SmartKarrot

MAY 11, 2023

Role: Customer Success Manager Location: United States (Remote) Organization: Cherry As a Customer Success Manager, you’ll establish connections with a variety of partner practises to promote mutual success by retaining and increasing Cherry transaction volume. Provide white-glove treatment to our most critical customers.

Customer Success 19

Customer Success Partnership Management Acquisition Management 19

Zendesk

MAY 19, 2022

If you’ve ever taken sales training of any kind, you know that mastering sales vocabulary is shockingly difficult. Sales customer terms. Customer accounts, also called customer profiles, are created the first time a customer buys a product or service from your business. Business to customer (B2C).

B2C 98

B2C Sales CRM Profitability 98

PandaDoc

JULY 26, 2021

Throughout the years, we’ve consulted market research specialists and gone deep into each of these solutions, analyzing their features and comparing pricing plans. And just so you don’t think we’re being partial, here at PandaDoc, we also take a sincere approach when evaluating our competitors. Why choose PandaDoc?

Software 52

Software Software CRM Small Business 52

SBI

JANUARY 14, 2020

the industry’s only data-driven sales readiness platform , today unveiled plans for READY20 , the first and only sales enablement event dedicated exclusively to improving the readiness, training and coaching of today’s client-facing teams. Brainshark , Inc., Greg Flynn, CEO Brainshark. . January 14, 2019 — Brainshark , Inc.,

Account Planning 34

Account Planning Artificial Intelligence Sales Acquisition 34

SBI

SEPTEMBER 27, 2019

We’re extremely proud to be recognized again in the Golden Bridge Awards for the impact our platform makes every day to elevate those strategies and for our commitment to driving perpetual sales readiness for our customers. Brainshark , Inc., Brendan Cournoyer, vice president of marketing at Brainshark. WALTHAM, Mass. About Brainshark.

Artificial Intelligence 34

Artificial Intelligence Account Planning Onboarding Profitability 34

Hubspot Sales

DECEMBER 12, 2019

Sometimes, business owners and leaders need a new set of eyes when approaching an issue; as a consultant, you can provide that unbiased perspective. Upon initial assessment, you recommend a new sales strategy and training plan. This is likely something that everyone has experienced. If you have, you’ve consulted with them.

Healthcare 114

Healthcare Supply Chain Software Software 114

SBI

AUGUST 15, 2019

This honor from the Stevie Awards underscores Brainshark’s commitment to driving perpetual readiness – so reps master their messages and maximize their performance in each and every selling situation.”. Brainshark, Inc., announced it is a Stevie® Award winner in The 2019 International Business Awards® (IBAs).

Artificial Intelligence 28

Artificial Intelligence Account Planning Onboarding Innovation 28

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. But how to do it well often is—especially transformation supporting greater customer-centricity. Digital transformation and customer experience. That’s table stakes.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

SBI

DECEMBER 4, 2019

With Rekener, Brainshark will provide cutting-edge visibility into sales team activities, behaviors and productivity, helping customers make real connections from improved readiness to increased revenue. The end result is better quota achievement and increased revenue production. Alex Laats, co-founder and CEO at Rekener. WALTHAM, Mass.

Account Planning 29

Account Planning Acquisition Artificial Intelligence Sales 29

SBI

JANUARY 29, 2020

Allego , provider of the market-leading learning and readiness platform for sales and other teams, today announced its latest release, which delivers a groundbreaking approach to employee development. The latest updates to the Allego platform were designed with this improved, agile approach to learning and readiness in mind.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

ClearPoint Strategy

APRIL 12, 2021

The problem is this: Few organizations have mastered the art of performance management. Having a performance management system in place—a framework that guides your approach to creating alignment—is the starting point to make it all happen. When that happens, there’s virtually no limit to what the business can accomplish.

Management 40

Management Finance Software Software 40

SBI

OCTOBER 29, 2019

October 29, 2019: Allego and Seismic today announced a strategic partnership to help sales and marketing organizations improve performance by providing a central resource for all of their personalized sales collateral, customer engagement videos, and relevant just-in-time learning material. We are very pleased about this new partnership.

Account Planning 20

Account Planning Onboarding Sales Acquisition 20

Zendesk

FEBRUARY 7, 2022

Customer support is having a moment. In a highly competitive, digital-first world , providing your customers with responsive, relevant support is more important than ever. Customer support definition. What’s the difference between customer support and customer service? Customer support strategies.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

Account Management Skills

APRIL 3, 2023

– what you need to know right now as an agency account manager about the AI industry – how he thinks the AI landscape will evolve in the future – and why agencies should be looking to partner with AI experts to help position themselves one step ahead of their clients. . Welcome to Episode 84. Roy, a very warm welcome.

Co-Creation 52

Co-Creation Account Management Procurement Management 52

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Anika Zubair.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SBI

NOVEMBER 7, 2019

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. With this acquisition, Seismic strengthens its ability for marketers to deliver personalized and compelling content throughout the entire customer journey and across all channels. Doug Winter, Seismic co-founder and CEO.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20

PandaDoc

OCTOBER 5, 2021

Although negotiation can make the suavest salesman scared, you can develop this skill over time. Don’t just run from it; you need to negotiate successfully with your business partners to reach a win-win situation and protect your bottom line. But how do you ensure this process goes smoothly? and risks they’ll assume to form new contract terms.

Negotiation 52

Negotiation Government Software Software 52

SBI

FEBRUARY 15, 2019

The company also achieved record bookings for the full year and a customer renewal rate of 94.8 The company also achieved record bookings for the full year and a customer renewal rate of 94.8 The company also achieved record bookings for the full year and a customer renewal rate of 94.8 Yuchun Lee, CEO and co-founder of Allego.

Financial Services 6

Financial Services Banking Account Planning Healthcare 6

SmartKarrot

NOVEMBER 2, 2020

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In the times of the coronavirus pandemic especially, a primary meter that will set businesses apart is customer experience.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

SBI

OCTOBER 30, 2018

I recently had the pleasure of being the guest on the Sales Enablement Radio podcast hosted by the Brevet Group. I sat down with Brian Williams, a partner with the Brevet Group, and we discussed what Sales Enablement is (people define it in many ways) and how to navigate the complexity of the technology in the Sales Enablement space.

Sales 55

Sales CRM Sales Technology e-Learning 55

SmartKarrot

DECEMBER 2, 2022

When planning expansion sales for your existing customers, your primary focus should be on the right type of sales you should be approaching them with. An approach for upselling is also a way of offering products/ services that solve customers’ pain points and provide greater efficiency and greater value.

Management 21

Management Decision-making Customer Success B2B 21

ClearPoint Strategy

DECEMBER 14, 2020

Either way, we hope this guide will help give your organization a strong approach to strategic planning and execution. Corporate (Enterprise) Performance Management. It’s the art of corporate performance management that allows you to execute on your strategic plan. Table Of Contents. Table Of Contents. Introduction.

Management 52

Management Decision-making Leadership Software 52