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KPI Management: Digital Transformation Strategy KPIs

Flevy

Pretty much every organization is pursuing a Digital Transformation Strategy to some degree. Digital Transformation Strategy encompasses the integration of digital technology into all areas of an organization, fundamentally changing operations and business models.

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KPI Library Resource: KPIs and Digital Transformation

Flevy

Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them to focus more on analysis, implementation of strategies, and other more value-added activities. * * * * Digital Transformation has ceased to be a mere option and has become a necessity.

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How to cut retail customer service costs with artificial intelligence

Zendesk

The digital transformation in retail has fundamentally changed the way the entire industry operates. From supply chain management to predictive analytics, it has increased speed and efficiency across all areas of the retail business. But with today’s omnichannel retail environment, that’s not always easy.

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Why Business Model Innovation Could Be The Key To Getting Better Results

Luminas Strategy

Keith Pigues There are several ways to bring innovation to your business – one of these is business model innovation. Most of us are familiar with other forms of innovation, but the mere mention of this topic may leave you scratching your head. a note from Luminas Founder & CEO, D. Know the model’s inner workings.

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4 Agile Change Management Tools

MDI Training

Many of them are actively trying to shape the digital transformation. In this blog post Anita Berger, Gunther Fürstberger and Masha Ibeschitz, share 4 agile change management tools that help to consciously initiate and manage change: Anita Berger. Executive Coach, Consultant, Trainer & Managing Partner MDI.

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Banking Transformation: Insights from Lloyds and Santander UK

Planview

In addition to the uncertain economic outlook, banks will continue to face other marketplace challenges in their quest to innovate. “Retail banking customers are expecting more from their banks. Read Next: Digital Transformation in Banking: Why it Matters Now More Than Ever. Santander UK.

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XANT ANNOUNCES PARTNERSHIP WITH EXL

Xant

Silicon Slopes, Utah, June 15, 2021—XANT, the leading enterprise Sales Engagement Platform has announced an ongoing strategic partnership agreement with EXL, a leading operations management and analytics company. XANT is a proven innovator when it comes to AI-driven sales platforms. For more information, visit www.exlservice.com.