effective strategies to meet those objectives. Voice of Customer (VOC) Listening to the voice of the customer is paramount in strategic account planning.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

FEBRUARY 14, 2024

By implementing strategic account planning , businesses can gain a deeper understanding of their customers’ needs, set clear objectives, and develop effective strategies to meet those objectives. Voice of Customer (VOC) Listening to the voice of the customer is paramount in strategic account planning.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

SBI Growth

MAY 1, 2018

Sales Operations works with virtually every key functional group and level within an organization. “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett.

Customer Experience 78

Customer Experience Sales Organization Account Management 78

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Account Manager Tips

MAY 25, 2021

Definition of key account management. If you're not sure what key account management is, don't worry, you're not alone. Strategic Customer Alliances. Before we get to that, let me explain how key account management became a business strategy. Key account managers kept them. Burnett, K.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference. Our customers are changing even faster.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Brooks Group

FEBRUARY 12, 2024

When engaging new prospects is tougher than ever, sales organizations know cross-selling and upselling are two effective tactics to increase revenue. Satisfied customers are far more likely to buy than new prospects. This may make customers become less engaged to avoid the feeling of being sold to.

Sales Training 75

Sales Training Sales Account Management Profitability 75

DemandFarm

MAY 22, 2024

By leveraging these add-ons, companies can effectively manage their customer relationships and accelerate development cycles, ensuring they stay ahead in the competitive market landscape. Top Key Account Management Applications 1. 2 Must Have Customer Service Enhancement Applications 1.

Facilitation 52

Facilitation Key Account Management CRM Decision-making 52

SalesPop

MARCH 20, 2022

This Expert Insight Interview discusses: How customer success has changed in the subscription-based economy. Why organizations must work hard to make the customer experience seamless. Customer Success. Once upon a time, there was no such thing as customer success. Aligning Your Goals.

Customer Success 98

Customer Success Sales Account Management CRM 98

Flevy

JULY 6, 2022

ABM solutions are employed to gain new customers, develop existing and future prospects, and enhance enterprise accounts. ABM solutions have the 4 core functions: Account Management. Account Intelligence. Account-based Advertising. Account Management. Digital Personalization.

Marketing 109

Marketing Account Management Facilitation CRM 109

Arpedio

FEBRUARY 23, 2024

In today’s fast-paced and ever-evolving business landscape, organizations face a myriad of challenges when it comes to driving revenue growth and maximizing profitability. Revenue Operations (RevOps) is a strategic approach that aims to streamline and optimize the entire revenue generation process within an organization.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

Arpedio

FEBRUARY 2, 2024

When these departments align their efforts towards a common set of accounts, communication becomes more streamlined, leading to a cohesive and unified customer experience. This collaborative approach ensures that everyone is on the same page, working towards the shared goal of customer satisfaction. Superior together.

Account Planning 52

Account Planning Account Management Facilitation Stakeholders 52

Arpedio

NOVEMBER 30, 2021

In large corporations we have observed that decision makers want to involve a larger amount of people in their decisions in order to either be sure that they make the right decision or in other cases legitimize their decision internally in the organization. Companies that prioritize customer experience drive 4-8% higher revenue.

Digitalization 52

Digitalization Account Management B2B Decision-making 52

Sales Outcomes

MARCH 20, 2023

If there’s friction within your company over who should manage current accounts – sales, operations, or service delivery – this post is for you. The success of customer-facing organizations depends on their ability to manage the customer experience effectively, from initial contact to delivery and beyond.

Management 52

Management Account Management Sales Account Planning 52

Arpedio

MARCH 5, 2024

This is where effective account management comes into play. Businesses across industries are increasingly turning to account management solutions to streamline their processes, enhance client satisfaction, and drive growth. Moreover, efficient account management contributes to operational efficiency and productivity.

Account Management 52

Account Management Management Client Relationships Facilitation 52

DemandFarm

APRIL 28, 2023

Imagine a world where your sales team can: instantly identify high-potential leads, use detailed customer profiles to tailor sales pitches, close deals at a significantly higher rate, all while spending less time on administrative tasks. Read Whitepaper: The Impact of Digital Key Account Management on Sales Enablement 2.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

Hubspot Sales

APRIL 5, 2023

Account managers work closely with customers to make sure they have a good experience and get the help they need. The average salary for an account manager is roughly $53,000 a year. of companies use two or more sources of contact data to ensure they make the customer experience easier for sales development.

Software 118

Software Software Sales Meetings 118

DemandFarm

MAY 12, 2023

Several B2B companies offer not only many solutions, but solutions that involve long-term engagements with their customers. For such organizations, winning the deal is only the beginning. In certain cases, Key Accounts are further identified which are given additional attention. This can help to increase customer loyalty.

B2B 52

B2B Key Account Management Account Management Manufacturing 52

SmartKarrot

JUNE 11, 2020

An account management software is basically a customer relationship management (CRM) that’s fast gaining popularity as the tool that helps big and small businesses organize their sales by dividing them sector-wise. Which is where account management software tools come into play. .

Account Management 10

Account Management Software Software Management 10

SalesGlobe

AUGUST 25, 2022

The first step is to clearly define outcome-based expectations for the sales organization. The four key focus areas for the client scenario are as follows: Growth through product expansion: selling new products to existing customers. This seller must be able to match customer needs with the company’s products and services.

Acquisition 52

Acquisition Sales Account Management Innovation 52

Arpedio

OCTOBER 21, 2021

Using new technology to improve old processes will not suddenly transform the way your teams deliver a great customer experience at scale. Transformation occurs when leaders shift their attention away from internal technology, products, departments, or processes towards their customers. VP of Customer Success, ARPEDIO.

Digitalization 52

Digitalization Digital Transformation Account Management B2B 52

Arpedio

OCTOBER 21, 2021

Using new technology to improve old processes will not suddenly transform the way your teams deliver a great customer experience at scale. Transformation occurs when leaders shift their attention away from internal technology, products, departments, or processes towards their customers. VP of Customer Success, Arpedio.

Digitalization 52

Digitalization Digital Transformation Account Management B2B 52

Arpedio

MARCH 7, 2022

For key or strategic accounts, does it matter if marketing works with sales? Account-based marketing (ABM) revolutionized marketing. So, why do so many strategic/key account management (SAM/KAM) programs not integrate with ABM? Absolutely yes!

Co-Creation 52

Co-Creation Account Management Account Planning Key Account Management 52

SmartKarrot

OCTOBER 31, 2022

The customer success/account management industry is constantly evolving, but one main thing that has not changed is the need for personalized recommendations for clients. The Augmented Intelligence(AI) Framework is a framework that helps you identify and understand what is essential to your customers.

Account Management 10

Account Management Customer Success Management Artificial Intelligence 10

Hubspot Sales

AUGUST 17, 2020

When establishing a new customer account, the business should perform due diligence to determine if taking the account is in the best interest of the bottom line. This is where account development becomes a helpful function. Individuals in this role are commonly referred to as an account development manager.

Account Development 95

Account Development Management Advertising Profitability 95