Customer Think
APRIL 22, 2021
Article originally published at Eglobalis Customers of different industries place a different value on the elements that generate their overall experience. A pharmacy customer may prioritize product availability, safety and compliance, whereas high-end retail shoppers prioritize quality and choice.
Zendesk
DECEMBER 1, 2020
Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Flevy
OCTOBER 23, 2023
Two key factors critical for devising a robust purchasing and supply management strategy are: Strategic importance of purchasing: This factor measures the ratio of raw material costs to total costs, their impact on profitability, and the value addition done by the entire product portfolio. Decide on make-versus-buy choices.
Customer Think
FEBRUARY 2, 2024
Artificial Intelligence (AI) is transforming the manufacturing industry, leading it to a new era of innovation and efficiency. By leveraging artificial intelligence, manufacturers are optimizing their operations, enhancing supply chains, and overcoming challenges. enables manufacturers to refine production […]
Speaker: Hannah Testani, CEO of Intelligent Audit
Today’s supply chain environment requires a company to obtain a competitive advantage by improving its entire supply chain process end-to-end. The future of the supply chain industry will take the emotion out of decision-making by leveraging innovative technology to transform raw data into actionable intelligence.
Customer Think
DECEMBER 10, 2021
Retail has been challenged on every front over the last 12 plus months, resulting in several changes within the customer experience (CX) industry – livestream shopping, social commerce, and supply chain disruptions are just a few examples that have forced a dramatic pivot towards digital transformation.
Strategic Account Management Association
FEBRUARY 3, 2022
This gives me insight into the state of enterprise sales organizations outside my own, lending me a bird’s eye view into the ways that revenue teams are embracing the current state and accelerating the digital transformations that have become all the more urgent for every one of us over the last two years.
Expert insights. Personalized for you.
111 
Let's personalize your content