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Six Fundamentals to Improve Your Digital Transformation and Supply Chain Experience

Customer Think

A pharmacy customer may prioritize product availability, safety and compliance, whereas high-end retail shoppers prioritize quality and choice. Data source Gartner) Others may prioritize convenience, design, simplicity, and usability. We all have different needs […].

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The Kraljic Matrix

Flevy

Two key factors critical for devising a robust purchasing and supply management strategy are: Strategic importance of purchasing: This factor measures the ratio of raw material costs to total costs, their impact on profitability, and the value addition done by the entire product portfolio. Decide on make-versus-buy choices.

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People & Problems: The core of strategic account planning

Strategic Account Management Association

This gives me insight into the state of enterprise sales organizations outside my own, lending me a bird’s eye view into the ways that revenue teams are embracing the current state and accelerating the digital transformations that have become all the more urgent for every one of us over the last two years. What’s in motion?

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

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3 Key Risks for IoMT Product Development

Planview

In this article, we’ll discuss the growing and rapidly evolving IoMT market and how manufacturers can effectively manage three critical risks when prioritizing IoMT innovations. But more importantly, they need to prioritize patient safety, regulatory compliance, and speed-to-market. Supply Chain. Cybersecurity.

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Turn the Tables on Product Development Disruptions

Planview

By 2025, 80% of the Top 100 global CPG (consumer packaged goods) companies plan to make digital experiences part of their physical products, according to Gartner. Supply chain disruptions will most likely increase, coupled with the drive to be more environmentally responsible. Maximize product portfolio value.

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Modern CX is long overdue in the passenger transportation industry

Zendesk

But to make a good impression, passenger transportation companies need to take an honest look at their customer experience and prioritize needed changes to modernize their experience for the next generation of sightseers, vacationers, business travelers, and digital nomads.