CMOE

JULY 23, 2019

Serial Killer: Cell Phones and Social Media. A 2018 survey by Salary.com identified everybody’s guilty secret: even though it has dropped by about 10% from when social media was first introduced to the world, cell phones and social media are the biggest time thieves in the office.

Media 55

Media Prioritization Profitability Business Growth 55

Arpedio

MARCH 18, 2024

Get started today The Role of Customer Success in Land and Expand In the dynamic landscape of business growth, fostering customer relationships is more than a supportive gesture – it is an instrumental component of the “land and expand” strategy.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Tidio

FEBRUARY 26, 2021

Disney built the largest media empire in the world by moving beyond mediocre repeat-purchase strategies. His customer retention strategy will work for your business, too. In this guide: What customer retention is and why it matters for your business. Looking for other business growth strategies? The best part?

eCommerce 52

eCommerce Acquisition Communication Retail 52

Arpedio

FEBRUARY 14, 2024

While both are essential for business growth and success, they require different skill sets and approaches. By utilizing different prospecting techniques such as networking, cold calling, or leveraging social media platforms, sales professionals can identify and connect with leads.

Account Management 52

Account Management Management Sales Client Relationships 52

SmartKarrot

DECEMBER 16, 2021

Deloitte pointed out five good reasons to prioritize CX, and they’ve never been as true as in 20202: 1. In 2020, as our digital activity footprint grows, companies can gain from positive organic PR on social media. Growth in complex times. 2020 will see businesses face several roadblocks to BAU operations.

Customer Experience 11

Customer Experience Prioritization Stakeholders Customer Success 11

SmartKarrot

NOVEMBER 2, 2020

Jason Parks, President and CEO, The Media Captain. Jason Parks heads The Media Captain, a digital marketing agency located in Ohio. Jason from The Media Captain says, “To avoid having a lot of clients drop-off, we lowered our pricing for a lot of clients during COVID-19. Adeel Shabir, Outreach manager, SIA Enterprises.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

SmartKarrot

APRIL 24, 2020

In B2B businesses, we often use the 80-20 rule that says, 80% of the profits are incurred from 20% of the customers. As a SaaS business, you’d have often tried to make your service ‘good for everyone’. As a matter of fact, it never really benefits your business. 5% of customer retention results in 75% of business profits.

B2C 12

B2C Customer Success B2B Profitability 12

Outbound Engine

SEPTEMBER 19, 2018

Vision 2014: Profitability-Driven Customer Retention. Experian created this presentation from the perspective of banks and loan officers who want to retain more business. 50 Facts That Will Make Businesses Rethink Their Customer Service. Being responsive instead of reactive can make all the difference.

Acquisition 50

Acquisition Profitability Banking Publishing 50

SmartKarrot

OCTOBER 12, 2022

Make it simple to register with a service like Google, Slack, or social media that they already use. A wise sales strategy understands this and prioritizes prospects with a history of being a good fit. Business growth and customer satisfaction are closely related. percentage points. This is a costly oversight.

B2B 10

B2B Onboarding Customer Success B2C 10