Mike Kunkle

MAY 11, 2022

This includes an understanding of processes, political savvy, culture, collaboration, consensus building, and the ability to execute on all the above plans effectively. How to plan and organize effectively. Strategic Account Management. Account Planning. Part of Strategic Account Management. Sales Hiring.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Hubspot Sales

MARCH 18, 2019

A KAM needs leadership abilities to guide her team members (which might include a salesperson, marketer, technical support, implementation and/or onboarding specialist). Key account programs have a lot of moving parts. Ability to assess account needs and identify gaps. Orchestrate and Execute.

Key Account Management 127

Key Account Management Account Management Management Account Strategy 127

SmartKarrot

DECEMBER 2, 2022

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: Jenkin Beattie As a Customer Success Manager, you will develop and manage key accounts achieving mutual goals whilst seeking growth within each account. Onboard and train new customers on the solution. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

FEBRUARY 1, 2022

Oversee customer onboarding, strategic business reviews, success plans, contract renewals and upsell opportunities. Own metrics related to the successful onboarding, retention, and growth of Teampay customers. Own metrics related to the successful onboarding, retention, and growth of Teampay customers.

Customer Success 19

Customer Success Onboarding Account Planning Healthcare 19

SmartKarrot

JULY 29, 2022

Create the best SaaS customer experience across onboarding, support, and customer management. Ability to pitch to new clients and upsell/sell new products to current clients without the support of senior leadership. Contribute to and help lead the strategic conversations with both clients and Constellation leadership.

Customer Success 19

Customer Success Onboarding Leadership CRM 19

SmartKarrot

APRIL 15, 2022

Present data, findings, results, and recommendations to leadership. Partner closely with Manage, hire, develop and onboard a team of strategic account executives to serve the needs of the customers and business. Plan, schedule and oversee key client communication points.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

JANUARY 20, 2023

Responsible and accountable for overall customer satisfaction and retention overseeing customer onboarding, account management, and expansion. He/she will be focused on mentoring and coaching a team focused on client engagement, account planning and strategy, contract negotiation, and commercial business strategy.

Customer Success 19

Customer Success Onboarding Government Negotiation 19

SmartKarrot

MARCH 7, 2022

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Deliver key success metrics such as NPS and Net Recurring Revenue.

Customer Success 19

Customer Success Account Growth Onboarding Account Planning 19

SmartKarrot

OCTOBER 25, 2021

Partner with EMEA Sales Leadership to develop the plan for Customer Success expansion into that region. Create and maintain rolling 6-month account plans for all assigned accounts, to purposely drive revenue retention & expansion while clearly demonstrating measurable ROI back to the customer.

Customer Success 19

Customer Success Onboarding Account Planning Customer Experience 19

SmartKarrot

FEBRUARY 7, 2022

Role: Senior Customer Success Manager Location: New York, NY, US (Hybrid) Organization: Recapped As a Senior Customer Success Manager, you will be collaborating with Sales to successfully onboard new customers. Provide onboarding guidance to new customers and navigate available resources & training materials.

Customer Success 19

Customer Success Onboarding Account Planning Leadership 19

SBI

JUNE 12, 2019

As we continue to grow, we need sales leadership that can help us with our focus on enterprise SaaS sales. As we continue to grow, we need sales leadership that can help us with our focus on enterprise SaaS sales,” said Mark Galloway, CEO and Co-Founder at OppSource. Account Planning. It offers a key account planning and.

Artificial Intelligence 25

Artificial Intelligence Account Planning Sales Leadership B2B 25

SmartKarrot

MARCH 20, 2023

Customer Success Manager, you’ll control the strategic and enterprise accounts’ post-sales customer experiences, including onboarding, product adoption, customer relationships & advocacy, renewal/expansion, and so on. Help the team build measurable, actionable account plans.

Customer Success 19

Customer Success Finance Account Planning Customer Experience 19

SmartKarrot

NOVEMBER 30, 2022

Role: Customer Success Manager Location: Remote, Canada Organization: Deeded As a Customer Success Manager, you will onboard new partners to the platform. Prepare regular account plans with key objectives using key account metrics. Assist in onboarding new customers. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Onboarding Facilitation Account Planning 19

SmartKarrot

NOVEMBER 2, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Cleverbridge As a Director of Customer Success, you will prepare account plans by collaborating closely with clients to identify current and future success goals; communicate plans to cross-functional team members and work to plans.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

FEBRUARY 17, 2023

Drive the procedures and results of strategic account planning. All client operations functions are operationally managed in order to satisfy clients and carry out the client plan for the business. Team leadership, resource allocation, spending limits, procedures, and accountabilities.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

FEBRUARY 17, 2023

Drive the procedures and results of strategic account planning. All client operations functions are operationally managed in order to satisfy clients and carry out the client plan for the business. Team leadership, resource allocation, spending limits, procedures, and accountabilities.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

SEPTEMBER 5, 2022

Establish strong relationships with BIOVIA R&D and Product management leadership to ensure customer needs are well represented. Work closely with the Technical Integration Manager to guide customers through onboarding and integration. Proactively identify risk and work with account team to develop and execute risk mitigation plans.

Customer Success 19

Customer Success Onboarding Prioritization Facilitation 19

SmartKarrot

NOVEMBER 24, 2021

Apply here: [link] Role: Director, Customer Success (Remote) Location: Remote, United States Organization: Caroo As a Director, Customer Success, you will develop account management playbook for an evolving tech-enabled product and growing membership base. Collaborate with sales leadership to design account handoff processes.

Customer Success 19

Customer Success Account Management Leadership Account Growth 19

SmartKarrot

JANUARY 21, 2022

Work closely with product leadership to help deliver roadmap feature requests across the entire customer base. Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Initiating and participating in account planning sessions with both internal teams and client’s key stakeholders.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

DECEMBER 12, 2022

Role: Director of Customer Success Location: New Jersey, United States (Hybrid) Organization: Controlant As a Director of Customer Success, you will take leadership/ownership of customer engagement – through the customer journey from initial Implementation to full revenue realization, growth, adoption, and expansion.

Customer Success 19

Customer Success Supply Chain Government Account Planning 19

SmartKarrot

NOVEMBER 16, 2022

You’ll build a long-term trust-based relationship, ensuring to develop and execute a strategic account plan that is aligned with the value of the client and company. Have a Growth Focus – setting a vision and associate plan for the development of a strong, growing, and profitable customer account.

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

APRIL 8, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Own and drive strategic plans for renewals and a supporting operating plan for renewals.

Customer Success 19

Customer Success Government Innovation Leadership 19

SmartKarrot

JANUARY 27, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Oktopost As a Customer Success Manager, you will be responsible for all post-sale activities, including initial onboarding, social strategy, expansion, and retention.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

DECEMBER 1, 2021

Onboarding customers on the Socialive software and connecting their usage of the software with their specific business use cases. Hold programming, sales, operations, and marketing leadership and teams accountable to commitments made to customers. Prepare and lead strategic QBRs with enterprise-level customers.

Customer Success 19

Customer Success Retail Performance Review Client Relationships 19

SmartKarrot

JULY 15, 2021

Role: Vice President of Customer Success Location: New York, NY, US Organization: 24 Seven Talent As a Vice President of Customer Success, you will work closely with the executive leadership team to develop and execute growth strategies for a subscription business. Focus on key SaaS revenue goals.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

OnStrategyHQ

MAY 18, 2021

Executive Team Planning Team. Leadership Offsite: 1 – 2 days. Positive long-term results rely on defining the competencies needed to maintain market leadership and maximizing the effectiveness of those internal systems. HR Mgmt: Hire and onboarding processes. Tools & Techniques. Estimated Duration.

Organization 96

Organization Facilitation Small Business Marketing 96

SmartKarrot

NOVEMBER 27, 2020

Create, execute, and oversee account plans to track customer opportunities, activities, and projects and ensure engagement by appropriate parties throughout. Identify areas for growth within existing accounts and manage the renewal process. Managing the renewal process and negotiating multi-variable contracts.

Customer Success 10

Customer Success Value Proposition Account Planning Onboarding 10

SmartKarrot

NOVEMBER 23, 2020

Provide leadership to the team and enable the success of individuals and teams through clear Objective Key Results, performance, and development discussions. Works with the Account Managers to develop an overall account plan. Build and deliver a streamlined onboarding process for new customers.

Customer Success 10

Customer Success Onboarding Account Management Leadership 10

SmartKarrot

AUGUST 13, 2021

Help to onboard new clients and introduce them to relevant people in the organization and the broader ecosystem of useful contacts. Thought leadership for best practice and other useful insights into product development and scaling tech start-ups. Own the team retainment & growth including executive reporting and account planning.

Customer Success 10

Customer Success Onboarding Negotiation Customer Experience 10

SmartKarrot

MARCH 9, 2021

Develop and maintain annual account plans and present them to Senior Leadership Team. Onboard and training new clients on the platform, as well as negotiating and delivering renewals. Delivery of handovers from Sales for new customers, to help onboard them and introduce them to the communication processes.

Customer Success 10

Customer Success Negotiation Onboarding Finance 10

SmartKarrot

JULY 1, 2021

Manage resource planning, conduct forecast meetings, QBRs and deliver regular performance and activity reports to Sales Executive leadership. Own the success of customers, including onboarding, product adoption, retention and growth. Operational account planning, including account segmentation and capacity planning.

Customer Success 10

Customer Success Account Planning Customer Experience Stakeholders 10

SmartKarrot

JUNE 7, 2021

Be a conduit between sales and delivery for a smooth transition and onboarding of the client to the Platform. Communicate to the client the process of onboarding on a weekly/fortnightly basis to keep the client informed of the progress.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

SmartKarrot

JUNE 17, 2021

Manage and lead the team to develop delivery plans that maximize member experience and achieve higher value realization and member satisfaction. Contribute thought leadership and best practices, both internally and externally, around member service experience improvements.

Customer Success 10

Customer Success B2C eCommerce Leadership 10

SmartKarrot

APRIL 21, 2021

Role model executive leadership characteristics that contribute to team-wide effectiveness. Identify the strategic priorities for the account and then prioritize, forecast, and enable execution. Provide thought leadership and executive escalation to promote growth initiatives. Recruit, develop and lead a high-performing team.

Customer Success 10

Customer Success Negotiation Leadership Account Planning 10

SBI

NOVEMBER 7, 2019

Wootton will join Seismic’s senior leadership team and continue to lead the Percolate team, reporting directly into Seismic CEO Doug Winter. Account Planning. Revegy, the enterprise account planning platform for revenue optimization, rolled out two new features in its Fall Release: Whitespace+ and Contacts+.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20

SBI

APRIL 4, 2018

Salespeople can be over 50% more productive when building and refreshing account plans. Adding to data already captured and structuring this in a useful planning approach for accounts and opportunities will make things simple for sales people. Garry: First is to focus on sales leadership.

B2B 20

B2B Sales Decision-making Account Planning 20

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10