Jermaine Edwards

DECEMBER 6, 2023

The speed of innovation, technology and a customer that needs to remain competitive just as much as us, has forced every business to raise the quality of their products and take serving their customers more seriously. How can we avoid that happening? Is trust at an all time low around the world? I’m not that much of a pessimist.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Hubspot Sales

OCTOBER 31, 2022

Whether you’re a pro or just getting started, there are always ways to refine your networking skills. In this guide, you’ll learn how to approach networking and what mistakes to avoid. Three Mistakes to Avoid. Instead of asking them to schedule an introductory call, opt for a quick email intro. Image Source.

Media 95

Media Sales Meetings Onboarding 95

Hubspot Sales

MAY 18, 2020

We’ve all seen it — the well-intentioned email or request to connect that makes us cringe a little. We’ve all seen it — the well-intentioned email or request to connect that makes us cringe a little. I certainly have been on both the sending and receiving end of such a message in my career. According to research from the U.S.

Remote Working 143

Remote Working Prioritization Meetings Media 143

Hubspot Sales

JUNE 12, 2018

How to Send a Follow-Up Email After No Response. Never forward or cut and paste an old email. Avoid the temptation to send a breakup email. By this point, you’ve likely sent previous follow-up emails or left voicemails for your prospect. Sending a Follow-Up Email After No Response.

Advertising 135

Advertising Communication Meetings Organization 135

Hubspot Sales

APRIL 13, 2018

Sales Words to Avoid. Just checking in.". Do you have budget for this?". Can I send you some information?". "To But top salespeople also have another trick up their sleeve -- they use the right phrases, words, and questions to help them avoid rejection more often than not. It hurts just to write that.)

Decision-making 110

Decision-making Sales Internet Negotiation 110

Hubspot Sales

SEPTEMBER 10, 2018

And I'm not just talking about waiting too long to update a contact's information in your CRM. Seemingly innocuous phrases like, " Sorry to bother you, " sneak into our regular sales emails and phone calls and poison our relationships without us even realizing it. All it takes is one cringeworthy phrase to kill a sales follow-up email.

Decision-making 108

Decision-making CRM Sales Communication 108

Hubspot Sales

AUGUST 21, 2023

And not just any script … the best cold call script ever. But that's no longer the way to do it. But that's no longer the way to do it. second pause) How are you doing today? You have your list of names and phone numbers. Before the end of the day, you need to make 100 calls. Now all you need is a cold call script.

Value Proposition 98

Value Proposition Decision-making Software Software 98

Hubspot Sales

JULY 30, 2019

And there's an obvious difference between consistently adding a bit of value with each check-in and doggedly pursuing prospects who have, in no uncertain terms, told you they're not interested. If you're doing any of the things on the list below, you might be coming off as pushy without even realizing it. Salespeople get a bad rap.

Procurement 109

Procurement Value Proposition Decision-making Meetings 109

Nutshell

JULY 28, 2020

How can it afford to do this? No, the answer has nothing to do with “audacity.” We just paid HubSpot a total of $21,600 for a year of service, at $1,800 per month. What is HubSpot and why do people use it? HubSpot’s CRM is just that. The CRM by itself doesn’t do much else.

Software 126

Software Software CRM Advertising 126

Brooks Group

JANUARY 3, 2023

If you work in a sales capacity, you know that cold outreach and prospect emailing takes up a lot of your time. Even so, Freshworks reports that 91 percent of sales emails are left unopened. What can you do to make your sales prospecting emails more effective? What Is a Prospecting Email? So, where do you start?

Sales Training 52

Sales Training Media Marketing Advertising 52

Hubspot Sales

AUGUST 21, 2023

But even though you're making progress, you still feel like you could be doing better. A solid proposal can outline your value proposition and persuade a company or organization to do business with you. Instead of assisting your search for investors to fund your business, a proposal helps you seek new customers.

Value Proposition 98

Value Proposition Media Decision-making Communication 98

PandaDoc

APRIL 27, 2023

Instead, it should be part of a coherent system — supporting your customers to complete their side of the deal. Sending customers a reminder for payment at key points should be a central part of this. A periodic reminder email for payment can help set things right — whatever the situation. Your client may have simply forgotten!

Construction 52

Construction Software Software e-Learning 52

Hubspot Sales

JUNE 23, 2022

And new technology, like AI and VR, aims to do just that. Your average seller doesn't completely understand AI, or what it can do for them. All too often, salespeople focus on selling the bells and whistles of a product instead of the problems it can solve. Do you have any case studies to share? Avoid AI jargon.

Healthcare 91

Healthcare Media Sales Prioritization 91

ACT

APRIL 15, 2021

Globally, hundreds of billions of emails are sent every day, and many estimates consider around half of those to be spam. Inbox providers like Gmail and Microsoft face the problematic task of filtering out all that junk while still delivering as much legitimate email as possible. A Credit Score for Email Quality.

Small Business 52

Small Business Marketing CRM Management 52

Nutshell

JUNE 14, 2023

Just like every business, your tech company needs to create and monitor your sales pipeline to ensure a smooth customer journey for all your prospects. Just like every business, your tech company needs to create and monitor your sales pipeline to ensure a smooth customer journey for all your prospects. GET THE WORKSHEET 2.

Management 62

Management CRM Prioritization Sales 62

Hubspot Sales

JULY 27, 2023

This is a significant drop from just a year before when sales success reached around 26%. According to HubSpot’s State of AI survey , sales teams use it to: Automate repetitive, time-consuming tasks like sending emails and updating records. The average win rate for B2B companies in early 2023 fell between 17-20%. The good news?

Sales 71

Sales CRM Communication Sales Environment 71

Zendesk

FEBRUARY 13, 2024

Here are some dos and don’ts to consider while creating a customer apology letter. What to do in a customer apology letter Follow these tips to craft the right messaging for your customer apology letter. Each situation is unique, so it’s important to tailor your apology to the specific circumstances and customer needs.

Communication 52

Communication Logistics Meetings Customer Experience 52

Hubspot Sales

APRIL 10, 2018

Ditch the break-up email. Every time the rep sends an email, a response follows within the hour. By starting an email with “I sent a message on Tuesday, but haven’t heard back from you, or “I called but have not received a return call, you don’t spur your prospect into action -- you just make them feel guilty.

Meetings 111

Meetings CRM Sales Organization 111

Hubspot Sales

FEBRUARY 20, 2019

Finally, someone does -- and what do they say? Can you just send some information?". "Can Can you just send some information?". "Is Disarming them gets their attention off whatever else they're doing and gets them focused on you," Scher said. And as salespeople know, this is far easier said than done.

Value Proposition 143

Value Proposition Meetings Sales Leadership Communication 143

Hubspot Sales

OCTOBER 10, 2017

Modern prospects are bombarded with sales emails and social media selling campaigns. While their telephones once rang off the hook with sales calls, now their email and social networking inboxes are filled to the brim. But it’s not just enough to get your prospects on the phone. 1) Say the opposite of what’s expected.

Media 107

Media Sales Marketing 107

Hubspot Sales

MAY 24, 2023

But, there are some things you can do to lead your prospect to a resounding yes. In this article, you'll find what you can control and exactly how to do it. How to Prepare for a Closing Call How to Run a Closing Call Closing Call Strategies What to Do After a Closing Call What is a closing call?

Decision-making 105

Decision-making Meetings Negotiation B2C 105

Hubspot Sales

MAY 8, 2018

In the past 30 years, I’ve listened to a lot of smart sales leaders and experts tell me breakup emails are effective. If it were up to me, salespeople would never send breakup emails. How Breakup Emails Work (In Theory). At this point, she’s feeling great about the breakup email. The Net Results of Breakup Emails.

Sales 107

Sales Sales Training Management Marketing 107

ClearPoint Strategy

FEBRUARY 11, 2022

Mistakes To Avoid. What are you doing to improve your performance? What Not To Do At A Strategy Review Meeting. ‘Hey, are you ready for our meeting?’ ’ This is the dreaded question we hear so many times a day, in a work culture filled with meetings. An Introduction To Strategy Review Meetings. The Meeting.

Meetings 98

Meetings Decision-making Leadership Facilitation 98

Hubspot Sales

JUNE 1, 2018

Create email templates. Create your to-do list the night before. How do they prioritize and maximize their time? Here are a few examples: PandaDoc , which integrates with HubSpot, is a good tool for reps who send sales collateral and quotes. Say goodbye to long email chains of "What about X time?" Swallow the frog.

Management 111

Management Value Proposition Sales CRM 111

Hubspot Sales

MARCH 12, 2018

But, compared to the overly salesy prospecting email templates most salespeople are sending, I am confident that these will work better -- or your money back. To be eligible, just pay me one easy payment of $99.99 To be eligible, just pay me one easy payment of $99.99 But I do have a theory. Any takers?

Publishing 145

Publishing Sales Software Software 145

Hubspot Sales

JUNE 4, 2018

Intro Email Phrases. Hi [name], It looks like you’re attempting to do [X]. Have you ever thought about doing X? For more information, check out…. How do you know [mutual connection]? Writing a great outreach email is tough. It looks like you’re attempting to do [X]. After researching your business ….

Media 110

Media Sales 110

Hubspot Sales

AUGUST 12, 2020

Today, the information that buyers need to make a purchase decision is just a click away. Legacy salespeople focus their energy on “checking the boxes” their sales manager laid out for them instead of listening to the buyer and supporting them through the purchasing process. The buying process is transformed.

Sales 137

Sales Decision-making Healthcare Value Proposition 137

Hubspot Sales

MARCH 26, 2018

Just checking in.". Do you have budget for this?". Don’t lose a deal because you weren’t careful with your words -- using any of the below phrases in emails is a major mistake. And if your prospect didn’t think you were bothering them before, they certainly do now. Words Not to Use in Sales. Sorry to bother you".

Decision-making 111

Decision-making Sales Negotiation Software 111

PandaDoc

APRIL 6, 2023

The technology allows you to call prospects and clients using just an Internet connection. Check if your CRM has integrated VoIP software as a part of its functionality. For example, if you use a contract management software , you can pull customer data into a contract and send it out in minutes instead of hours of manual work.

CRM 52

CRM Sales Software Software 52

Zendesk

MAY 5, 2021

They also use “I” statements to avoid sounding accusatory. Let’s do things my way.”. The passive communicator: meek and avoidant. You also have to recognize how they’re expressing themselves and adapt your responses accordingly. The 5 workplace communication styles. Read on to find out why. I would prefer not to…”.

Communication 59

Communication Media Remote Working Meetings 59

Zendesk

SEPTEMBER 14, 2021

Before launching into your script, check to see if it’s okay to proceed with your potential buyer. Throughout the following script, the sales rep checks in by asking sales questions. Make sure you stick to the time limit you mention to avoid losing the prospect’s trust. Cold calling scripts: 16 actually useful ones.

Software 97

Software Software Marketing Meetings 97

Hubspot Sales

OCTOBER 28, 2019

The first sends you an obviously canned email asking for a five-minute call. The other salesperson comments on a few of your recently shared LinkedIn posts, sends you a personalized email, and, after learning a little more about your business needs, asks for a demo. Put yourself in the position of a prospect.

Advertising 111

Advertising Decision-making Communication Meetings 111

Hubspot Sales

JULY 9, 2018

Admit it, you hate getting emails from strangers. In fact, a recent experiment showed most people do. Building a relationship with prospects -- before reaching out over email -- allows you to foster trust, provide value, and ask for their email personally, which skyrockets your chances of a reply. What to do instead.

Manufacturing 106

Manufacturing Stakeholders CRM Decision-making 106

PandaDoc

AUGUST 18, 2020

Zoom, Skype, GoToMeeting, and Google Hangouts are just some of the most popular solutions. Since the COVID-19 pandemic took hold in early 2020, the world has moved online, and business is no exception. Physical events and face-to-face meetings are still on hold in many places around the world and will be for an unspecified length of time. .

Meetings 98

Meetings B2B Software Software 98

Hubspot Sales

NOVEMBER 14, 2017

The delivery of your message often matters just as much as its content -- making confidence crucial to sales success. You’re the buyer’s peer, not her inferior, so expressing extreme appreciation for her time sends the wrong message. 2) “Would you mind doing X?”. One of the simplest ways to sound more confident?

Decision-making 108

Decision-making Communication Meetings Sales 108

Nutshell

AUGUST 28, 2023

Just keep reading to get started with creating a winning sales process. Building a sales process is absolutely necessary to your company’s success, and is perhaps the most important thing you can do as a sales manager to impact your team’s ability to sell. This structured approach isn’t just a guideline.

Decision-making 118

Decision-making Sales Negotiation Advertising 118

Hubspot Sales

DECEMBER 19, 2017

Make your to-do list the night before. Write shorter emails. Make your to-do list the night before. The act of writing down a to-do list is enough to free us from anxiety. But doing it the night before, keeps you from starting your day reactively. And write your to-do list instead of typing it or using an app.

Media 93

Media Sales CRM Meetings 93