Jermaine Edwards

APRIL 3, 2020

Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. This doesn’t mean it will be easy nor will you not have to make tough decisions. It just means the effort and tough decisions will be worthwhile.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

Account Manager Tips

MAY 29, 2021

Research by Frederick Reichheld of Bain & Company (the inventor of the net promoter score ) showed increasing customer retention rates by 5% increases profits by 25% to 95%. If you want to smash your customer retention targets this year, read on (or if you prefer, listen or download). Another certainty is that time flies.

Negotiation 130

Negotiation Decision-making Suppliers CRM 130

Arpedio

OCTOBER 11, 2021

SAMA is a global non-profit organization with more than 15,000 members. Core to the success of a living key account plan is the co-creation of value or the joint value proposition between the vendor or supplier and the strategic customer. SAMA is an industry resource and community for KAM and SAM sales personnel and leaders.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

QYMATIX

APRIL 19, 2022

Because medium-sized distribution and retail companies, including wholesalers, operate in an increasingly complex and dynamic environment, it is essential to make and implement business decisions quickly. Especially in the B2B environment, the multitude of external interfaces to suppliers and customers increases complexity.

Artificial Intelligence 52

Artificial Intelligence Retail Procurement B2B 52

Cosawi

FEBRUARY 27, 2023

As part of our customer buying journey mapping work, we have delved deeper not only into where the customer is headed, but what their state or mindset is at each given step as they progress on their decision making. At another point, decision remorse may be setting in. Is ABM strategic or tactical?

Marketing 52

Marketing Suppliers Investors Account Planning 52

QYMATIX

OCTOBER 4, 2022

Customer churn in B2B refers to a proportion of subscribers or contractual customers who change a supplier during a given period. Voluntary churn applies to customers who have deliberately decided to switch to another supplier or service provider. Leaving a vendor, in this case, is not a deliberate decision.

Suppliers 52

Suppliers B2B Manufacturing Sales Analytics 52

Jermaine Edwards

NOVEMBER 25, 2021

Almost every business on the planet has been compelled to make adjustments, and in most cases transform the way they relate to their customers from an entirely virtual environment. Stakeholders influence can be both positive or negative on project sign off, commercial profitability, resource access and long-term relationship success.

Stakeholders 130

Stakeholders Decision-making Shareholders Key Account Management 130

Mercuri International

MARCH 8, 2023

“Trust has always been a main driver to succeed in business…trusted companies have more loyal customers, lower employee turnover, higher revenue and profitability, and higher market value. Not least because trust makes customers recommend your company. Also, higher levels of trust result in lower costs of doing business.

Decision-making 52

Decision-making Supply Chain Cybersecurity Business Growth 52

Brooks Group

JULY 14, 2023

Download our What Works in Prospecting: Research-Backed Strategies for Filling the Sales Funnel white paper to learn more prospecting tactics your sales team. It’s critical that salespeople be prepared to address the prospect as a person, not just a decision-maker. This is human nature, and common in daily conversation.

Sales 71

Sales Sales Training Brainstorming Communication 71

SBI Growth

FEBRUARY 23, 2013

HR leaders ask themselves, “How can I make an impact with Sales?” At the same time, Sales leaders ask, “Who can help me to make The Number?”. And drive revenue growth and profits, too. Here are the results of an audit of LinkedIn profiles of major B2B technology suppliers: Online résumé – 72.4%. Make the Next Move.

Advertising 118

Advertising Sales Leadership Media Suppliers 118

Account Management Skills

MARCH 16, 2021

He has spent four years studying why humans don’t understand humans and how brands are missing a trick when it comes to engaging their customers and understanding why they make purchasing decisions. And Martin has spent the last four years looking at human decision making and actually what drives those decisions.

Advertising 40

Advertising Decision-making Profitability Marketing 40

ClearPoint Strategy

NOVEMBER 2, 2021

Your company-wide strategy is in place, but entirely ineffective—and you have a hunch that using a strategic planning model (and strategy software ) will make a big difference. The book—titled “Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant”—was written by W. Make adjustments.

Stakeholders 145

Stakeholders Software Software Organization 145

ClearPoint Strategy

DECEMBER 14, 2020

For example, if you’re managing a billion-dollar project that is 10 years in the making, that kind of undertaking will require a tremendous amount of complexity. Employees are more motivated to contribute and make thoughtful decisions when they understand how their individual responsibilities impact organizational objectives.

Management 52

Management Decision-making Leadership Software 52

Hubspot Sales

MAY 22, 2018

From registering with the government to getting the word out about your business to making key financial decisions, here’s an overview of what you'll need to do to start a successful business. How to Make a Business Plan. Narrow down what makes you different. What makes yours stand out from the others?

Finance 145

Finance Business Planning Small Business Investors 145