SBI Growth

SEPTEMBER 28, 2021

Organizations have had to drastically reimagine their revenue model since last year to accommodate the new era of digital. However, some companies anticipated this shift much earlier in advance and were able to adapt and scale quicker than their competitors. Autodesk is among those whose strategy pre-pandemic allowed them to weather 2020 unscathed. On today's show, Steve Blum, Autodesk CRO and EVP Worldwide Field Operations, joins us to discuss topics that are top of mind for commercial leaders

Software 101

Software Software Digitalization Customer Experience 101

ClearPoint Strategy

SEPTEMBER 28, 2021

Healthcare project management can be intense. Why? Because the stakes are higher. Like other organizations, hospitals that practice effective project management will benefit from lower costs and improved outcomes. But patient well-being is also a factor, which makes project management in healthcare more complex—and very important. It’s worth the investment and effort to make sure it’s done right because the hospital and patients will always benefit.

Healthcare 98

Healthcare Management Government Stakeholders 98

MDI Training

SEPTEMBER 28, 2021

For most companies, the new “hybrid” reality means increasing flexibility of workspace and working hours coupled with a lot of change and new organizational models. But the work performance results currently speak for themselves, as many employees work even more productively from home. Hybrid Work - how much flexibility can your Organization tolerate?

e-Learning 98

e-Learning Leadership Digitalization Decision-making 98

Insightly

SEPTEMBER 28, 2021

4 customer service challenges (and how to solve them). This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. In part 1 of this customer service blog series, we discussed five important skills for building great relationships. Continuing on with my discussion with Zeke Silva, Sr.

Remote Working 98

Remote Working Prioritization Communication Stakeholders 98

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Kainexus

SEPTEMBER 28, 2021

The Lean Management System is a popular business process methodology that started in the manufacturing sector but quickly spread to healthcare, software development, construction, and a host of other fields. While its use is widespread, many of the business leaders we talk to still have questions about its origins, structure, and benefits. This post answers the ones we hear most often.

Healthcare 79

Healthcare Construction Manufacturing Management 79

SBI Growth

SEPTEMBER 28, 2021

SBI recently held its Spring Growth Advisory Board meeting where less than a dozen market-leading Presidents and Chief Commercial Officers gathered to discuss the most pressing challenges in today’s environment. During the afternoon, the attendees shared best practices on the following topics: The Ascent to Chief Executive Officer. The Evolution of Commercial Effectiveness.

Meetings 62

Meetings Marketing Sales 62

SBI Growth

SEPTEMBER 28, 2021

Nearly 1 year ago, the economy had come to an abrupt halt as many organizations waited to be ushered into a "new normal." Now, companies worldwide have adapted to new digital capabilities to operate better than ever before, but many still struggle to replicate a personalized customer experience online. On today's show, Brad Christian, Chief Customer Officer at Conversity, joins us to discuss how they have helped companies connect with customers in a virtual world while maintaining the personaliz

Digitalization 62

Digitalization Customer Experience Organization 62

Strategic Communications

SEPTEMBER 28, 2021

Man Working From Home Having Online Group Videoconference On Laptop. Over the past several months I’ve been very interested, even excited, to see how well the forced experiment with remote work has evolved. Since 2008 I’ve been working remotely. Even prior to that, I had several writing clients that I worked remotely for; most I’ve never met.

Remote Working 64

Remote Working Management Communication Publishing 64

Insightly

SEPTEMBER 28, 2021

4 customer service challenges (and how to solve them). This is part 2 of a customer service blog series based on conversations with members of Insightly’s client services and customer success teams. In part 1 of this customer service blog series, we discussed five important skills for building great relationships. Continuing on with my discussion with Zeke Silva, Sr.

Remote Working 52

Remote Working Prioritization Communication Stakeholders 52

QYMATIX

SEPTEMBER 28, 2021

What can artificial intelligence already do today, or what projects are being worked on and researched? With seven exotic AI applications from around the world, we give you a brief insight. As a provider of AI-supported software for B2B sales , our AI application is logically interesting for a small niche area and not for the masses. However, we are concerned in the technology and research related to artificial intelligence.

Artificial Intelligence 52

Artificial Intelligence Software Software B2B 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

CMOE

SEPTEMBER 28, 2021

Whether you are trying to reinvigorate or reinvent your culture, the strength of an organization’s culture has never been more important. Culture is a key contributor to building a world class organization because it leads to higher quality and standards of excellence, better decisions, increased customer satisfaction, more innovation, and most importantly greater levels of employee engagement and retention.

Leadership 52

Leadership Decision-making Communication Organization 52

QYMATIX

SEPTEMBER 28, 2021

What can artificial intelligence already do today, or what projects are being worked on and researched? With seven exotic AI applications from around the world, we give you a brief insight. As a provider of AI-supported software for B2B sales , our AI application is logically interesting for a small niche area and not for the masses. However, we are concerned in the technology and research related to artificial intelligence.

Artificial Intelligence 52

Artificial Intelligence Software Software B2B 52

SBI

SEPTEMBER 28, 2021

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more. Here’s my interview with Tom Pisello of Mediafly a sales enablement solution that incorporates buying hubs, collaborative workspaces, and more.

Artificial Intelligence 31

Artificial Intelligence Finance Decision-making Facilitation 31

QYMATIX

SEPTEMBER 28, 2021

Was können künstliche Intelligenzen schon heute oder an welchen Projekten wird gearbeitet und geforscht? Mit sieben exotischen Künstliche Intelligenz-Anwendungen aus der Welt geben wir Ihnen einen Einblick. Als Anbieter einer KI-gestützten Software für den B2B-Vertrieb ist unsere KI-Anwendung logischerweise für einen kleinen Nischenbereich interessant und nicht für die große Masse.

Software 40

Software Software B2B Innovation 40

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Help Scout

SEPTEMBER 28, 2021

While the opportunity to hire the best people anywhere in the world is incredible, hiring for a remote team does have its unique challenges. Help Scout has been a fully remote company for over 10 years now — with 129 people across 80 cities around the world — so our hiring process has to be aligned with our remote culture. That means: Optimizing interviews for people in different time zones.

Logistics 126

Logistics Decision-making e-Learning Onboarding 126

SmartKarrot

SEPTEMBER 28, 2021

Logically speaking your office timing may end at sharp 5PM, but for your customers, they might just be getting started. Your customers might spend their 10 to 5 at their respective jobs and will get time only after your business hours to get in touch with you. That is when you must know what should or should not be said in your after-hours customer support and service.

Customer Success 10

Customer Success Acquisition Small Business Customer Experience 10

Hubspot Sales

SEPTEMBER 28, 2021

If you're anything like me, you probably spent last summer binge-watching Selling Sunset , the Netflix reality show that follows the high-end real estate brokerage firm the Oppenheim Group. The show makes the life of a real estate agent look glamorous — and it can be. With flexible hours and high earning potential, the life of a real estate agent can be both freeing and massively rewarding.

Emotional Intelligence 122

Emotional Intelligence Communication Decision-making Media 122

Zendesk

SEPTEMBER 28, 2021

The pressure is on as a sales professional. You must keep up with constant changes in buyer behavior while connecting with potential customers, nurturing leads, and closing deals—all in hopes of hitting your sales targets. Handling so many tasks at once certainly isn’t easy, but you can thrive with the right set of sales skills and qualities in your arsenal.

Sales 52

Sales Decision-making Virtual Selling Communication 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

SmartKarrot

SEPTEMBER 28, 2021

Role: Director, Customer Success (Remote) Location: Remote, United States Organization: Grafana Labs As a Director of Customer Success, you will set the overall vision and strategic plan for the Customer Success organization, focusing on driving product adoption, leading a positive customer experience, and driving growth through gross renewals and net retention improvements.

Customer Success 3

Customer Success Value Proposition Stakeholders Innovation 3