Zendesk

FEBRUARY 24, 2021

In fact, Zendesk’s 2021 CX Trends Report shows that of the 40 percent of companies that added a new communication channel last year, 53 percent turned to messaging, including apps like WhatsApp and SMS/texting, which allow companies to reach consumers in channels they already use. Related read: Embarking on a digital transformation?

Digital Transformation 52

Digital Transformation Digitalization Customer Experience Remote Working 52

MDI Training

MARCH 22, 2022

When any kind of communication is cultivated, you can cooperate more easily and effectively as a team. In our guide Successful hybrid leadership – The 3 success factors of hybrid leadership you will get some more tools and tips to increase trust when working hybrid … … or join us at the Leadership Horizon Conference: .

Leadership 98

Leadership e-Learning Digitalization Digital Transformation 98

Arpedio

MAY 3, 2021

This digital transformation enables employees to work from anywhere, and there’s no doubt this will be a catalyst for growth and innovation in the future. The discussion also held aspects of how they see technology and digitalization ensuring strong and trustworthy companies in practice. In Salesforce, they call it Cloud 3.0.

Digital Transformation 98

Digital Transformation B2B Innovation Account Management 98

Zendesk

NOVEMBER 4, 2021

“And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

MDI Training

APRIL 25, 2022

You know the most important requirements for communication and collaboration that you can implement together in the digital working world. By the way, Michael Weiss + “Next Work Monopoly” will also be attending our upcoming Leadership Horizon Conference .

Financial Services 98

Financial Services Digitalization Leadership Organization 98

Freshworks

NOVEMBER 12, 2020

Well, that’s digital transformation on steroids. The customer contact center is changing—morphing into an interface that allows messaging to be the dominant communication method. Why have businesses been reluctant to facilitate customer communication through these platforms? Pretty much known, wasn’t it? A resounding why.

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

Showpad

APRIL 9, 2021

It’s hard to get your foot in the door on a video conference call, isn’t it? As part of an overall digital transformation policy, sales enablement platforms can add tremendous value for organizations. Research found that 59% of high performers used enterprise communication, compared to 43% for all other reps.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

SmartKarrot

MAY 3, 2023

That’s why in this blog post, we will explore the top six myths about free conference calls. While this statement can still apply in some cases, this is further from the truth when it comes to picking the right type of conference call platform.

Meetings 10

Meetings Digitalization Transportation Digital Transformation 10

MDI Training

SEPTEMBER 20, 2022

Transparent communication. When you are not visibly on site, transparent communication is all the more important. Aline is a strong marketing all-rounder with a passion for leadership development, digital transformation and event organisation. The strongest topics communicated were purpose & financial security.

Digital Transformation 52

Digital Transformation Leadership Internet Digitalization 52

MDI Training

JULY 21, 2022

And if that’s not the case, I want that to be communicated honestly and transparently as well, so I know how I can improve. And, as I said before, transparent and honest communication is a must for me. community In the course of an Leadership Horizon Conference competition, some members of the personalist.at

Digital Transformation 52

Digital Transformation Leadership Digitalization Advertising 52

Red Star Kim

JUNE 27, 2023

41% Marketing 24% PR/Communications 24% Business development 6% Events 6% Content creation How confident are you about developing and implementing campaigns? 0% 6% 0% 6% 24% 47% 12% 0% 6% 0% Which aspect of the session is of most interest? 100% Yes – but we could do better Which research methods have you used?

Leadership 130

Leadership Management Stakeholders Communication 130

SmartKarrot

JULY 6, 2022

A: In-person communication has declined during the past two years. Eventually, get ready to improve both your team’s online and in-person communication skills. Q 5: Can we invest in automation and digital experience? Investing in digital customer success is strategic and essential to promote scalability and efficiency.

Digitalization 10

Digitalization Customer Success Digital Transformation Onboarding 10

Hubspot Sales

FEBRUARY 18, 2020

Embed yourself in local communities. Even with the tide of digital transformation rising, in-person networking opportunities are still invaluable assets. If there’s a nearby conference relevant to your industry, do what you can to land a booth there. Seek them out and see how you can get involved.

Innovation 114

Innovation Construction Media Sales 114

Showpad

FEBRUARY 23, 2021

This digital transformation has led to staggering figures for Microsoft Teams: Microsoft Teams skyrocketed in popularity during the lockdown and now has more than 115 million daily active users. And Microsoft’s suite of collaboration tools has been an important player in the new way of working.

CRM 59

CRM Digital Transformation Digitalization Meetings 59

Freshworks

APRIL 2, 2021

Travel conferences, trade fairs, and other events were cancelled. Freshdesk keeps track of all communication with customers. At the recent ABTA conference ‘Redefining Customer Service in Travel’, Freshworks participated in a panel session focused on what new customer service departments might look like. Send out CSAT surveys.

Customer Experience 53

Customer Experience Software Software Transportation 53

Strategic Communications

JULY 7, 2021

Attending conferences and trade shows, reading and listening to blogs, webinars, etc., Strategic Communications, LLC, works with B2B clients to help them achieve their goals through effective content marketing and management with both internal and external audiences. are all great ways to stay up-to-date. How about you?

Digitalization 52

Digitalization Marketing Publishing Communication 52

Showpad

JUNE 14, 2021

With a restarting economy, many B2B go-to-market teams are at risk of being left behind as competitors lean in strongly to digitally transformative selling and buying strategies. A key metric with digital deal rooms is the participation of your buyers. Was there active two-way communication on those assets?

Meetings 59

Meetings B2C Stakeholders B2B 59

Red Star Kim

JANUARY 23, 2023

January 2023 | COUNSEL | The Magazine of the Bar of England and Wales (counselmagazine.co.uk) Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications). Those who have strong EQ skills will naturally be better communicators. So there’s clearly a link between these soft skills.

Emotional Intelligence 130

Emotional Intelligence Communication Digitalization Publishing 130

SmartKarrot

AUGUST 11, 2022

Digital transformation continues to introduce innovative solutions to level up your business and automation can free up your time to focus on what’s new. Your sales team will play an important role in increasing communication with phone calls and demos to encourage action. Automate Processes for Better Efficiency.

Media 10

Media Decision-making Customer Success Digital Transformation 10