Arpedio

DECEMBER 19, 2023

Onboarding specialists : Focus on ensuring a smooth transition for new clients, helping them get started with the company’s offerings. These insights can guide account managers and customer success teams in tailoring their strategies to meet the unique needs of each client. Ready streamline your account planning?

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Hubspot Sales

MARCH 18, 2019

These accounts make up the majority of the business' income. To turn buyers into business partners, a key account manager (KAM) typically provides dedicated resources, unique offers, and periodic meetings. As professional services firm BTS points out , key account programs often lead to increased costs and lower margins.

Key Account Management 127

Key Account Management Account Management Management Account Strategy 127

Arpedio

AUGUST 22, 2023

This segmentation, very much in line with the principles of account-based selling , allows you to allocate resources, time, and effort effectively, ensuring you focus on the accounts that hold the most value for your business. Regularly engage with key stakeholders, listen to their feedback, and provide updates on your progress.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Arpedio

JANUARY 5, 2024

Key Responsibilities of Account Managers Account managers are entrusted with a variety of responsibilities that collectively aim to fortify the client-agency relationship. The amalgamation of account management and customer success shapes a customer-centric culture that resonates throughout the organization.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

MAY 23, 2023

Sales coaching can be conducted through regular meetings, role-playing exercises, feedback sessions, and performance evaluations. Start by centralizing your account and stakeholder data in Salesforce! It’s worth noting that unlike sales managers, sales coaches prioritize individual development over meeting targets.

Sales 52

Sales Account Management Stakeholders CRM 52

SmartKarrot

MARCH 29, 2023

To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering. Assistance with customer onboarding and training to encourage adoption. Create and carry out account plans with an emphasis on boosting product uptake and opening up new value channels.

Customer Success 19

Customer Success Stakeholders Onboarding Client Relationships 19

SmartKarrot

JANUARY 9, 2023

Role: Customer Success Manager Location: London, England, United Kingdom Organization: HiBob As a Customer Success Manager, you will build and execute an account-specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management, and account planning sessions.

Customer Success 19

Customer Success Onboarding Account Planning Stakeholders 19

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. They set measurable goals for their team, ensuring that the company meets its financial objectives.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

SmartKarrot

DECEMBER 2, 2022

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: Jenkin Beattie As a Customer Success Manager, you will develop and manage key accounts achieving mutual goals whilst seeking growth within each account. Onboard and train new customers on the solution. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

MARCH 7, 2022

Role: Director, Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Deliver key success metrics such as NPS and Net Recurring Revenue.

Customer Success 19

Customer Success Account Growth Onboarding Account Planning 19

SmartKarrot

MARCH 25, 2022

Collaborate with the Pacvue Training and Education team to build out the content for product onboarding and education. Own the client relationships and provide tactical support for strategic accounts. Complete customer account plans while maintaining customer satisfaction ratings that meet company standards.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

MARCH 29, 2023

To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering. Assistance with customer onboarding and training to encourage adoption. Create and carry out account plans with an emphasis on boosting product uptake and opening up new value channels.

Customer Success 15

Customer Success Stakeholders Onboarding Client Relationships 15

Arpedio

MARCH 26, 2024

Post-Sales Strategy: Involves activities and processes that occur after the sale, such as customer onboarding, support, and relationship management , aimed at ensuring customer satisfaction and retention. Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

SmartKarrot

FEBRUARY 1, 2022

Oversee customer onboarding, strategic business reviews, success plans, contract renewals and upsell opportunities. Own metrics related to the successful onboarding, retention, and growth of Teampay customers. Being the main point of contact between the company and your portfolio of named accounts.

Customer Success 19

Customer Success Onboarding Account Planning Healthcare 19

SmartKarrot

MARCH 29, 2022

Establish professional and productive relationships with key stakeholders. Proactively and intentionally drive customer health including utilization and ROI across Grand Rounds services to meet customer expectations and contractual commitments. Set up new Account relationships appropriately within the pre-sales lifecycle stage.

Customer Success 19

Customer Success Transportation Client Relationships Stakeholders 19

SmartKarrot

MAY 19, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Keep regular meetings with key stakeholders & running Business Reviews.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

Arpedio

NOVEMBER 7, 2022

The MEDDIC sales methodology is well-suited for enterprise sales organizations as enterprise sales (almost always) require 1) engagement from numerous stakeholders, and 2) a complex solution to meet their needs. Want to increase the results of your account planning and create a common language around your sales best practice?

e-Learning 52

e-Learning Decision-making B2B Sales 52

Arpedio

NOVEMBER 7, 2022

The MEDDIC sales methodology is well-suited for enterprise sales organizations as enterprise sales (almost always) require 1) engagement from numerous stakeholders, and 2) a complex solution to meet their needs. Want to increase the results of your account planning and create a common language around your sales best practice?

e-Learning 52

e-Learning Decision-making B2B Sales 52

SmartKarrot

SEPTEMBER 19, 2022

Apply here: [link] Role: Customer Success Manager Location: New York, NY, US Organization: HiBob As a Customer Success Manager, you will implement the onboarding of each of your clients (Mid-market and enterprise). Manage a portfolio of accounts with a focus on renewals and upsells conversations.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

APRIL 15, 2022

As a Trusted Advisor and Executive Sponsor, develop and maintain long-term relationships with stakeholders at your customers. Partner closely with Manage, hire, develop and onboard a team of strategic account executives to serve the needs of the customers and business. Plan, schedule and oversee key client communication points.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Provide reporting on account progress and forecasts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

DECEMBER 17, 2021

Oversee the creation and direction of training materials that can be used to supplement customer onboarding and ongoing customer support. Provide feedback and input to the product teams to help guide the development to meet current customer needs. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Onboarding Account Growth Account Planning 19

SmartKarrot

SEPTEMBER 3, 2021

Execute the onboarding and implementation of customer data, while ensuring milestones and timelines are achieved. Proactively address gaps in product adoption and work with customers in order to achieve account health. Be a liaison between external and internal stakeholders. Manage a group of APS clients.

Customer Success 19

Customer Success Onboarding Account Growth Client Relationships 19

Account Management Skills

AUGUST 24, 2021

With the account management world, you do it based on the commitments you’re making to your customers. But it’s a very similar dynamic, I’m still creating a plan. I’m working toward that plan. I’m updating internal and external stakeholders, and all that sort of stuff. Jenny 07:44.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

NOVEMBER 16, 2022

You’ll build a long-term trust-based relationship, ensuring to develop and execute a strategic account plan that is aligned with the value of the client and company. Have a Growth Focus – setting a vision and associate plan for the development of a strong, growing, and profitable customer account.

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

OnStrategyHQ

MAY 18, 2021

Follow Up Offsite Meeting: 2-4 hours. *To To access the worksheets under “Tools & Techniques” please refer to our Strategic Planning Kit for Dummies. OnStrategy is the leader in strategic planning and performance management. HR Mgmt: Hire and onboarding processes. Executive Team and Strategic Director.

Organization 96

Organization Facilitation Small Business Marketing 96

SmartKarrot

JANUARY 21, 2022

Create and execute a talent strategy that recruits, onboards, and develops diverse talent. Represent Customer Success at leadership and executive meetings to deliver an organization value proposition to drive new business and positive outcomes. Develop a differentiated and multi-channel customer journey across the client lifecycle.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

APRIL 8, 2022

Serve as the owner for a portfolio of high-value accounts, responsible for meeting key performance metrics. Develop strategies to increase account value while ensuring the highest possible retention metrics in the industry. Develop & maintain Key Account Plans supported by regular onsite customer reviews.

Customer Success 19

Customer Success Government Innovation Leadership 19

SmartKarrot

OCTOBER 12, 2021

Build and lead a world-class team, developing a company-wide customer success program that integrates processes, content, and data to/from stakeholder organizations (e,g., Provide strategic direction on revenue expansion in accounts through cross-sell and up-sell opportunities. Marketing, Sales, and Product/Engineering).

Customer Success 19

Customer Success Account Planning Digitalization Customer Experience 19

Arpedio

MARCH 27, 2023

Research by Vantage Point Performance revealed that 72% of sales managers hold sales pipeline review meetings with their sales reps several times per month. Regularly communicate with your team and stakeholders to ensure alignment and identify areas for improvement. closing deals) is much smoother. Superior together.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

Research by Vantage Point Performance revealed that 72% of sales managers hold sales pipeline review meetings with their sales reps several times per month. Regularly communicate with your team and stakeholders to ensure alignment and identify areas for improvement. closing deals) is much smoother. Superior together.

Software 52

Software Software Management Sales 52

SmartKarrot

MARCH 25, 2021

Developing deeper and a stickier level of relationships with all key stakeholders. Work as a stakeholder with Product and Marketing to develop the product roadmap and go to market strategy and provide key insights, reporting, and strategic recommendations for Telecommunications clients. Daily/Weekly/Monthly/Quarterly Reporting.

Customer Success 10

Customer Success Telecommunications Value Proposition Stakeholders 10

SmartKarrot

NOVEMBER 4, 2020

Apply here: [link] Role: Director of Customer Success Location: Oakland, California, United States Organization: Eko As a Director of Customer Success, you will establish trusted and productive relationships with key stakeholders at strategic accounts. Deliver customer reports illustrating Eko value delivery (e.g.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

FEBRUARY 19, 2021

Onboard new clients provided by the sales department in a timely manner that meets expected deadlines. Consult with clients on changing needs and collaborate with colleagues to implement new protocols and processes to meet those needs. Create a team culture of excellence that puts the customer first.

Customer Success 10

Customer Success Stakeholders Customer Experience Government 10

SmartKarrot

JULY 1, 2021

Manage resource planning, conduct forecast meetings, QBRs and deliver regular performance and activity reports to Sales Executive leadership. Own the success of customers, including onboarding, product adoption, retention and growth. Operational account planning, including account segmentation and capacity planning.

Customer Success 10

Customer Success Account Planning Customer Experience Stakeholders 10

SmartKarrot

NOVEMBER 25, 2020

Lead the CSMs through the development and management of strategic account plans and business reviews that can be used to create internal and customer alignment with their desired outcomes. Develops and drives strategic plans to meet performance expectations and identifies expansion opportunities to drive growth within key accounts.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

JANUARY 29, 2021

Representing the voice of the customer and influencing internal stakeholders by promoting a customer-centric mindset across the organization. Manage a team of technical account managers (TAM) responsible for ensuring the technical goals of customers are met. With guidance from Sr.

Customer Success 10

Customer Success Digital Transformation Customer Experience Account Planning 10