Red Star Kim

DECEMBER 14, 2022

Develop both hard (technical) and soft (interpersonal) skills. STAR for digital marketing Book review: Build your digital marketing strategy by Steve Brennan (kimtasso.com). Personal brands featured strongly in both the initial delegate aims for the day and also when we considered our key takeaways at the end of session.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Red Star Kim

DECEMBER 5, 2023

Geographical and psychological distance can seem larger when in a digital space. There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Brooks Group

APRIL 4, 2023

They consistently give feedback to customers, so effective communication skills are essential. Interpersonal Skills It is vital that a sales associate has developed interpersonal communication skills. Being able to manage customer relationships effectively is an important skill for salespeople.

B2C 52

B2C Interpersonal Skills Retail Sales 52

Red Star Kim

NOVEMBER 8, 2022

Back in July 2020 I shared some research insights from my book “ Essential Soft Skills for Lawyers ” which generated significant interest – not least from the associated nine-minute video explaining “soft” skills featuring the Worry Monster. New soft skills for remote working. Whether digitally or in person.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Zendesk

MAY 26, 2021

What started as a global health crisis became the accelerant in our transition to a truly digital-first world. Technical skills are important, but soft skills matter, too. Here are the top customer service skills your customer service representatives need: Language and tone. Interpersonal skills.

Interpersonal Skills 105

Interpersonal Skills Customer Experience Media e-Learning 105

QYMATIX

AUGUST 31, 2021

bvik), almost all decision-makers (95%) are open to both new technologies and their organization’s digital transformation, even after the crisis. Source: Colon, T (2018): Eight Tips For Boosting Sales In Your Digital Sales Transformation. According to a recent survey by the Bundesverband Industrie Kommunikation e.V Are you too?

Artificial Intelligence 40

Artificial Intelligence B2B Interpersonal Skills Sales 40

Red Star Kim

DECEMBER 7, 2023

One of the tips I did like was the need to check your emails for language – and whether it matched the preferred/lead mode of the recipient – as well as spelling and grammar.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

MDI Training

NOVEMBER 14, 2023

Human intuition, interpersonal skills, and the ability to solve problems creatively remain crucial, especially in situations that require empathy, emotional understanding, and complex decision-making. His core competence is leadership in digital transformation. The 5 most important soft skills for leaders in the age of AI.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

MAY 15, 2023

Williams (the first in the series – for beginners) Introduction to networking skills (Video) (kimtasso.com) Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) Active Listening (Video) (kimtasso.com) Be more confident and convey confidence – top tips (kimtasso.com) Book review “How to win friends and influence people” (..)

e-Learning 130

e-Learning Communication Meetings Digitalization 130

Red Star Kim

FEBRUARY 14, 2023

Develop marketing consultancy skills There was considerable discussion about the changing nature of our roles in marketing and business development. Marketing consultancy (whether inhouse or an external consultant) requires a slightly different mix of skills to other types of consultancy. What do fee-earners expect from M&BD?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

MAY 16, 2023

Yet most people – particularly in these digital visual times – focus on body language or non-verbal communication from posture, expressions and gestures.

Communication 130

Communication Brainstorming Decision-making Marketing 130

Showpad

JUNE 15, 2020

The purpose of sales training is first and foremost to build sales reps’ — both new and experienced — sales skills. Develop interpersonal skills. Sales skills are important, but to really have an impact, your team also needs the ability to connect with buyers beyond a vendor-business relationship.

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

Red Star Kim

FEBRUARY 15, 2024

The PM Forum’s Skills Development Platform is another free resource Skills Development – PM Forum Changing role of MBD in professional services Coaching and consulting skills are needed increasingly as the role of professional services marketing and business development changes.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JANUARY 22, 2024

I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. My books are listed here Publications by Kim Tasso.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Zendesk

APRIL 13, 2022

Key skills and qualifications for a sales support executive include: Education in sales and marketing. Strong interpersonal skills. Developed research skills. Any printed or digital marketing materials used in the sales pitch. At least three years of experience in sales and marketing. Strong attention to detail.

Sales 52

Sales Software Software Interpersonal Skills 52

Hubspot Sales

FEBRUARY 7, 2018

People with strong interpersonal skills thrive as AEs, since the lion’s share of their day is spent in meetings, on the phone, sending emails, and/or engaging prospects on social media. Glassdoor reports the average base pay as $152,114, ranging all the way up to $224,000 and six-digits of additional compensation available.

Account Management 135

Account Management Sales Interpersonal Skills Sales Management 135

SmartKarrot

DECEMBER 26, 2021

Interpersonal Skills. The manager responsible for handling a company’s CX operations must have refined diplomacy, negotiation, and interpersonal skills. These skills are essential to strike a balance between all the stakeholders’ needs and their drives with available resources.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11

Zendesk

APRIL 26, 2021

What started as a global health crisis became the accelerant in our transition to a truly digital-first world. Part of that requires interpersonal skills and emotional intelligence. Remote work skills. Adaptability, digital literacy, and time management are all important on an agent level. Relationship building.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98