KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Account Manager Tips

MAY 1, 2021

As a key account manager, you not only need to keep your clients, you need to keep them profitable. Sales and key account management Too often, key account managers retreat from sales-focused conversations because it feels manipulative. All the things key account managers work hard to avoid.

Negotiation 130

Negotiation Key Account Management Suppliers Value Proposition 130

Account Manager Tips

MAY 1, 2021

As an Account Manager, there's always something to negotiate. Now work backwards and fill in the actions you need to take to get this deal ready to present to your client. Even if you use a CRM, tracking your opportunities with a project management tool is a great idea. Where do you sit in the spectrum of suppliers?

Negotiation 130

Negotiation Suppliers Decision-making Sales 130

Account Manager Tips

AUGUST 9, 2022

The buyer will get help from a different supplier (i.e. Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Connected with key stakeholders and decision makers. not you) to solve the problem.

Negotiation 130

Negotiation Value Proposition Brainstorming Suppliers 130

Account Manager Tips

NOVEMBER 9, 2020

Is there anything worse a key account manager has to do than tell clients about a price increase? They need to notify internal stakeholders and update procedures and systems. or make some phone calls to alternative suppliers. I had some clients that were on ancient contracts with dedicated dedicated account management.

Negotiation 130

Negotiation Account Management Key Account Management Communication 130

SmartKarrot

JUNE 28, 2023

The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. The main aim of this practice is to help grow the number of key accounts in order to attain mutually beneficial goals and maximize their value.

Key Account Management 10

Key Account Management Account Management CRM Management 10

Account Management Skills

JANUARY 25, 2022

There could be supplier performance issues, whilst we try to work with our suppliers, to iron out issues together find solutions, occasionally you will reach a stage of the relationship where you say, this is not going to work, we’re going to have to change. So for that, you would definitely go out and do a pitch process.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

Account Manager Tips

JULY 28, 2020

How does your account management team keep up with the challenges and opportunities presented by growth? And how do you define account management objectives that deliver results? I'm excited to share my conversation with Calin Muresan , Existing Business Manager at Netguru. 07:27 Example of aligned KPIs.

Account Management 130

Account Management Management Account Planning Organization 130

Arpedio

MARCH 27, 2023

SAMA 7-step Strategic Account Management Process 4. The MEDDIC sales methodology is well-suited for enterprise sales organizations that need extensive qualification as enterprise sales (almost always) require 1) engagement from numerous stakeholders, and 2) a complex solution to meet their needs. Table of Contents 1.

Sales 52

Sales Account Management e-Learning Decision-making 52

Mike Kunkle

FEBRUARY 5, 2023

The above diagram is only one possible example and is a consultative example, where a solution is sourced and implemented (rather than a transactional example where a supplier is sourced and products are purchased, used, and replenished).

B2B 198

B2B Sales Decision-making Negotiation 198

Account Manager Tips

JUNE 23, 2020

Phil is an account management and sales professional professional with a wealth of experience and wisdom he's distilled into The Tenets of Account Management. These guiding principles have served Phil well and I know they will help you find success as a key account manager. The Tenets of Account Management.

Key Account Management 182

Key Account Management Account Management Management Suppliers 182

Account Manager Tips

JULY 9, 2020

Your first 90 days in a new job as an account manager are the most challenging.and with the most at stake. Create two versions: 30 60 90 day plan presentation. Present your plan over three slides - one for each month. Sample slides from the 90 Day Plan Presentation available in The KAM CLUB. People will judge you.

Account Management 130

Account Management Management Key Account Management Stakeholders 130

Strategic Account Management Association

OCTOBER 14, 2021

By Saleh Al-Ben Saleh, Strategic Account Manager, Emerson. A while ago, I came across a discussion about the optimal way to capture strategic customers in a customer relationship management (CRM) tool in a way that enables effective, efficient account planning using account planning applications or tools.

Account Planning 520

Account Planning CRM Account Management Decision-making 520

Strategic Account Management Association

SEPTEMBER 22, 2020

8 webinar, “The new health system supply chain mandate: What every SAM needs to know,” hosted by SAMA and presented by Advisory Board’s Brandi Greenberg. . As a strategic account manager (SAM), you know how important it is to speak your customers’ language and see the world through your customers’ eyes. health care dynamics.

Supply Chain 400

Supply Chain Artificial Intelligence Innovation Suppliers 400

Revegy

JULY 17, 2018

While typical CRM tools help keep track of contacts (and their roles) within an account or opportunity, much more information is needed to successfully identify revenue potential in your key accounts or move through a deal. 3) Gain Revenue Predictability and Long-Term Forecast Visibility with a Revenue Snapshot.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

Account Management Skills

AUGUST 7, 2023

We also ran an AI for Account Managers webinar recently together with Roy Murphy and the recording has been asked for several times. We help them protect their assets, monetize them, develop strong contracts with their clients and other stakeholders and navigate marketing regulations.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Account Management Skills

MARCH 2, 2021

Why being genuine and empathetic is so important to the account management role. * And it’s, I think, the first thing to say is recognising that the role of account manager it’s a difficult balancing act, because you’re there to manage the clients expectations, but also to sell the agency product.

Marketing 52

Marketing Account Management Meetings Media 52

SmartKarrot

OCTOBER 13, 2022

Who owns an organization’s expansion revenue/expansion transformation – customer success teams or account management teams? Customer success, sales, and expansion/account management are typically the three departments and personas within a SaaS company that own and handle customer revenue expansion.

Account Management 10

Account Management Customer Success Management Negotiation 10

Apptivo

JUNE 27, 2022

The healthcare CRM helps administer the complete management of the patients’ needs and demands. The data present inside the healthcare CRM can be completely synchronized, which can be accessed by medical staff across different departments, whenever needed. CRM creatio integrates CRM with business process management features.

CRM 52

CRM Healthcare B2C Suppliers 52

Account Management Skills

MAY 22, 2023

At the same time, I’ve replaced three suppliers with one. I’ve got better outcomes, more defined outputs, more single point of accountability, and overall, probably a better commercial deal structure so I’ve won. I want a quality supplier plus reliability. I want innovation, creativity plus quality.

Procurement 52

Procurement Negotiation Supply Chain Insurance 52