Zendesk

NOVEMBER 28, 2023

Customer-first initiatives Being customer-first means putting the customer at the center of organizational decision-making instead of only focusing on products or profitability. This results in more intelligent, data-driven decisions that can improve the support system. Since partnering with Zendesk, CARET has achieved a 1.54-hour

e-Learning 52

e-Learning Software Software Brainstorming 52

Hubspot Sales

DECEMBER 12, 2019

Simply put, consultants work to make their clients more successful. Strategy consultants are typically experts in a certain industry or field and advise on high-level, strategic business decisions, such as company vision, resources, and investments. What makes you an expert? Operations Consulting. Financial Strategy Consulting.

Healthcare 115

Healthcare Supply Chain Software Software 115

ClearPoint Strategy

DECEMBER 17, 2020

Adopting certain climate initiatives to reduce your carbon footprint, for instance, will make you more eco-friendly (and, by extension, more appealing to customers). Could you make a few tweaks to improve your culture and thus your retention? Is a potential merger or acquisition on the horizon? Complement SWOT With PEST.

Brainstorming 52

Brainstorming Leadership Government Decision-making 52

Mike Kunkle

MAY 11, 2022

Understanding general buyer personas and buyers’ journey or buying processes, including challenges, opportunities, impacts, needs, objectives, priorities (COIN-OP), decision process, decision criteria, decision roles, desired outcomes with metrics and measures, and consideration of both the decision makers’ business and personal needs.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Hubspot Sales

AUGUST 21, 2023

To make the process easier to navigate, I’m going to walk you through everything you need to know to build a killer go-to-market strategy in this article. According to Gartner, the typical buying group for a complex B2B solution involves six to 10 decision-makers. These people make up what is called the "buying center."

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

Hubspot Sales

OCTOBER 17, 2018

It takes your existing content and updates it to increase conversion rate, making things like your landing pages and blog posts perform better, without having to create new content. We believed that we could increase our active users by making our 'loaner' video more educational and product focused." Make multiple versions of one ad.

Brainstorming 143

Brainstorming Co-Creation Media Onboarding 143

Hubspot Sales

NOVEMBER 21, 2018

decision makers for every sale who have a say in whether a product is purchased. These people make up what is called the “buying center.”. Decision maker: gives final approval for the purchase. Get your team together and brainstorm the various job titles that could be impacted by your solution. On average, there are 6.8

Marketing 140

Marketing Advertising Decision-making Brainstorming 140

Apptivo

APRIL 19, 2022

You must emphasize on meeting the customer expectations and make them feel valued every time you extend support. This way, measure the satisfaction levels and make sure your support initiatives receive positive customer feedback and thereby reducing churn rate significantly. What makes customer support? Focused Retention.

Customer Experience 98

Customer Experience Brainstorming Decision-making Media 98

Hubspot Sales

NOVEMBER 16, 2018

Together, the primary and support activities make up the value chain. The team tasked with creating the value chain analysis should brainstorm ways each activity provides value to customers and the business as a whole. Template for Financial Acquisitions. Analyze the value and cost of the activities. Firm Infrastructure.

Food and Beverage 128

Food and Beverage Logistics Suppliers Profitability 128

Planview

AUGUST 11, 2022

Plus, I make myself available to have meetings with managers or employees who need professional or personal questions answered, meetings around our HR projects, and benefits. I make time to have lunch with my daughters upon their return from school and another break with my youngest son once he comes home from school.

Brainstorming 98

Brainstorming Meetings Decision-making Leadership 98

Openview

JULY 25, 2018

You didn’t go there for something that was made to fit everyone… you came to him because you need to look like the sharpest person in the room and you know that fit is 90% of making that happen. So they need to make absolutely sure your solution is right for them before they pull the trigger. You’re dealing with an average of 6.8

Sales 79

Sales Brainstorming Prioritization Decision-making 79

ClearPoint Strategy

AUGUST 2, 2021

Key Result: Complete research in three territories to find potential acquisition opportunities. Starting with a brainstorming session that includes senior leaders, first determine your annual and Q1 top-level OKRs. Transparency is key to making OKRs work, so it’s essential to perform check-ins regularly during OKR cycles.

Publishing 98

Publishing Organization Management Communication 98

Account Management Skills

JULY 6, 2021

If you didn’t catch the first part, I would urge you to go back to Episode 37 and make sure that you listen to that one, because we covered the three themes of their interviews with hundreds of clients over the last year: – Is your agency fit for purpose? I absolutely agree and I love that you’re making this point.

Advertising 40

Advertising Leadership Client Relationships Decision-making 40