Account Manager Tips

JUNE 29, 2021

Your job as a key account manager is to deliver the kind of value that convinces your clients to stay in the loop. Shareholders and board/directors value growth, costs, profit and cashflow. Provide Value Reports that present measurable shareholder and stakeholder value. Stakeholders value business improvement.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Brightbridge Consulting

JUNE 12, 2019

Key Account Management: Skills Development: Flint Group. Group workshops and individual coaching for experienced senior key account leaders, commercial and technical managers. Coaching sessions between workshops have concentrated on embedding appropriate approaches and addressing market challenges.

Shareholders 52

Shareholders Suppliers Key Account Management Value Proposition 52

Arpedio

APRIL 13, 2023

Before we go into further detail with stakeholder management, let’s first clarify what an actual stakeholder is: A stakeholder is any individual or group that has an interest in, or can be affected by, the actions or decisions of a business.

Stakeholders 52

Stakeholders Management Shareholders Suppliers 52

KAMCast

JUNE 10, 2021

What are the levels of motivation across your account managers and sales team? It’s long been acknowledged that happy and engaged teams lead to happy and engaged customers which ultimately create happy and engaged shareholders. Are your new business teams ALIGNED with your Account Managers? How ENGAGED are they?

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52

Account Management Skills

NOVEMBER 21, 2022

He’s brilliant, just go and ask for his advice and I went and had a coffee with him, and he just said, there’s an account management position open, do you want it? I hadn’t really been trained professionally as an account manager. So, the product manager and the account manager seem to gel really well.

Digitalization 104

Digitalization Account Management Marketing Leadership 104

Deep Insight

SEPTEMBER 29, 2022

They also report it to their shareholders in their annual reports. International law firm DWF reported its first net promoter scores to shareholders in 2019. Times have changed. Net Promoter Scores Are Now Reported in Europe. One of the biggest changes is that most large European companies now measure NPS. As did Atos.

Shareholders 52

Shareholders B2B B2C Customer Experience 52

QYMATIX

JANUARY 16, 2023

Sales leaders need well-thought, modern metrics to make informed decisions about their Key Account Managers and customers. Choosing the right set of sales KPI helps a manager in B2B to cut through the noise and see the actionable indicator they need. What are common KPI best practices in B2B Sales?

B2B 52

B2B Sales Management Sales Analytics Management 52

Jermaine Edwards

NOVEMBER 25, 2021

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Therefore a business should seek to create value for all stakeholders, not just shareholders. What does this mean today? Here’s what the great R.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Account Manager Tips

NOVEMBER 19, 2022

For example, if it means happy shareholders, you could use a picture of people applauding at an annual general meeting. If your presentation is about saving money, don’t use a picture of piles of cash. Think about what saving money means to your client and choose that picture instead. Something that triggers an emotional reaction.

Value Proposition 246

Value Proposition Decision-making Shareholders Government 246

Account Management Skills

FEBRUARY 6, 2023

If you have an account manager in your team, or perhaps you are an account manager and you’re looking to upskill, my next agency Account Accelerator (TM) training programme starts on March 28th 2023. You can read more here. Better to make use of them than to try and escape from them, I say.

Acquisition 52

Acquisition Finance e-Learning Advertising 52

Arpedio

NOVEMBER 22, 2023

Stakeholders can include a wide range of individuals, groups, or organizations, such as customers, suppliers, employees, shareholders, government agencies, and communities. This knowledge can help businesses develop effective engagement strategies, manage risks, and align their business strategies with stakeholder interests.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

SmartKarrot

APRIL 4, 2022

Role: Customer Success Manager. As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.

Customer Success 19

Customer Success Shareholders Onboarding Account Management 19

SalesGlobe

MARCH 30, 2023

Growth in year one can be very difficult due to the internal changes that are taking place, but the greater the communication and clarity of messaging, the better opportunity you will have to retain the talent you want and the revenue that your shareholders and investors expect. New business, account management, or renewals?

Acquisition 52

Acquisition Shareholders Communication Investors 52

Account Management Skills

NOVEMBER 15, 2021

– what point in the agency’s revenue growth does an agency typically employ their first account manager? – and the implications of having a hybrid account manager (someone who plays the combined account manager and project manager role, versus keeping the roles separate).

Finance 52

Finance Account Management Profitability Management 52

SBI Growth

MARCH 29, 2018

Our guest on SBI TV is Paula Shannon, the Chief Sales Officer at Lionbridge. Paula shares her journey going from a publicly traded company, as a chief sales officer, to a company owned by a private equity firm. She discusses.

Sales 96

Sales Shareholders Investors Account Management 96

SalesGlobe

AUGUST 25, 2022

And, you know, having the money sit idle isn’t helping the shareholders any, right, so they’re taking more risk right now to deploy their money. You know, an account manager, one company might be very reactive. And an account manager in our company was a quota based farmer that drove growth year over year 20%.

Acquisition 52

Acquisition Sales Decision-making Leadership 52